About Faces Day Spa & Salon
Business Information
Manicuring, Spas-beauty & Day, Health SpasHealth Spas
Parking available
Message from the Business
Your thoughts and comments are important to us. We want to know when we have done well and have provided a retreat from your daily routine. Our staff, in all departments, are proud of their craft and work hard. So, we love to hear from our fans.
We also care if you have been disappointed. If we have not delivered the experience you expect at About Faces, then we are also not meeting our own expectations and standards for serving our clients and want to work with you to improve the situation.
Thank you for your openness and for your continued partnership with us.
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CitySearch
Customer Reviews (62 reviews)
PurplePixie
on Citysearch Nov 20, 2009I arrived way early for my appointment, so I was escorted to a lovely, relaxing space where I drank tea and ate cookies until my time arrived. It was wonderful. I received a wonderful cut and color from Lisa, and went... (more)
cbinwv
on Citysearch Nov 09, 2009I live in West Virginia and have been to Lisa for color - because she is worth the drive! She listened and did exactly what I asked her to do! No more, no less, which is what we ALL want in a stylist, right? I like to be heard... (more)
Shawn Reter
on Citysearch Nov 09, 2009Went in to get my haircut and colored and they do a good job with my spike and will definitely go back again. plus the girls there are hott!!! Thank You! (more)
TomTom35
on Citysearch Nov 09, 2009I would like to comment about Lisa Perry at About Faces in Canton. I have been going to Lisa for my hair cuts for the past 2 1/2 years and have never had a bad experience. I would reccommend her to anyone looking for only the... (more)
Gloria S
on Citysearch Nov 09, 2009It's rare to find a colorist and stylist who actually listens to what you want. Lisa Perry at About Faces in Canton is that person. She makes suggestions to solve your individual hair problems and suggests (but... (more)
Kry
on Citysearch Nov 08, 2009My husband and I just had out second son and he treated me to a day at the spa. I got a massage, and my hair and nails done. My hair and nails were wonderful, the ladies there did just what I wanted them to do. And the massage... (more)
MelissaGer123
on Citysearch Nov 08, 2009I went to About Faces for my hair and makeup for my most important day ever. I was more that pleased when I left. The stylist did more than I expected. She was very good with asking what I wanted and the end result was... (more)
marissa839
on Citysearch Nov 07, 2009My stylist, Stephanie Shipley, is great! She is very professional, friendly and definitely takes pride in her work. She clearly looks back at my previous hair services and knows exactly what I want. There is also a... (more)
Sarah K
on Citysearch Nov 07, 2009I have used various people at About Faces in Towson for haircuts, mainucures, pedicures, and a great pregnancy massage and had great experiences. I got one haircut there that I did not like but every other one has been... (more)
BrendaShaww
on Citysearch Nov 06, 2009HORRIBLE!!!!!!! I have been to about faces for massages, and spa treatments, and it has been wonderful. About faces is beautiful, but looks are deceiving. I cannot stress enough to find another salon. Yikes I... (more)
briannahodge
on Citysearch Sep 22, 2009These girls think they are princesses but they are actually doing hair and feet all day!! LOL overpriced but if you hair looks great it is worth all the money to me!!! Brianna (more)
ilikeitwhenu
on Citysearch May 23, 2009I am amazed how I love my blonde hair now, I have been highlighting my hair for years. I have never been so happy with my color. The stylist Rachel, I feel she is so educated in making my blonde look more believable and... (more)
MillaB
on Citysearch Mar 31, 2009this is the total experience ! I had many services with them and I loved it !! Their facials are amazing ! I had a Naturopathica treatment,(a natural line) and I have great results ! Their staff is so nice and... (more)
Citysearch User
on Citysearch Feb 06, 2009great staff , very friendly . The staff is very educated on the current trends and enjoys sharing new ideas with you each visit . Nice location , very clean and friendly. I will continue to be a regular client .... (more)
Citysearch User
on Citysearch Oct 31, 2008PLEASE BEWARE! WORSE THAN A WALK IN BUT MUCH MORE EXPENSIVE: with too many employees at the front, all wearing black, creates a FALSE image of an upscale salon with high calibre stylists. less talent than a Hair... (more)
disnyfrk
on Citysearch Sep 23, 2008What a joke!!! Terrible service and best of all my hair looks like I just took a time machine back to the 80,s. The hairstylist Rachel was rushed and rude. I should have known when she kept babbling on saying UMM this or... (more)
izzy2408
on Citysearch Aug 03, 2008I have been going to About Faces for years and would never think of going anywhere else! When I moved to baltimore a friend recommended About Faces, and to tell you the truth, i was a little scared that since it was the... (more)
Citysearch User
on Citysearch Jul 26, 2008My husband surprised me with a Grand Escape spa treatment, and I was so excited when I found out I came online and looked it up, read the services, then read the reviews. After reading the reviews I was worried because... (more)
Citysearch User
on Citysearch Jul 01, 2008I walked in for a simple brow wax and was immediately taken back to the spa by the receptionist who said Galina could do it. Galina curtly remarked that she was on break so a girl named Stephanie offered to do the wax and... (more)
mlunderwood83
on Citysearch May 18, 2008Got a simple layering haircut for around $50 which I thought was a bit ridiculous. Went to a different salon for highlights and was asked by 2 different stylists there "Did you cut your own hair? Who was your last... (more)
ll0129
on Citysearch Nov 26, 2007I have been to the About Faces Day Spa & Salon in Towson, MD several times and was surprised at how poor the treatment was. I let one horrible incident go assuming that it was just a poor hair stylist who may have been... (more)
Citysearch User
on Citysearch Nov 04, 2007This is the MOST UNFRIENDLY CHAIN OF SALONS I have ever been to. The front desk staff has one goal, to be as RUDE, SNOBBISH & CALLOUS as they can be! This place (in fact all About Faces establishments) reeks of bad... (more)
ritasimons
on Citysearch Aug 02, 2007When you go to About Faces think about people who work there. Company does not care about workers who make money for them and make them famous. For example, they don't care about massage therapists. They sit 6 hours of... (more)
Citysearch User
on Citysearch May 24, 2007I called to make an appt and was told Danielle was one of their best haircutters. I was so pleased that I made another appointment within four weeks and also referred several friends. Everyone was very nice.... (more)
Citysearch User
on Citysearch May 16, 2007I have to disagree with some of the reviews I have read. I was given a gift certificate for a Day Of Beauty to this salon for Mothers Day and what a wonderful day it was. I was treated like a queen all day. The people there are... (more)
Citysearch User
on Citysearch May 01, 2007I've never had a positive or relaxing experience at this salon. I've been many times and have tried all their services - all of which have been horrible. Why have I subjected myself to this? The only reason is because I... (more)
Citysearch User
on Citysearch Mar 31, 2007I signed up for a massage because I previously had a good experience here, but when I went back, I had a different therapist and she was hurried. I recommend Cheryl Raeburn or Katalin.... (more)
Contributor
on Citysearch Mar 19, 2007Spa and salon with five locations offers hair care, manicures, massages and spa body treatments. (more)
kristinnicole
on Citysearch Feb 25, 2007I have had MANY of massages before and never experienced such a bizarre massage! The therapist chomped on her very minty gum through the entire massage. She began the massage by sticking her fingers inside of my ears.... (more)
chococatsanrio
on Citysearch Dec 17, 2006I've always gotten a good haircut and color here from Mardi. But I've had lousy, overpriced waxes, pedicure and manicure, and one horrible makeup job. And it is expensive. (more)
clsstar
on Citysearch Dec 15, 2006I appreciated the confirmation call prior to my appointment. She was very friendly. When I arrived at the salon I felt like the front desk staff was cold and not very happy to be there. The atmosphere of the salon was... (more)
brwneydd
on Citysearch Sep 23, 2006I won't go back again. The first time was for a brazilian wax, horrific results but I decided to give it another try with something else- manicure and pedicure. That was even worse: the manicurist was too rough and I... (more)
lisa m.
on Judys Book Sep 18, 2006Let me first start by saying I've been wearing my hair in a ponytail since FEBRUARY!!!! I have alot if hair (fine strans) wanted layers due to the bulkiness and came out with HELMET HEAD!!!!!! Thinned my hair (crown... (more)
sweetiegal
on Citysearch Aug 20, 2006Bad attitudes,intimidating even coming in there with that big desk and factory feel.I havent had any good facials or waxings.The hair people are great but thats it.I dont like the chairs for brow wax.Noisy and... (more)
Citysearch User
on Citysearch Aug 09, 2006Yelena does a great job cutting hair, and I have also had good experiences with the nail and spa services. They are a busy, full service salon, with reasonable prices, easy parking, and always seems to be able to fit me... (more)
cbertelson
on Citysearch Jul 17, 2006I went here for a brazilian wax, something that I've had done many times before at a different salon (I just moved here). The wax was too hot and the method they use is horrible! It's been 2 days and the area is still red and... (more)
Stefanie S.
on Judys Book Apr 14, 2006I frequently come here for Brazilian waxes and I would recommend this place to anyone. First, the environment is very professional, clean and relaxing. It is so bright and spacious. Second, the staff is very... (more)
leslie t.
on Judys Book Dec 24, 2005My mom and me love this place we went to this business three times in the past year. I am a big fan of the massage places. This is a very good business. All the personnel are friendly and they do a great job of relaxing the... (more)
Citysearch User
on Citysearch Nov 29, 2005At my age, I don't need to look my age. In addition to all the standard issue hair and nails services this salon not only has an on site Doctor with Botox, the Darphin cosmetics from Paris are fabulous- absolutely no... (more)