Clara Milas Bridal Shop

716-674-1100
3855 Clinton St
West Seneca, NY 14224
No photo available for this business

Business Information

Bridal Shops
Bridal Couturier

Customer Reviews (46 reviews)

Citysearch User

on Citysearch Jun 09, 2010
I purchased my wedding dress in April of 2010. I wanted to add a small sleeve onto shoulders made of lace that matched the dress. I was told... (more)

Citysearch User

on Citysearch May 11, 2010
The first time I stepped foot into Clara Milas, it was for my friend's wedding which I was a bridesmaid. From the first moment, I noticed t... (more)

Citysearch User

on Citysearch Apr 26, 2010
I'm not really sure what all these comments are about. I purchased my dress from here, got my alterations done, and just went for my final f... (more)

Citysearch User

on Citysearch Apr 05, 2010
My mother and grandmother bought their dress from Clara Milas. I did too but the tradition ends with me. While the employees were somewhat ... (more)

Citysearch User

on Citysearch Apr 04, 2010
I admit- I read all the reviews on here and thought only the people who have a bad experience write a review, they can't be that bad. Well- ... (more)

Citysearch User

on Citysearch Mar 22, 2010
I put down a $100 deposit, for a wedding dress that I thought I was going to buy through them. I had them hold off a couple of days on order... (more)

Citysearch User

on Citysearch Mar 17, 2010
I stiopped here today 3/17/2010! wow, first of all I was greeted byone lady asking what I was here for, the second lady OR WITCH! asked if s... (more)

Citysearch User

on Citysearch Mar 06, 2010
I wish I could give negative stars here! Last year as I was looking around for dresses, I visited nearly every bridal shop in the Western Ne... (more)

Citysearch User

on Citysearch Jan 25, 2010
This is the worst Bridle Shop in the area, the customer service stinks and they are heavy handed salespeople. I was talked into ordering bri... (more)

HotDots

on Citysearch Dec 20, 2009
The customer service leaves much to be desired at Clara Milas. Upon arrival, you are instructed to remove your shoes. As we first visited in the summertime and were wearing sandals, we had to walk around the store... (more)

Citysearch User

on Citysearch Dec 12, 2009
I've had a terrible experience with Clara Milas -- and it takes a lot for me to get angry and frustrated enough to take to the internet to w... (more)

Citysearch User

on Citysearch Oct 19, 2009
Talk about bad service! i bought a Prom Dress there and went back for my wedding dress because i felt comfortable there. well was i wrong no... (more)

Citysearch User

on Citysearch Oct 19, 2009
I was googling to find Clara Milas' website and have found that their website account has been suspended. In addition, I happened upon thes... (more)

Mandy130

on Citysearch Oct 18, 2009
Talk about bad service! i bought a Prom Dress there and went back for my wedding dress because i felt comfortable there. well was i wrong not only did they order my dress 3 sizes to big they promised me the stitching on my... (more)

CSMobileUser2

on Citysearch Oct 04, 2009
I recently bought my wedding gown there and worked with Kim shd was very helpful and patient .She actually picked out my dress and veil.As for the owner she is rude to her employees and customers.If you go there ask for... (more)

Citysearch User

on Citysearch Aug 07, 2009
The only wonderful thing about Clara Milas is that I absolutely loved my wedding dress. The customer service there is HORRIBLE except from L... (more)

Citysearch User

on Citysearch Aug 04, 2009
I have had a great experience at Clara Milas. I was never treated with anything other than respect. The woman who helped me was great! I ... (more)

Citysearch User

on Citysearch Jul 29, 2009
Went to the shop last night - Laurie was very nice and friendly. I found one dress that I liked - they couldn't tell me who the designer wa... (more)

Citysearch User

on Citysearch Jul 21, 2009
I have worked in the Bridal industry for 30+ years. It is customary to take the labels out of dresses and has been an ongoing practice for a... (more)

Citysearch User

on Citysearch Jun 18, 2009
DO NOT SHOP HERE...OR EVEN WALK INTO THIS STORE FOR THAT MATTER. THEY HAVE THE WORST CUSTOMER SERVICE AND RIDICULOUS POLICIES! THE OWNER IS ... (more)

Citysearch User

on Citysearch May 02, 2009
The Manager/Owner there has the Worst Customer Service I have ever seen! I wanted to cancel my alterations to my dress and she said she had ... (more)

Citysearch User

on Citysearch Apr 27, 2009
My sister in law is getting married we ordered a junior brides maid dress and flower girl dress for my daughters that cost almost $350.00. T... (more)

Citysearch User

on Citysearch Mar 09, 2009
I have been in so many weddings and when the Bride chooses Clara Milas I cringe as I know the extra expenses I will have because they purpos... (more)

Citysearch User

on Citysearch Feb 17, 2009
I got engaged a year ago, and someone told me to check out Clara Milas, so I did. I found my dress, my bridesmaids dresses, and my flower gi... (more)

Citysearch User

on Citysearch Oct 06, 2008
My cousin got engaged a few months ago and I got engaged a few weeks ago. We both wanted to try on dresses at the same time so we wouldn't ... (more)

Citysearch User

on Citysearch Sep 07, 2008
My daughter lives in Utah and had only 10mos. to plan her whole wedding. She came home in Oct. and we went to Clara Milas to shop for her dr... (more)

Citysearch User

on Citysearch Sep 01, 2008
My first experience with Clara Milas was in 2000 when I was a bridesmaid in my friend's wedding, and she had picked out dresses from there. ... (more)

Citysearch User

on Citysearch Jul 28, 2008
I've also placed a complaint on City search as well for the Buffalo area. My sisters wedding is in Buffalo. I live in NYC. I took my me... (more)

Dawn345

on Citysearch Jul 28, 2008
This is a current crisis with this Bridal Shop. My sister signed some sort of contract. FYI, They basically relieve themselves of any responsibillity for their dresses. Out of all the Bridesmaids, I'm from out of... (more)

Ipolska

on Citysearch Jun 02, 2008
This is the most unprofessional business I have ever dealt with!!! I ordered a new dress and after waiting 5 months, they tried to pass off an old, repaired gown for my new gown!! After 2 days of lies, they admitted that... (more)

Citysearch User

on Citysearch May 08, 2008
I went to clara milas blindly searching for a bridal gown. I should have went with my instinct and left but I stayed. I ended up finding a... (more)

Citysearch User

on Citysearch May 06, 2008
After trying a few other bridal shops we found our bridesmaids dresses at Clara Milas. Although we were forewarned about the bad service at... (more)

Citysearch User

on Citysearch Apr 24, 2008
Like many of the other reviewers, I had a certain designer in mind and in fact had 2 style #'s by this designer that I knew I wanted to try ... (more)

Citysearch User

on Citysearch Mar 31, 2008
I have to agree that if you do go to Clara Milas, DEFINITELY ask for Laurie. She is so helpful and polite. I have been to Davids and was not... (more)

Citysearch User

on Citysearch Mar 28, 2008
We found Clara Milas through a certain designer's website. I had tried on this designer's styles and knew I wanted one of them. When we ar... (more)

Citysearch User

on Citysearch Feb 22, 2008
I have had similar bad experience as last post. Nightmare - I think they gave me an ulcer. Also I posted about them on this page and my po... (more)

Citysearch User

on Citysearch Feb 19, 2008
All I can say is that this is the most UNPROFESSIONAL place of business I have ever dealt with! I ordered a new bridal gown back in Oct. 07... (more)

Citysearch User

on Citysearch Jan 24, 2008
What a Wonderful Place I have gone to Clara MIlas 2 times both expiences were very good .I had bought 1 of the dresses the first visit.They ... (more)

Citysearch User

on Citysearch Jan 11, 2008
On my first visit to Clara Milas the woman who helped me (her name was Laurie) was very helpful, patient and treated me with the utmost resp... (more)

Citysearch User

on Citysearch Jan 09, 2008
Drove from Canada to see mother of the bride dresses as well as prom dresses for my daughter. They only had dresses that have been around f... (more)

Citysearch User

on Citysearch Dec 28, 2007
I have been to Clara Mila's for multiple weddings, including my own. After some horrifying experiences at other bridal shops, I was relieve... (more)

princesswife

on Citysearch Aug 20, 2007
Very disappointed...not a large selection for mothers of the bride or mother of the groom........try another place (more)

Citysearch User

on Citysearch Mar 26, 2007
In a recent Visit to Clara Milas, I was really excited to try on wedding gowns, my grandma and aunts bought their gowns there and talked abo... (more)

Citysearch User

on Citysearch Feb 12, 2006
When buying a maid's gown for my sister in law's wedding, my sister and I were waited on by a very impatient employee who made us feel incom... (more)

Citysearch User

on Citysearch Nov 29, 2005
I have been to 5 bridal shops and this was by far the worst place. The people who worked there did not help at all and actually made my mom... (more)

Citysearch User

on Citysearch Nov 07, 2005
I've only purchased one bridemaid dress here and that was fine. But I've brought all my dresses here for alterations, even one from David's... (more)

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