Sack's Department Store
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Customer Reviews (17 reviews)
Citysearch User
on Citysearch May 09, 2010Oh my God!!!! Buying online from this place was a nightmare, I placed my order and recieved confirmation and that is the only thing I reciev... (more)
Citysearch User
on Citysearch Sep 17, 2009Sack's Sucks! Ordered boots, they sent me order confirmation and that was it. they never billed me.(cancelled my visa just in case) they won... (more)
Citysearch User
on Citysearch Aug 01, 2009Extremely poor service, charge your credit card and then disappear. Items not shipped, not delivered, no replys to inquiries for order statu... (more)
JULIEA
on Citysearch Jun 09, 2009THE YOUNG LADY WAS VERY PLEASANT AND HELPFUL. SHE RAN HERSELF RAGGED TO MAKE SURE WE GOT EXACTLY WHAT WE WANTED. THE STORE WAS NICE. THE SELECTION WAS A LIL SCARES BUT OVERALL HAD A PLEASANT EXPERIENCE.... (more)
Citysearch User
on Citysearch May 17, 2009I had to send a letter telling sacks I would take them to small claims court to get a shirt they never sent. They dont answer phone and don... (more)
sackssucks
on Citysearch Apr 21, 2009Placed order...card charged...then nothing. As the other reviews state customer service non-existant. do not use this company!!!!!!!!!!!!! (more)
FranknBerry
on Citysearch Mar 03, 2009I am so sorry I did not come across this website before I made my purchase with Sacks Department Store!! I should have done my research first. It has been over a month since I placed my order with Sacks. A simple order,... (more)
Citysearch User
on Citysearch Feb 12, 2009The customer service in store is the best I have experienced in a long time. The young lady was very helpful and knows the business. She an... (more)
Citysearch User
on Citysearch Jan 11, 2009This store should be out of business! They don't answer their business phone, voice mail messages, or emails after they take your money. I'v... (more)
Citysearch User
on Citysearch Jan 06, 2009They may be good for cash and carry, but I got no email confirmation for the Sorel's that I ordered online, the phone would not take message... (more)
Citysearch User
on Citysearch Dec 28, 2008I wish I had read these reviews before I ordered! I placed an order for Sorel boots on Dec. 19th. They do NOT provide any order status inf... (more)
Citysearch User
on Citysearch Dec 24, 2008I was searching for Carhartt products.I found Sacks after doing an internet search,I placed my order on Dec.8,2008.After waiting 2+weeks no ... (more)
sheritolb
on Citysearch Dec 22, 2008Ordered a fairly expensive coat (Carhartt) from Sacks online on Dec. 11th for a Christmas present. Sacks is in Syracuse; the ship to address for the coat is in Rochester (maybe 70 miles total distance). It is now the... (more)
Citysearch User
on Citysearch Dec 18, 2008I have had the pleasure of shipping here perosnally as well as buying over the internet. I have to say the customer service that I have rece... (more)
Citysearch User
on Citysearch Oct 16, 2008Placed an order three weeks ago. nothing shipped, credit card not charged, no one EVER answered the phone. AND, they do NOT call back if you... (more)
Citysearch User
on Citysearch Jan 29, 2008It's not the fact that they shipped me the wrong item back in December 2007, but their failure to make things right two+ months later that r... (more)
Citysearch User
on Citysearch Dec 30, 2007These are the kind of people who make you wonder if online shopping really has a future. No confirmation email after the order. Promised shi... (more)