Accurate Tenant Screening
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Employment Screening Services, Tenant Reference Checking ServiceTenant Screening
Customer Reviews (32 reviews)
WatchOut
on Citysearch Jun 07, 2010This company needs to be stopped. There was a new bill passed (bill s2086) ~ must read up on this~. As of Oct 1, 2010 there might be a way to stop these guys. To launch an investigation there will need to be 5 valid... (more)
NycoleT
on Citysearch Mar 25, 2010Please if you are having problems with this company take the time to make the complaints. Make a complaint with the department of agg, state attorney general, federal trade commission, any local consumer... (more)
BusinessOwner
on Citysearch Sep 19, 2009I urge everyone who is mistreated by this company to know your rights. Keep records of calls and harassment, dates times and who you are speaking with. If you can tape the calls. Do not allow them to violate the Fair Debt... (more)
GayMenOnTheRise
on Citysearch Jul 24, 2009Dear Capstone. As you know I am a single gay male who was the victim of a roommate in which was very abusive and on probation and for several months. For my safety I left the apartment. My room mate was then evicted months... (more)
reportcredit
on Citysearch Apr 09, 2009If it is your obligation to pay, face it and work something out with them. They ARE willing to work out payment arrangements within a certain time period. The will work with people who want to help themself.... (more)
chsweets
on Citysearch Apr 01, 2009I found a debt on my credit in Jan 09. sent 2 settelment letters and a debt validation and verfication letter. The debt validation letter pi$$ed someone off, cause after they got the certified letter I got a letter... (more)
johnsonjkiyana
on Citysearch Jan 20, 2009Recently I called Captone due to a disturb credit report I recieved that had a outstanding balance. First off I called to get the problem resolved and to let them know that there was some kind of misunder standing about... (more)
deejones17
on Citysearch Dec 01, 2008I have been living in a motel for months paying way more than I should and my wife and I found an apartment we could afford and liked but I had a bill come up for a past apartment. It was from 2004 I think. Anyway I called a... (more)
JRGeary
on Citysearch Nov 20, 2008I contracted with Capstone to work on some collections. Based on my experience, Capstone is unprofessional, unethical and failed to abide by the contact. Do not use Capstone. JRGeary, CPA... (more)
Loveliz727
on Citysearch Nov 19, 2008I had a bill with an apartment and I had to deal with the collection agency before moving into my new place. I spoke to a woman who was very polite and went out of her way for me so I could move in the 3 days I had to do so. I... (more)
joey813
on Citysearch Oct 19, 2008Wow Mike, sounds like you have it all figured out. Send in a letter and its like it never happened right??? Wrong! I have worked on both ends and I'll tell you from a landlord maybe you are a PIG Mike... Maybe YOU left the... (more)
ltroc
on Citysearch Oct 16, 2008Wow!!! What a big surprise I ran into when calling this service. Talked to someone named Paul, which was very rude. I tried calling to get my account taken care of, only to run into a brick wall with such rude staff. These... (more)
mikel100
on Citysearch Oct 06, 2008First of all, all of the positive reviews you know came from their "staff" secondly, I just received a call from Ms. Morgan where she proceeded to call me a pig, and lambaste me about my alleged debt (that I am... (more)
kristi223
on Citysearch Aug 11, 2008I had a debt sent to Capstone and when I called to set up payment arrangements, I was told to send them my IRS stimulus rebate(she even argued with me about the amount I would receive from the IRS). She then told me to ask my... (more)
alexsteiner
on Citysearch Aug 04, 2008I hate collections,, debts etc But these guys did work with me on getting these items deleted from my credit report which was my biggest concern (more)
Pam813
on Citysearch Jul 29, 2008Before calling this collection agency I looked on here and read the reviews, by doing so I expected the worst. However it was quite the opposite. I spoke to a woman, I believe her name was Morgan. She was very helpful and... (more)
DylansDad
on Citysearch Jul 09, 2008I was unaware I still owed $ to my last apartment until I tried to apply for a new one. I was actually scared to call after reading some comments here but I did and I was told I wasnt allowed to make payments at this time but I... (more)
DylansDad
on Citysearch Jul 09, 2008Patty is the best, she is so helpful. Great place. Patty is the best, she is so helpful. Great place. Patty is the best, she is so helpful. Great place.Patty is the best, she is so helpful. Great place.... (more)
antnjoe23
on Citysearch Jun 15, 2008I tried to clear up a simple overage charge, and the incompetent staff was unable to take the time to look for the paperwork I sent, automatically assuming I never sent it,as if I make that up. As a professional, I am... (more)
papadago
on Citysearch Mar 12, 2008I had the misfortune of having an account end up with Capstone Credit Services. Unfortunate, because it ended up on my credit report. But when I called them, they were courteous and helpful and offered me several... (more)
princessplay
on Citysearch Mar 12, 2008IT'S HILARIOUS TO READ THESE COMMENTS FROM A BUNCH OF LOSERS WHO DONT PAY THEIR BILLS AND LOOK FOR ANY EXCUSE TO GET OUT OF THEM! IF YOU HATE CAPSTONE OR BILL COLLECTORS SO MUCH THEN PAY YOUR BILLS BEFORE IT GOES TO... (more)
tpaguy
on Citysearch Feb 26, 2008This company should be banned from doing business. They are rude, unhelpful and predatory. I called to ask about an item that showed up in my credit report and they basically told me to f-off. Very professional!... (more)
singleworkingmom
on Citysearch Feb 07, 2008Let me start by saying that I am a Hardworking single mother of a daughter with special needs. I was forced to move out of an apartment complex due to excessive mold in the building (which I reported to the FHD) this was... (more)
busybeebee
on Citysearch Feb 04, 2008To preface this let me tell a short story: My ex boyfriend was an abuser, everyday he would beat me. One day I finally got up the nerve to defend myself and slapped him to get him off of me. I was no longer to live in my... (more)
danceshiva
on Citysearch Dec 21, 2007This company made a claim that I owed them money and they have absolutely no documentation or proof that I owe it. I DID owe a debt that I paid in full and closed out through another agency,. They are extorting me now. They... (more)
mhacks
on Citysearch Nov 28, 2007This company has the worst employees ever. They called me about a debt that I didn't hear about before , and when I sent them a letter to the address they gave me they denied receiving letter and claimed I am running out of... (more)
lovely714
on Citysearch Aug 04, 2007I had a debt with this company, I was NEVER contacted about the account. The only reason I found out about the debt is because I had a credit protection service at the time. So when I called to get information about the... (more)
luvu2
on Citysearch Aug 01, 2007I agree wtih all of the ratings!!! I think Capstone hires the MEANEST people they can find. I called them and explained to them that I was recently widowed, am drowning in debt, and that I could not even make any payments... (more)
vwhitt
on Citysearch Jul 23, 2007It's unfortunate if a bill collector calls you, but it is even more unfortunate when that bill collector is from capstone. I asked about a payment plan and the woman on the phone hung up on me. Does anyone know of a way... (more)