Bertera Automobile & Truck
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Business Information
Automobile Dealers-new Cars, Automobile Dealers-used Cars, Truck-dealers| MONDAY | : | 9:00AM | - | 5:00PM |
| TUESDAY | : | 9:00AM | - | 5:00PM |
| WEDNESDAY | : | 9:00AM | - | 5:00PM |
| THURSDAY | : | 9:00AM | - | 5:00PM |
| FRIDAY | : | 9:00AM | - | 5:00PM |
| SATURDAY | : | CLOS | - | |
| SUNDAY | : | CLOS | - |
Customer Reviews (112 reviews)
george b.
on Judys Book Nov 30, 2011Absolutely the worse used car manager in the entire world. RUDE, RUDE, RUDE. Wouldn't give me the time of day. walked away from me in the middle of my sentence, and took everything the wrong way. it looked like he was on... (more)
Guest G.
on Judys Book Aug 08, 2011I went to Bertera chev. because i was looking to trade in my truck if i found the right vehicle. I had seen this jeep on the lot every day as i drove to work, so i stopped and asked AJ if i could look at the inside, we took it for a... (more)
Guest G.
on Judys Book Aug 03, 2011A J and all of the staff were friendly and knowledgeable with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle.... (more)
Guest G.
on Judys Book Aug 02, 2011I've been looking around for a new car for a few months. The car I was driving is still running fine so I was in no big hurry. I saw a 2009 Chevy Cobalt online at Bertera and decided to go down and look at it. I really liked the... (more)
Guest G.
on Judys Book Jul 29, 2011let me start by saying im a very busy person and normally wouldnt take the time to write that i was happy with my car buying experience. BUT this wasnt just buying a new car, this was much more personal for me. I went to... (more)
Guest G.
on Judys Book Jul 27, 2011This dealer (Trevor) was very patient and very knowledgeable. He went out of his way to work a deal with us and always followed up with us. He gave very detailed information on the vehicle and was courteous,... (more)
Guest G.
on Judys Book Jul 26, 2011Darin and Travis were very helpful under very stressful circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would offer on... (more)
Guest G.
on Judys Book Jul 25, 2011This salesman was very professional and very knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all our friends and... (more)
Guest G.
on Judys Book Jul 20, 2011Every one at Bertera was very pleasant and made sure I was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready at a certain time and... (more)
Guest G.
on Judys Book Jul 15, 2011I'm giving this rating because, my previous car interest rate was 21% 2005 Chevy Trailblazer, after going to Bertera Chevrolet, the finance manager in particular worked very hard and got me a deal on a 2008 Ford... (more)
Guest G.
on Judys Book Jul 08, 2011They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy 2 years ago. I hadn't realized there was a $100 deductable on their warranty, and when my check... (more)
Guest G.
on Judys Book Jul 06, 2011We buy cars infrequently and this one was easier than some. The salesman was an automobile enthusiast and was more knowledgeable than any other sales people we delt with on out quest for this car. You do have to be... (more)
Guest G.
on Judys Book Jun 23, 2011Betera Chevrolet provides excellent service, great deals on vehicles, and came through on all promises. I have bought many cars with Bertera Chevrolet/Brian Hall and I will keep going back because of the service... (more)
Guest G.
on Judys Book Jun 14, 2011It was a great atmosphere, everybody was nice, My sales person Matt was great. I'm hoping to deal with you again! The vehicle is nice, it rides good. I was given vivid details about my truck. You guys have a very good... (more)
Guest G.
on Judys Book Jun 09, 2011Thanks for working relentlessly to get me the best financial deal possible. Though it took days to get to a place where I was happy, you all kept trying. Thank you again for your outstanding service! I am looking... (more)
Guest G.
on Judys Book Jun 02, 2011Great price service and overall very satisfied. They went out of their way to find a car for me which gets great gas mileage seats comfortable and looks great. I was also impressed with the cars features and... (more)
Guest G.
on Judys Book May 31, 2011Betera Chevy was a GREAT expereince for buying my first new car!!!! I would definately tell my friends!!! The staff there was verey friendly & helped my get the financing I needed to purchase my new car!! i was looking... (more)
Guest G.
on Judys Book May 26, 2011The dealership was clean and family-friendly. Trevor was extremely helpful and courteous. He was very knowledgeable and straight-forward with the information regarding the vehicles and the financing. He... (more)
Guest G.
on Judys Book May 23, 2011Buying a car is never easy. It's like "War of The Worlds". Not so at Bertera, everyone that I met and dealt with were polite, knowledgable, helpful and addressed my concerns and details. It was worth the 1 1/2 hour... (more)
Guest G.
on Judys Book May 20, 2011I think everybody did a great job! Brian was a great salesman, not pushy at all. Got a good deal on a really nice car! Very satisfied! All the employees working were all very nice, directing you to the right spot.... (more)
Guest G.
on Judys Book May 19, 2011I have been to many dealers in the past thirty days , I can actually say I hate car shopping !! I walked into bertera in Palmer and was astonished at the number of customers were running around! It reminded me of a bee hive... (more)
Guest G.
on Judys Book May 16, 2011Mr. Smart was very pleasant, knowledgable, and very attentive to our needs during all of our exhausting inquiries, the sale, and delivery of our new vehicle. A wonderful, professional staff! I will be back for my... (more)
Guest G.
on Judys Book May 12, 2011Brian was very knowledgeable about the vehicle and was able to show me all the bells and whistles and how everything is used. That was very helpful in deciding if we wanted the vehicle or not. He was very kind and... (more)
Guest G.
on Judys Book May 10, 2011our overall experiance was excellent. everyone was very friendly and helpful. our salesman steven fitzgerald was great.found us the truck we were looking for its perfect. everything moved along quickly and we had... (more)
Guest G.
on Judys Book May 06, 2011I would recommend this dealership to a friend if you deal exclusively with Trevor. He is very knowledgeable about the vehicles he shows to each customer and takes the time to add a personal touch to each sale. I felt... (more)
Guest G.
on Judys Book May 03, 2011After 50 years of buying both passenger and commercial vehicles, I have to say that this was the most pleasant and enjoyable purchase. Salesman Brian Hall is very knowledgeable of the product and coompletely... (more)
Guest G.
on Judys Book Apr 29, 2011Ordered this car weeks ago, it was exactly as I wanted it to be. It was a build so I knew it would take a while. Always had contact to tle me know what was up. Went to pick it up and everything was smooth, paperwork was waiting... (more)
Guest G.
on Judys Book Apr 14, 2011Bertera was able to get us the best deal on our new Chevy Traverse. We visited several dealerships before visiting Bertera and they were the best. The were the most willing to work with us to get the vehicle we wanted for... (more)
Guest G.
on Judys Book Apr 12, 2011I was very happy with the saleman, Steve Fitzgerald. I went into Bertera knowing what I wanted and he found me the right car to fit my needs. I wasn't so happy when the sales manager stepped in and threw his two cents in. He... (more)
Guest G.
on Judys Book Apr 08, 2011At first I thought they were gong to be like all the others, and show us things that were out of our price range, or that we really didn't want. But once we made it clear that what we wanted was what we wanted, Matt bent over... (more)
Guest G.
on Judys Book Apr 05, 2011Went in looking for a used car, good on gas, under $10K with low miles. Dealer got me exactly that on the first try. Didn't try to talk me into something else. Friendly and knowledgeable customer service. Quick... (more)
Guest G.
on Judys Book Mar 29, 2011Everyone was very friendly from the time that I arrived at your dealership. Bob and Matt were very friendly and welcoming. Matt was very knowledgeable about the vehicle that I purchased after seeing online.Matt... (more)
Guest G.
on Judys Book Mar 23, 2011Brian and the Bertera team work hard to make sure all of our concerns where taken care of. Brian is someone I will send people in to see for future sales. While waiting for the tile we where offered a rental car at no cost to... (more)
Guest G.
on Judys Book Mar 21, 2011My boy friend and I really wanted a nice used truck, we tried for a long time to get one and no one would give us the time of day all because of our bad credit score. Brian Hall was amazing! he got us out dream truck, and at a... (more)
Guest G.
on Judys Book Mar 18, 2011We we're treated well and made to feel at home from the start.This is the first time I've felt good about being in a dealers showroom.I like the person my wife and I dealt with.AJI would have marked "great" on all... (more)
Guest G.
on Judys Book Mar 17, 2011Overall good experience with everyone at Bertera. Will be contacting Bertera for our next vehicle purchase. Would recommend Bertera to family and friend's looking to purchase a new or used vehicle. Trevor and A.J... (more)
Guest G.
on Judys Book Mar 15, 2011Purchased a used 2007 Chevy Colorado 4wd lt3 Crew Cab. Dealth With Trevor.Upon pickup of vehicle, noticed that it needed a blower fan resistor. Had replaced on the spot.Took vehicle home. I moved to florida, on the... (more)
Guest G.
on Judys Book Mar 14, 2011The staff was very friendly. It was a very snowy day when I went and I didn"t relized how far away it was from me but they had a great mission statement and the truck I was looking for at a great price so it was worth the trip. I... (more)
Guest G.
on Judys Book Mar 10, 2011Betera Chevrolet provides excellent service, great deals on vehicles, and came through on all promises. I have bought many cars with Bertera Chevrolet/Brian Hall and I will keep going back because of the service... (more)
Guest G.
on Judys Book Mar 01, 2011Trevor was very friendly and easy to talk to about what i was looking for and what he sold to me which was a 2006 Ford Taurus that i have only driven for a day but i already know that i love it The car looks brand new and only has... (more)
Guest G.
on Judys Book Feb 23, 2011Trevor was very friendly, knew exactly what I was looking for, followed up with everything and gave me a good price.Trevor went above and beyond what most salesmen would do to make sure I was happy.my husband and I have... (more)
Guest G.
on Judys Book Feb 18, 2011Betera Chevrolet provides excellent service, great deals on vehicles, and came through on all promises. I have bought many cars with Bertera Chevrolet/Brian Hall and I will keep going back because of the service... (more)
Guest G.
on Judys Book Feb 15, 2011Trevor did a good job getting this deal completed during a difficult time in my life.He was both curtious and delivered my car on time. So far I am happy with my vehicle and I would recommend Trevor as a salesmen you... (more)
Guest G.
on Judys Book Feb 10, 2011WITH MATT AND HE DETERMINED WHAT I SHOULD BE LOOKING AT IN A USED 4X4 VEHICLE. AFTER LOOKING AT THREE VEHICLES THE THIRD WAS A GEM. WE CHOSE A GMC ENVOY WITH A DENALI PACKAGE AND LOW MILES. A CLEAN AND WELL MAINTAINED... (more)
Guest G.
on Judys Book Feb 07, 2011Started with an online search and Bob (internet sales) responded to our inquiry. Went later that evening to test drive the car and was directed to Brian Hall who took us out for a test drive. Personally, I am a Toyota... (more)
Happy C.
on Judys Book Jan 28, 2011I was looking for a newer car for my commute to school and back. I needed a car that was safe and reliable. I decided to go to Bertera Chevrolet Pontiac Buick in Palmer, MA. This was the best decision that I made for my... (more)
Guest G.
on Judys Book Jan 26, 2011I'm giving this rating because, my previous car interest rate was 21% 2005 Chevy Trailblazer, after going to Bertera Chevrolet, the finance manager in particular worked very hard and got me a deal on a 2008 Ford... (more)
Guest G.
on Judys Book Jan 24, 2011Stopped in to Bertera-Palmer while driving back home to the Berkshires from a stop in Worcester. It was my first visit to a dealership as I begain the search to replace my Bonneville which has just passed 182,000... (more)
Guest G.
on Judys Book Jan 19, 2011My wife needed a new car. After searching the internet and local dealers for months, and being told that we were "un-financeable", we came across a car at Bertera that was priced well below everyone else. After... (more)