Walter's Mercedes Benz
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Customer Reviews (66 reviews)
Guest G.
on Judys Book Aug 09, 2011JC was a pleasure to deal with. We found him to be extremely polite and patient. He was very familiar with all the models we were interested in and answered all of our questons. He did not hesitate to go the extra mile to... (more)
Guest G.
on Judys Book Jul 29, 2011Once again, Walter's exceeded my high expectations for the manner in which this service appointment was handled. (more)
Guest G.
on Judys Book Jul 29, 2011Once again, Walter's exceeded my high expectations for the manner in which this service appointment was handled. (more)
Guest G.
on Judys Book Jul 28, 2011My advisor was great. I would consider my visit to Walter's to be a flawless experience. (more)
Guest G.
on Judys Book Jul 25, 2011Patty my service advisor is wonderful. very knowledgeable, very helpful, very kind, always ready to help. thanks. (more)
Guest G.
on Judys Book Jul 22, 2011Just wanted to write to you to thank you for your ongoing level of service and attention. As a new Mercedes Benz owner, I feel that the service and representation you demonstrate is genuine and is much appreciated. It... (more)
Guest G.
on Judys Book Jul 20, 2011I've now been to your dealership enough that I'm probably not providing high enough ratings to be accurate, you've spoiled me! The two service advisors I've dealt with have been wonderful!... (more)
Guest G.
on Judys Book Jul 18, 2011Just wanted to write to you to thank you for your ongoing level of service and attention. As a new Mercedes Benz owner, I feel that the service and representation you demonstrate is genuine and is much appreciated. It... (more)
Guest G.
on Judys Book Jul 15, 2011This was my first time to Walters for service. I was very satisfied with the service. Everything was done that was supposed to be done, unlike BMW service, and I was pleasantly suprised how easy it was to get my car... (more)
Guest G.
on Judys Book Jul 06, 2011I had previously attempted to lease an E350 from Walter's a few years ago; and unfortunately, I did not have a good experience and leased from Anaheim MB instead. A colleague of mine suggested I try Walter's again and... (more)
Guest G.
on Judys Book Jul 05, 2011Thanks to Mario Cortez, my car was taken care of in a very expedicious manner. It was going to take longer than expected, and Mario set up a car for me to take care of my personal business. NOW THAT'S CUSTOMER SERVICE!!... (more)
Guest G.
on Judys Book Jun 22, 2011Every dealership should have a sales person like peter tecson! (more)
Guest G.
on Judys Book Jun 15, 2011It was great to see the owner of Walters Mercedes Benz out in the lobby & often greeting patrons. I was impressed to see him hurry to open the showroom door for a customer who was in a wheel chair. I was convinced that his... (more)
Guest 9.
on Judys Book Jun 09, 2011It was truly a memorable afternoon. Thank YOU!! We'll be back for our next vehicle!!! And the one after that!!! (more)
Guest 9.
on Judys Book Jun 06, 2011We could not have had a more satisfying Mercedes Benz acqusition experience. Peter Tecson, Julio in Finance and the sales manager were all wonderful. I only wished we lived closer to your dealership. I've never EVER... (more)
Guest 9.
on Judys Book May 31, 2011painless 1 1/2 hour purchase. 30 minute vehicle orientation presentation (more)
Guest 9.
on Judys Book May 27, 2011I'm not going to lie, he knew his cars, and he knew the products (more)
Guest 9.
on Judys Book May 26, 2011"I" purchased my Benz (let me stress"I" not hubby). I don't like dealing with sales people I think they talk to much $#!* but I did love chatting with the Fin, Mgr. Wayne Molter, what a genuine funny man, need more of them... (more)
Guest 9.
on Judys Book May 24, 2011I guess it's a hit or miss, looking at the other reviews. I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership (well, except for... (more)
Guest 9.
on Judys Book May 11, 2011Great Service, Friendly staff, no complaints. Keep up the great work. (more)
Guest U.
on Judys Book May 05, 2011I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership. (more)
Summer D.
on Judys Book May 03, 2011Gerald Corona my service advisor was exceptionally good. Unfortunately I know owning a Mercedes service repair is very expensive. During these economic hardships my leaning is toward selling it. There should be... (more)
Guest U.
on Judys Book Apr 26, 2011I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership (well, except for Saturn). My SL500 was having issues with electric... (more)
Guest 9.
on Judys Book Mar 31, 2011Exceptional service by Art (mechanic, don't know his last name), who drove around with me in my car for nearly 30 minutes trying to reproduce the subtle problem I had. (more)
Guest U.
on Judys Book Mar 03, 2011Mario Torres was very professional, knowledgeable, and polite. He answered all my questions, and my car was ready when Mr. Torres said the work would be completed. When I schedule the car for it's next servicing, I... (more)
Guest G.
on Judys Book Feb 10, 2011Stacey is so pleasant and wonderful, she works with her customers, and makes them feel at ease with our cars in her hands. She is awesome and so is the service!!! Thanks again! (more)
Guest G.
on Judys Book Jan 20, 2011I was extremely pleased with everything about our sales agent, Kevin Bolten. He was very knowledgeable, answered every question we had, took his time with us, he didn't pressure us in any way, he was very polite and... (more)
Guest 9.
on Judys Book Jan 20, 2011Very professional job done by the service manager. He knew exactly what I wanted and provided the best recommendation based on my vehicle condition. I will definitely consider you guys for my next service.... (more)
Guest G.
on Judys Book Jan 13, 2011Two days ago I purchased a 2003 SL 55 AMD from Walter's Mercedes Benz. Bob Murray was my sales representative.Bob was outstanding in helping me understand all of the features of this complicated car. He walked me... (more)
Guest G.
on Judys Book Jan 04, 2011The short of it is that I am very satisfied with Bob Murray's excellent assistance in purchasing this vehicle. I previously purchased a 2004 E500 and have found Walter's auto group to be an excellent sales and service... (more)