New York Bride
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Business Information
Bridal ShopsBridal Shops
Customer Reviews (24 reviews)
Citysearch User
on Citysearch Jan 28, 2010I wish I had not wasted my time at New York Bride! They are big but their egos are too. I felt rushed and pushed toward the more expensive... (more)
Citysearch User
on Citysearch Dec 20, 2009We wish we had gone elsewhere. The staff is fine until they get your money and then they could not make things more difficult after that. We... (more)
Citysearch User
on Citysearch Sep 27, 2009This play is the biggest scam ever! My wife got her dress there along with her brides maids dresses. They screwed up the brides maid order... (more)
sracieflea
on Citysearch Jul 22, 2009This was the first bridal store I visited and I didn't need to go to another. Sally greeted us as we walked up the stairs and helped to find me the absolutely perfect dress! She was so honest and great at her job, she really... (more)
alligoony69
on Citysearch Jul 20, 2009I am writing this to inform and warn any future brides of the horrible service I received at New York Bride. My wedding is September 5th of this year and my 10 year old daughter is going to be a mini bride.About 2 months ago... (more)
Citysearch User
on Citysearch Jun 16, 2009This was the second place I went to in trying on dresses, only for the fact that it was farther down the street. When we got there it was ve... (more)
beth25
on Citysearch Mar 28, 2009This store has a big selection but the dresses you try on are all size six and eight (which is like 2 and 4 in regular clothes), not everybody fits into those sizes. The saleslady kept saying that it would look great in my... (more)
Citysearch User
on Citysearch Dec 11, 2008When I went in I felt like I was forced and rushed to buy a dress from the start. Days till the girls quota must have been coming up. Just... (more)
Citysearch User
on Citysearch Dec 06, 2008This store is huge and yes has a good selection of dresses but that is all I can say positive about them. The sales staff was very pushy!!!... (more)
Citysearch User
on Citysearch Dec 06, 2008I didn't have a great experience here. They have some nice brands but very expensive. I found the dress for $400 cheaper down the street. I ... (more)
annstone
on Citysearch Sep 09, 2008If you have to purchase a bridal gown or brides maid dress and you don't stop at New York Bride you are missing out! When you walk in the door you can't believe that a place like this is actually in Syracuse! The amazing... (more)
kmg005
on Citysearch Aug 25, 2008I purchased my wedding gown along with all 7 bridesmaid dresses here....It is so far the biggest mistake of my wedding.....the wedding is in a month. It took 7 months for my dress to come in! 5 months for the bridesmaid... (more)
scaroline
on Citysearch Aug 16, 2008New York Bride really "gets it"! I shopped everywhere from Rochester to NYC. I tried $5,000 dresses and under. I couldn't find THE dress. I was starting to feel like I was being a little ridiculous! I drove to NYBride... (more)
gen081608
on Citysearch Aug 06, 2008NYBride was the last store I went to when shopping, and it's where I found "the dress." Nancy has been the absolute best to work with and all the women there are so helpful. I have always been treated with respect when I am... (more)
bld1212
on Citysearch Jun 02, 2008I have shopped in many boutique and glamorous shops - I went to NY Bride because of their high service rating and was taken care of by the manager of the shop. After choosing 4 gowns and not liking the color, I saw this... (more)
bride2be2009
on Citysearch May 31, 2008Although the entrance and outside of the building were a little daunting, NY Bride was by far the best experience that I have ever had! The girls there were so helpful and wonderful to be around while looking for my... (more)
bride2b08
on Citysearch Mar 14, 2008The customer service was the worst. The attendant would not wait on us until we removed our shoes so we just asked for a book, her response was not until you remove your shoes. My mother in law has problems with her leg and... (more)
nybrideloft
on Citysearch Mar 14, 2008I Love New York Bride! It is the best experience that I could have ever asked for! Everytime I am there, I am treated with such great customer service. The women there work so hard to please everyone. Anyone that... (more)
Citysearch User
on Citysearch Oct 29, 2006I went all over upstate NY looking for a great wedding dress at a reasonable price (under 1K). I hesitated going to NYB at first, because I... (more)
mfirenze
on Citysearch Aug 31, 2006I ordered a flower girl dress as part of a large wedding party. It came in and it was the wrong size by quite a lot. They would not be accountable at all. They want me to pay a significant amount of money (almost half what the... (more)