Richie's Home Furniture
Business Information
Mattresses, FutonsBeds
Customer Reviews (27 reviews)
Bargainshopper425
on Citysearch Feb 08, 2010I am always looking for a bargain...I love great things but don't want to pay a lot. I saved almost $1,000 buying my living room set from Richie's Home Furniture in Chelsea. My neighbor got the same set at another store... (more)
scheisters
on Citysearch Jan 15, 2010I had my son sand my new set because the top of the dresser had marks on it. (brand new) set. Piece of crap. I had to throw away the set because the stain would not even take. It showed all the marks I was trying to cover.... (more)
sully m
on Citysearch Jan 13, 2010i read the reviews, everyone has there own story there are always two sides . my order went well, I am very happy and have refered my friends and they are happy. I would go again... (more)
pkilduff22
on Citysearch Nov 11, 2009I just got a King bed. I was ready to strap on my truck. Richie asked the guys to drop it at my house with no extra charge. I would shop again... Thank you (more)
stephenburns
on Citysearch Oct 17, 2009I know for one I will be calling someone about there bussiness practises on monday, Richie himself hung up on me twice,I told him I received the wrong mattress and box spring,He told me you signed for it You own it and... (more)
thisisthetruth
on Citysearch Oct 05, 2009TERRIBLE!! Do not shop here. I don't know how this guys stays in business. (more)
Brownnie
on Citysearch Jul 30, 2009Richie doesn't deliver when promised. Delivers wrong merchandise, when you try to have him set things right. You get his big run around, the list of excuses that never end. His truck is broken, warehouse closed, item... (more)
horatio1415
on Citysearch Jun 15, 2009Poor service, poor return policy, furniture not delivered when promised and they actually believe they are doing you a favor when you want to do an exchange for items they ordered incorrectly. Not informed of... (more)
blondy2669
on Citysearch Nov 13, 2008When I moved to this area I had to purchase a couple of rooms of furniture. I went to Richie's and I was one of those picky choosy customers because I wanted furniture that would last and lets face it things can be... (more)
mirasol
on Citysearch Jun 24, 2008mr richie very nice to me and my family, he gives good prices to me and good furniture . we go many times . (more)
rocketwoman
on Citysearch Jun 24, 2008there is something to say about service. richies does not have wonderful service. but the quality of the furniture i got out weighs the bad stuff . I have been everywhere ,and i can't tell you the junk that is out there.... (more)
popsatr
on Citysearch Jun 24, 2008I read the bad reviews , I disagree, we are very satisfied with our purchase and would g again. the service is ok, my delivery was quick. I have no complaints (more)
davidphone
on Citysearch Jun 24, 2008when i shop at richies I try to get what is in stock so i don't have to wait .everytime richie has come threw for me. noone has better prices he even let me use his truck. no where else would you get someone to help you like... (more)
ChelseaMA
on Citysearch Feb 13, 2008Richie's furniture will flat out lie to you. They will tell you one thing and then do another. DO NOT BUY FROM HERE. Plus, their stuff is not of good quality. (more)
disatisfiedcustomer
on Citysearch Jul 16, 2007You people who suggest that Richies own people are writing great reviews are absolutely correct. Look at the bad reviews and then oh! surprise, surprise, a great review, they are trying to do damage control...That... (more)
fxslowrider81
on Citysearch Jan 29, 2007After looking through Richies catalogues, we found exactely what we were looking for. When we returned home I went online to research prices. And found that Richie saved us $120.00. Even the delivery charge was... (more)
hapstein
on Citysearch Dec 17, 2006All the negative reviews you see here are written by real customers. I know, because I was one, and I had the exact same HORRIBLE EXPERIENCE with RICHIE'S!!! Don't believe the "good stuff" you see. It is so obviously... (more)
johnd13
on Citysearch Dec 07, 2006They said they were going to deliver 3 times and never showed up. I called with complaint after complaint and got the same answer: " We will look into it and call you right back". They never, ever call back. The worst part... (more)
imagolfer
on Citysearch Nov 20, 2006Sub has proper config file...... Avoid this company like the plague. I ordered a full sleigh bed and a Sealy mattress for my 2 1/2 yr old and the entire was messed up. Upon delivery a generic mattress was delivered and... (more)
razorsharp4
on Citysearch Nov 10, 2006I hope you go to richies I ordered a sofa and chair and bedroom pieces I had it delivered no problem. coud'nt be happier . (more)
jeepcherrokke
on Citysearch Nov 10, 2006I 'm telling you richies is a good deal . I saved a lot compared to other stores .you won't beat it I read some of the other reviews you find crazy people everywhere. we went to every store around we had no problem . your... (more)
beretta8040
on Citysearch Oct 15, 2006PLEASE DON'T BUY FROM THESE PEOPLE!!!!!!!!!!!!!!! All the good things that are written are done by them, not real customers. I have been waiting almost 6 months for my furniture that I paid in full 6 months ago. They... (more)
babypink
on Citysearch Oct 03, 2006I WAS RECOMMENDED TO GO TO RICHIES AND I'M GLAD I DID. MY ENTIRE FAMILY HAS DONE BUSINESS WITH THEM FOR OVER 20 YEARS . I COMPLETED MY ENTIRE ORDER OVER THE PHONE I SHOPPED ONLINE CALLED THE WITH THE STYLE#'S AND ORDERED... (more)
rolloercoaster
on Citysearch Oct 01, 2006I can't say enough about the deal we recieved !!!! delivery was the same day! I will tell all my friends about richies We went everywhere, and the prices were not even close. richies prices were so low in every way. I'm... (more)
haapyface
on Citysearch Sep 28, 2006My experience with richies home furniture ,was wonderful. Great priced quality furniture . My husband and myself strongly advise anyone to purchase their furniture with them. richie sells not just furniture he... (more)
haps
on Citysearch Sep 02, 2006I chose to buy some furniture from Richie's because they had the best prices. How dumb of me to forget that YOU GET WHAT YOU PAY FOR! They told me it would take 6-8 weeks. SIX MONTHS LATER, and literally dozens of phone... (more)
BostonPublic
on Citysearch Jul 02, 2002Poorest customer service around. If that's all they strive for, they have certainly attained it. My wife and I took a vacation day to wait for a delivery. I called midway throught the day and they said they wouldn't be... (more)