Kay Bridal
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Business Information
Bridal ShopsBridal Shops
Customer Reviews (18 reviews)
latinasp19
on Citysearch Apr 01, 2010So they treated me like a queen when I was searching for my dress. After advising me to purchase a size 10 which was HUGE on me and spending $280 on alterations the dress was too tight. They blamed its on my breasts getting... (more)
GGM3264
on Citysearch Mar 30, 2010I originally went her to try on Bridal gowns. Even though I explained to them what I was looking for (with pictures) they continued to put me in ballgowns even though I told them many times that I didn't like it. I had 3... (more)
Citysearch User
on Citysearch Jan 01, 2010So far so good!! I walked in there, in tears, after a horrific experience with another place. I have found my dress, they even let me take p... (more)
CRIIFF
on Citysearch Oct 31, 2009My daughter went to a lot of bridal shops looking for the perfect dress for her wedding. When we went to Kay, they made her feel special and treated her like the fairy tale princess she dreamed of. She purchased her... (more)
Citysearch User
on Citysearch Sep 18, 2009I went there & tried on several wedding gowns & everyone was very nice & helpful though they did seem to say I looked great in EVERYTHING I ... (more)
Citysearch User
on Citysearch Apr 03, 2009I've gotten bridesmaids dresses here a few times & shopped with friends for brides dresses. We were on our own for most of the time and the ... (more)
Citysearch User
on Citysearch Aug 26, 20081st visit was by surprise. Went in looking for bridesmaids dresses and found my dress. I agree that the owner is a bit pushy; but once you l... (more)
Giusy
on Citysearch Jun 18, 2008It was my first time looking for wedding gowns and the first store, I did not even have an appointment but they dedicated their time and their whole attention to me anyway and were so helpful. They were very... (more)
AnnaMariaRosie
on Citysearch Jun 18, 2008I was having a real hard time finding a wedding gown that was appropriate for my kind of wedding and for my age, and other shops were definitely not helping with their rudeness, while this shop was definitely very... (more)
kim256
on Citysearch Jun 07, 2008Hi there potential brides!! I just wanted to warn you of this business. It can get pretty ugly. The business owners in this little shop appeared nice when they wanted me to purchase their dress. However, their... (more)
chefetteKay
on Citysearch Mar 24, 2008This place was a disgrace!!!!Their customer service was horrible. When I went for my fitting I had gained a few pounds and they treated me like a cow! The owner said the nastiest things to me and I went home and cried! So... (more)
ShellllyB
on Citysearch Mar 02, 2008I've read a lot of reviews on this place, and I was expecting a disaster. But the customer cervice was nice, always attentive to me and I went back 2 or 3 times to try my favorites on to eliminate some. And I was allowed to... (more)
y0urm0msb
on Citysearch Nov 05, 2007These people are the best!!!!!!!!!! I found my dress right away and I love their service. They're incredibly nice and helpful. Go Kay Bridal! =] (more)
gtrosario
on Citysearch Aug 10, 2007They need to learn how to treat customers. They yell at me. They do not listen to my concerns or questions. I wish more Bridal Salons were able to sell any Bridal collections vs. specific collections. I advice you that... (more)
lmccaffrey81
on Citysearch Jul 23, 2007I went in to Kay Bridal just to browse and found the perfect gown in a matter of an hour. The staff is very friendly and helpful and I had no problem finding out who the designer of my dress was (Maggie Sottero). I found... (more)
Citysearch User
on Citysearch Jul 21, 2007This shop rips all tags out of dresses and will not tell you the designer until they have your deposit. You are not allowed to take picture... (more)
katie84lsu
on Citysearch Jul 07, 2007Like the previous review Kay Bridal refused to tell me who designed any of the dresses I tried on. They also refuse to let you take pictures in the dresses and if you try to do it anyway they do all they can to stay in your way... (more)
njbride2be
on Citysearch May 10, 2007Although the workers were friendly when I went in, they refused to give me any information about the designer or brand of the wedding dresses I was trying on. The friendliness went away as my maid of honor tried to take a... (more)