Bill's Music House Inc
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Business Information
Musical Instruments-repairingMusical Instrument Repair
Customer Reviews (97 reviews)
Guest G.
on Judys Book Aug 09, 2011The selection and service rocks and the ambience is mellow. This is perfect for me. (more)
Guest G.
on Judys Book Aug 01, 2011Marc was extremely helpful and efficient at helping me to distinguish my needs for the type of performance equipment that I would need to use. I was very happy for his co-operation and friendly cortieous and superior... (more)
Guest G.
on Judys Book Jul 28, 2011My experience was great, as it always is at Bill's. I rarely shop anywhere else for my musical gear. Bill's is always my first stop. (more)
Guest G.
on Judys Book Jul 26, 2011Thank you for your support & professional demeanor in assisting me with all my professional music needs throughout my life! (more)
Guest G.
on Judys Book Jul 21, 2011My shopping experience with Jim was everything I expected it to be and more, Jimmy is awesome!!! (more)
Guest G.
on Judys Book Jul 19, 2011Living in Middletown Delaware, I called your store before driving all the way here. Mikey got the call and answered my questions and concerns prior to driving roughly 2 hours to get there. Once there, I met Mikey. He... (more)
Guest G.
on Judys Book Jul 15, 2011Christian took the time to explain everything I asked him over multiple visits. That why he gets my repeat business. (more)
Guest G.
on Judys Book Jul 13, 2011Jared did not rush us and provided good information to make an intelligent decision (more)
John h.
on Judys Book Jul 11, 2011i had my guitar "super tuned" at Bill's and it came back worse than when I sent it there. There aren't a lot of quality guitar repair guys in Baltimore, I had to reaort to looking at the list of authorized Fender guys to... (more)
Guest G.
on Judys Book Jul 11, 2011i had my guitar "super tuned" at Bill's and it came back worse than when I sent it there. There aren't a lot of quality guitar repair guys in Baltimore, I had to reaort to looking at the list of authorized Fender guys to... (more)
Guest G.
on Judys Book Jul 11, 2011Seemed very laid back, no hard sell preassure. Seemed like a place that people who know music go too. (more)
Guest G.
on Judys Book Jul 07, 2011I brought my Epiphone Masterbilt Acoustic Electric Guitar to your company for some electronic pre-amp work and have a SUPERTUNE. I must say RON is the best guitar specialist repair tech in Maryland. After one year... (more)
Guest G.
on Judys Book Jul 05, 2011Lou is the best. great store; excellent, attractive and smart customer care people up front; very nice repair folks. (more)
Guest G.
on Judys Book Jul 01, 2011good stuff! Brennan- and all of the staff there @ Bill's- are very knowledgeable about their gear and how to listen to a customer and find the right tools to help them realize their musical dreams.... can't ask for a... (more)
Guest G.
on Judys Book Jun 22, 2011Great selection in a friendly no preassure enviorment Nice layout an easy walk thru (more)
Guest G.
on Judys Book Jun 15, 2011I only know about the speaker parts. Bill's was the only place that had what I needed. It was able to be ordred by everyone else. (more)
Guest G.
on Judys Book Jun 13, 2011I was in a jam when I called Bill's and was grateful for the help. (more)
Guest G.
on Judys Book Jun 10, 2011I really only looked through your guitars. Best stocked music store in the area, as far as I'm concerned...and right after Christmas, too, which was pretty amazing. This was my first trip to Bill's, but I'll... (more)
Guest G.
on Judys Book Jun 08, 2011Nick was awesome!! He responded quickly and thoroughly to my e-mail inquiry (which is precisely why I came up to Bill's instead of another dealer) about the Tak EF341SC, which I had researched thoroughly on the... (more)
Guest G.
on Judys Book Jun 06, 2011I am extremely happy with the drums I purchased. From now on, I will never make a major musical purchase without visiting Bills. (more)
Guest G.
on Judys Book Jun 03, 2011Jim took straight to the best starter set they had. There was no pressure and no upsell. He also showed me used options within the same price range (more)
Guest G.
on Judys Book May 26, 2011Displays are user friendly and the associates never seem to have a problem with offering a demonstration (more)
Guest G.
on Judys Book May 19, 2011I go out of my way to come to bills so i can get the personal service ive come to expect from bills. my last visit with matt was no exception. (more)
Guest G.
on Judys Book May 12, 2011i've never had a problem with anything i purchased fro bills. (more)
Guest G.
on Judys Book May 10, 2011I appreciate the fact that Bill's was willing to price-match Guitar Center for the Roland Street I wanted to buy. I prefer dealing with independent stores to the big chain, and price-matching is the best way Bill's... (more)
Guest G.
on Judys Book May 04, 2011Awesome selection, great staff. I am officially anti-Guitar Center! (more)
Guest G.
on Judys Book Apr 19, 2011I appreciate the fact that Bill's was willing to price-match Guitar Center for the Roland Street I wanted to buy. I prefer dealing with independent stores to the big chain, and price-matching is the best way Bill's... (more)
Guest G.
on Judys Book Apr 07, 2011i went just to see everyone anyway ,, you guys are great ,, thanks i enjoyed it ,, bill bowers " hey " my original song is coming out monday or teusday , thanks to brennan ,, so look out for " soldier " ,, if it gets discovered... (more)
Guest G.
on Judys Book Apr 05, 2011A Baltimore-area institution, Bill's has expanded over the years to two buildings and now also sells and rents school band and orchestra gear. They specialize in the rock instruments and have plenty of guitars and... (more)
Guest G.
on Judys Book Mar 29, 2011Welcoming environment for browsing. I enjoy walking to Bills after school and checking out their selection and being able to play the instruments hassle free. Thanks Bills! I enjoy going to the guest music clinics... (more)
Guest G.
on Judys Book Mar 25, 2011Purchased from Brennan in the past. Has always provided excellent customer service. (more)
Guest G.
on Judys Book Mar 22, 2011Never a problem with what I buy at Bills. I've been doing it for 40 years! (more)
Guest G.
on Judys Book Mar 17, 2011Your sell and trade option on gear has kept me coming back 30+ years. (more)
Guest G.
on Judys Book Mar 15, 2011I worked with Lou in buying an acoustic guitar and some accessories. He was amazing. Lou communicated amazingly and knew what he was talking about. I would recommend him and Bill's Music to anybody.... (more)
Guest G.
on Judys Book Mar 07, 2011Great used piece of gear! I totally love it! So happy with the price too! (more)
Guest G.
on Judys Book Mar 04, 2011To the staff of bill's music congradulations on your 45th anniversary here's to another 45salam matee (cheers) (more)
Guest G.
on Judys Book Mar 02, 2011Jared was very friendly. He took took time to explain our options. (more)
Guest G.
on Judys Book Feb 28, 2011Victor was amazing as usual. He was also very gracious to hang around and meet everyone who wanted to meet him. Thanks to Bill's, this was one of the highlights of my life. (more)
Guest G.
on Judys Book Feb 24, 2011Thanks for sticking around despite large and sometimes overwhelming competition. (more)
Guest G.
on Judys Book Feb 22, 2011hello there! I think it wash one year ago when I bought the washburn rover travel guitar from you via ebay.. I've been wating so long for it to arrive to Israel but finally when it came it wash worth all this time..... (more)
Guest G.
on Judys Book Feb 18, 2011I bought a gibson les paul supreme from you guys. You helped me pack it for the trip back home and you cared so much that you called the airlines to see what we could do. I was able to take it onto the airplane and put it in the... (more)
Guest G.
on Judys Book Feb 16, 2011It was a very pleasant first experience...much better than I had expected. I am a professional musician and teacher as well as a long time Baltimore resident. I have never been to Bill's. I will definitely check it out... (more)
Guest G.
on Judys Book Feb 11, 2011I was very happy with the service I received from Nick. He took my wants into account and I feel he made a good match with me and my new guitar. (more)
Guest G.
on Judys Book Feb 08, 2011I was able to find my way around with no problems. Things came across as a bit "busy" (not as in too many people but as in so many things to see). On the one hand that's good because I have so much to choose from... (more)
Guest G.
on Judys Book Jan 27, 2011ExcellentPlenty of everything and it's all out there to see and play. (more)
Guest G.
on Judys Book Jan 25, 2011It Rocks!In addition to Matt's courteous, professional, and friendly help, I met a really nice fellow guitar player (Ron Williams) and had great fun jamming with him. No loud wankers like at Guitar Center!... (more)
Guest G.
on Judys Book Jan 19, 2011I usually see Mikey or Brennan, but all sales and service reps I have been helped by have been outstanding! (more)
Guest G.
on Judys Book Jan 10, 2011I have delt with Lou at Bills music for over 30 years. Even though I moved out of state to NC 4 years ago I still make my major purchaces at Bills. Thanks for all the great service.... (more)
Guest G.
on Judys Book Jan 07, 2011It Rocks!I've been coming to Bills for about 15 years for a reason! (more)
Guest G.
on Judys Book Jan 04, 2011I'm writing you becuase I just want to say Thank You for taking care of the order so quickly. I was amaze thankful when I received the drums yesterday (Monday). It was a pleasure doing business with you... (more)
Guest G.
on Judys Book Dec 29, 2010Jim, thanks for wonderful service. When I step into your doors, I'm going to be served with respect and given time to browse at my leisure. I always, and stress ALWAYS find what I'm looking for. Bill's senior staff... (more)
Guest G.
on Judys Book Dec 27, 2010i gave my peavey gps 2600 amp a workout tonight...all was perfect. no red blinky lights and no smell of burnt connections...you guys do a hell of a job and give me good service. That is RARE!!keep up the good work!... (more)
Guest G.
on Judys Book Dec 15, 2010I am very happy with Bill's. Even when you were working on getting my paper work done, I must have been asked at least 5-6 times by other reps if I needed help. When I would go in other shops, I got treated like I was some... (more)
Guest G.
on Judys Book Dec 14, 2010We had 2 great shows in Philly over the weekend and the New pedals were a great edition! You were really awesome! I would like to Bring in my Tascam DP 08 for a trade in. (more)
Guest G.
on Judys Book Dec 08, 2010Mikey is the BEST sales representative because he knows the products very well and he listens to the customrer and is able to make excellent recommendations that meet the customer's needs.... (more)
Guest G.
on Judys Book Dec 07, 2010I felt comfortable with my purchase when I walked out. He was very friendly and helpful, and the guitar I purchased is working out well! (more)
Guest G.
on Judys Book Dec 07, 2010Mr mikey is such a wonderful man.as a matter of fact he is thy best. He is a great asset 2 ur company. There are not enough stars 4 him. I go 2 him 4 everything and will recommend anyone 2 him!... (more)
Guest G.
on Judys Book Nov 23, 2010Jim, thanks for wonderful service. When I step into your doors, I'm going to be served with respect and given time to browse at my leisure. I always, and stress ALWAYS find what I'm looking for. I might have to sacrifice... (more)
Guest G.
on Judys Book Nov 16, 2010Welcoming environment for browsing. I enjoy walking to Bills after school and checking out their selection and being able to play the instruments hassle free. Thanks Bills! I enjoy going to the guest music clinics... (more)
Guest G.
on Judys Book Nov 15, 2010I love the look and feel of the Highway One with that satin nitro finish looking forward to playing it for years to come. I will certainly return to Bills for future music needs.... (more)
Guest G.
on Judys Book Oct 22, 2010Before now, I mostly did business with Guitar Center. I happened to have a terrible customer service experience with them recently. This experience compelled me to look for other companies, offering similar... (more)
Guest G.
on Judys Book Oct 22, 2010Thank you very much for all your help. I work in the customer service industry as well. I know that good customer service is hard to find. Even when found, it is not always told how much it is appreciated. I must extend my... (more)
Guest G.
on Judys Book Sep 28, 2010I rented some dj equiptment from them and found the price to be pretty good. Everything worked and the party was a success. The store is big so it has to be housed in 2 buildings. They have everything from new to used... (more)
Guest G.
on Judys Book Sep 16, 2010They also service intruments and equipment. They have repaired my Peavey speaker every time I've blown the base (more)
Guest G.
on Judys Book Aug 27, 2010A great place to shop if looking for equipment. With so much stuff they spread across two buildings. You name the instrument, they have it. You can pick up and try the intruments before you buy.... (more)
Guest G.
on Judys Book Aug 26, 2010back in december i order a new st of drums from bills , in about 4 wks they arrived , i order red color , but the drums were dark more like wine , i took them home , about 4 days later i knew i did't like the color , went to bills and... (more)
Guest G.
on Judys Book Aug 26, 2010I worked with Lou in buying an acoustic guitar and some accessories. He was amazing. Lou communicated amazingly and knew what he was talking about. I would recommend him and Bill's Music to anybody.... (more)
Guest G.
on Judys Book Aug 24, 2010I was able to find my way around with no problems. Things came across as a bit "busy" (not as in too many people but as in so many things to see). On the one hand that's good because I have so much to choose from... (more)
Guest G.
on Judys Book Aug 19, 2010To the staff of bill's music congradulations on your 45th anniversary here's to another 45salam matee (cheers)Farid H. (more)
Guest G.
on Judys Book Aug 17, 2010Victor was amazing as usual. He was also very gracious to hang around and meet everyone who wanted to meet him. Thanks to Bill's, this was one of the highlights of my life. (more)
Guest G.
on Judys Book Aug 11, 2010hello there! I think it wash one year ago when I bought the washburn rover travel guitar from you via ebay.. I've been wating so long for it to arrive to Israel but finally when it came it wash worth all this time..... (more)
Guest G.
on Judys Book Aug 04, 2010I bought a gibson les paul supreme from you guys. You helped me pack it for the trip back home and you cared so much that you called the airlines to see what we could do. I was able to take it onto the airplane and put it in the... (more)
Guest G.
on Judys Book Jul 29, 2010I've just moved down from New Jersey - I remember shopping on 48th street in NY years ago when.... I told Jared that your store was as good or better than any of them! (more)
Guest G.
on Judys Book Jul 28, 2010ExcellentPlenty of everything and it's all out there to see and play. (more)
JTea P.
on Judys Book Jul 27, 2010It Rocks!In addition to Matt's courteous, professional, and friendly help, I met a really nice fellow guitar player (Ron Williams) and had great fun jamming with him. No loud wankers like at Guitar Center!... (more)
Guest U.
on Judys Book Jul 20, 2010I usually see Mikey or Brennan, but all sales and service reps I have been helped by have been outstanding! (more)
Guest U.
on Judys Book Jul 19, 2010I have delt with Lou at Bills music for over 30 years. Even though I moved out of state to NC 4 years ago I stil make my major purchaces at Bills. Thanks for all the great service. (more)
Guest G.
on Judys Book Jul 13, 2010It Rocks!I've been coming to Bills for about 15 years for a reason! (more)
Guest G.
on Judys Book Jun 24, 2010Thank You for taking care of the order so quickly. I was amaze thankful when I received the drums yesterday (Monday). It was a pleasure doing business with you. (more)
Guest G.
on Judys Book Jun 24, 2010i gave my peavey gps 2600 amp a workout tonight...all was perfect. no red blinky lights and no smell of burnt connections...you guys do a hell of a job and give me good service. That is RARE!! keep up the good work!... (more)
Citysearch User
on Citysearch Apr 05, 2010I worked with Lou in buying an acoustic guitar and some accessories. He was amazing. Lou communicated amazingly and knew what he was talki... (more)
Citysearch User
on Citysearch Mar 02, 2010back in december i order a new st of drums from bills , in about 4 wks they arrived , i order red color , but the drums were dark more like ... (more)
Guest G.
on Judys Book Feb 26, 2010Good: I liked the selection of instruments, amps and other products. The staff was very knowledgeable of their equipment. I met Bill and he was geniunely interested in getting me assistance in what I needed.. Other:... (more)
dannyk
on Citysearch Aug 20, 2009Not worth the trip, not worth the money. I had my Fender amp repaired at Bill's. The repair department did not write any of my concerns about the amp down, promised me it would be done in two (2) weeks and all work would be... (more)
Citysearch User
on Citysearch Aug 20, 2009Not worth the trip, not worth the money. I had my Fender amp repaired at Bill's. The repair department did not write any of my concerns abou... (more)
Citysearch User
on Citysearch Nov 29, 2005A great place to shop if looking for equipment. With so much stuff they spread across two buildings. You name the instrument, they have it... (more)
Citysearch User
on Citysearch Nov 08, 2005A Baltimore-area institution, Bill's has expanded over the years to two buildings and now also sells and rents school band and orchestra gea... (more)
Citysearch User
on Citysearch Nov 04, 2005I rented some dj equiptment from them and found the price to be pretty good. Everything worked and the party was a success. The store is big... (more)