I Do I Do Bridal
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Bridal ShopsBridal Shops
Customer Reviews (58 reviews)
pandacubby
on Citysearch Sep 13, 2009My daughter got married Sept 6th. We originally had a terrible time with the previous owners of I do, I do Bridal, never returning phone calls or e-mails and lying about my daughter's dress and veil, saying it was... (more)
lesade
on Citysearch Aug 31, 2009I am a bridesmaid in a Sept 2009 wedding and originally purchased my dress from I Do I Do while the previous owner was still around. After not getting our dresses in July or August even as promised, the new owner I guess... (more)
KBurke
on Citysearch Aug 18, 2009I am a manager of a small bridal boutique in St.Louis and I frequently look on here to see what brides are thinking of the stores around us. I have never personally been into I do I do, but I have dealt with several... (more)
huggybear1955
on Citysearch Aug 17, 2009Just read all the other reviews that people have to say, STAY AWAY GO SOMEWHERE ELES TO GET YOU WEDDING DRESS & BRIDESMAIDS DRESS. And your mothers dress too, It took 7 months to get the girls dress & it took 6 months to get... (more)
kw1983
on Citysearch Aug 02, 2009I experienced the worst customer service possible at I Do I Do Bridal. My dress needed alterations on 3 hems on the top and some inches taken off the bottom. Charlene (not the seamstress) pinned me at my first fitting. I... (more)
carh515
on Citysearch Jul 24, 2009ONE WEEK before the wedding, they told my bridesmaid her dress was not coming. Apparently they did not place the order on time, because she ordered it 18 weeks in advance and they said it took 14 weeks max. For the past... (more)
jmw410
on Citysearch Jul 15, 2009I am so upset over every little thing at this place that I will keep it short. They have done nothing but cause me stress and then when something goes wrong they turn it around and blame the customer!! I have never dealt... (more)
amttb
on Citysearch Jul 12, 2009They don't even deserve a one-star rating. I wish I had done more research before taking my bridal party into this store. We only drove all the way out there because my girls wanted a dress that was $235 at stores, but we... (more)
jult
on Citysearch Jul 07, 2009My niece found her wedding & bridesmaids dresses here... my 2 daughters are both in the wedding. We have seen nothing but lies and the most unprofessional group of people in my life. I am a professional person - in... (more)
november09
on Citysearch Jul 06, 2009Their store website is not working, I want to read the positive reviews......oh my...I might be loosing my deposit......I wish I had read all those reviews before I put my deposit down............ (more)
septemberbride09
on Citysearch Jul 01, 2009I took my bridesmaids to I Do I Do Bridal because they were going to give a little more of a discount on the dresses we picked out than another store. Well I wish I had just gone with the original place we went to! After... (more)
mrsSzudajski
on Citysearch Jun 16, 2009I purchased a wedding Dress at I do I do the dress i purchased was strait off of the floor and the one I was in love with they gave me a 50% discount for buying strait off of the floor and told me that they would clean the dress... (more)
Bears
on Citysearch Jun 11, 2009PLEASE BE CAREFUL WHEN GOING TO THIS STORE OR THEIR SISTER STORE "GLITZ PROM" AT CHESTERFIELD MALL. MY DAUGHTER WAS TO WEAR A TONY BOWLS GOWN I BOUGHT FROM GLITZ TO A STATE PAGEANT THE GOWN WAS VERY EXPENSIVE AND THE... (more)
stlbride
on Citysearch May 20, 2009After reading the reviews I was skeptical but we went and they have the biggest selection of gowns in town and they let me try on as many as i wanted (at least 40) I was not rushed and they let me decide instead of pressuring... (more)
mobsurvivor
on Citysearch May 08, 2009I am the mother of a bride who was married in an absolutely beautiful ceremony in December. We began planning a year in advance, and virtually every vendor we worked with was extraordinary....with one glaring... (more)
BrideWonder
on Citysearch May 05, 2009I went to I Do I Do in October of '08 for my wedding in June of '09, found a dress and veil, and ordered them from Charlene. The items were due to be in sometime in February, however when I called the dress wasn't there. They... (more)
paige0824
on Citysearch Apr 14, 2009Thank you for all the negative reviews i saw on this website. I was in I Do for a consultation and was stressed because there was a girl screaming at the owner about her dresses being the wrong color and not in on time. The... (more)
laur077
on Citysearch Feb 20, 2009I bought my wedding gown and bridesmaids dresses from I Do I Do and I had the best experience!! These ladies are sooo nice and helpful. Everything came in with perfect timing and was altered beautifully. My sister also... (more)
bigbrand00
on Citysearch Jan 10, 2009Honestly... I DO NOT UNDERSTAND why the owners are not acting upon these multiple problems that these poor customers had to go through. WHY ARE THEY STILL IN BUSINESS?? Don't they read these reviews!? I CAN NOT... (more)
pr1ncessbr1de
on Citysearch Jan 10, 2009I had an appointment and when I got there I was completely ignored. Thank goodness i had friends there to help me. When I was ready to leave the owners husband asked me which dress I was getting and when my wedding was. I... (more)
FatBridesmaid
on Citysearch Nov 23, 2008We purchased our dresses in November of 07. The dresses came in this October 08. Since they took 11 months to get in there was no time to exchange them for the correct sizes.They did not do any measurements on me. I had to... (more)
MrsBean08
on Citysearch Nov 02, 2008Wow! Where do I begin? I could write a book but I don't have the time! I got married 10/4/08. I ordered my wedding dress in NOV. of 2007 and bridesmaid dresses in Feb 2008 ( nine months before my wedding)! Well my dress came... (more)
jabe4
on Citysearch Oct 25, 2008Not only is their service disgusting at best, the way they treat your dress is also disgusting. After they called me to tell me my dress was in, they lost it. I was excited that it was finally in and went to pick it up but no... (more)
Tuxedonightmare
on Citysearch Oct 23, 2008I was very pleased with I Do I Do up until two days before my ceremony! I knew all was too good to be true when my dress, veil, and headpiece all came in on time without a hitch. I made the mistake of ordering my tuxedos from... (more)
Neveragain99
on Citysearch Oct 14, 2008I Do I Do Bridal and Glitz are both very unprofessional. I went to look for a dress at both stores and the appearance of both stores were really nasy. Come on, do they clear their stores. Nevertheless, they are the most... (more)
luvdowntown
on Citysearch Oct 12, 2008There is a reason there are so many reviews about this store. DO NOT PATRONIZE- Weddings, proms, and pageants are supposed to be fun, exciting, and memorable. The only thing I will remember about my experience with... (more)
abmybabies
on Citysearch Sep 25, 2008Terrible customer service. It seems as promise after promise is made to customers but the promises are never kept. When you are spending so much money and time on such an important event you should at least be given... (more)
sladyatdis
on Citysearch Sep 25, 2008My understanding is that the store called "Glitz" is owned by the same people that own I Do I Do. I think that their inventory are all old dresses that they are trying to get rid of. I looked at the dresses and the "glitz"... (more)
pissedcustomer
on Citysearch Sep 02, 2008My daughter orderd a bridesmaid dress on May 31, 2008 for her sister's wedding in September. She was measured by a teenager for the dress (should have been a clue) and told to call back the next business day to see if... (more)
PissedOffBride
on Citysearch Aug 28, 2008Alright so I went on a search for my bridesmaids dresses (THANK GOD I HAD FOUND MY DRESS AT ANOTHER STORE), I finally found a dress that they all liked and the price was relatively reasonable. So we the girls got measured... (more)
emcheerumr
on Citysearch Aug 27, 2008I did not order my bridal gown from this shop (thank god!!) but all of my bridesmaids are from all over the midwest. I let them order their dresses from whatever shop was closest. I went with one of my bridesmaids to try on... (more)
webgirl08
on Citysearch Aug 12, 2008In my search for the "perfect dress" I found I DO I DO bridal. They had a great selection and were very complimentary when I first arrived. They gave quality service BEFORE I purchased anything. Once I gave them a dime,... (more)
redhead82
on Citysearch Aug 11, 2008Don`t be fooled like I was. I thought that I Do I Do was a great shop.... but that all changed after I ordered my dress... or I thought that my dress was ordered... The owners of the shop and their staff make promises that... (more)
phoenix1032
on Citysearch Aug 09, 2008After reading the scathing reviews I thought maybe it's just one disgruntled bride. Then, I went on the Missouri Attorney General's website and discovered many, many complaints with unsatisfactory results. I... (more)
happybride2007
on Citysearch Aug 05, 2008MY EXPERIENCES AT I DO I DO HAVE BEEN NOTHING BUT WONDERFUL.! I GOT MARRIED LAST FALL. FOR MY OWN WEDDING I USED I DO I DO FOR MY DRESS, THE BRIDESMAIDS DRESSES (AND SHOES), THE TUXEDOS, THE INVITATIONS, MY MOTHERS'... (more)
PeevedBride
on Citysearch Jul 16, 2008All of the reviews are true. This place is a NIGHTMARE. My bridal party spent nearly $3000 in dresses. Needless to say they ALL have to be altered because these morons have no idea what they are doing. All of the dresses... (more)
mommaainthappy
on Citysearch Jul 08, 2008Can we spell NIGHTMARE? As a mother of 3 girls (+ a son) reading these reviews breaks my heart. NO Bride, nor their wedding party should be treated the way this business establishment does. If you are considering going... (more)
coeducator
on Citysearch Jun 30, 2008As I see the owner has written a review indicating that you should go to her website to read reviews from REAL brides and families I felt the need to write a review. As the mother of a REAL bride that unfortunately made the... (more)
pino13
on Citysearch Jun 16, 2008The only reason this place gets one star is because it won't take zero. I did not have a great feeling about the customer service the first time I went in, but my aunt goes to church with the owners and her friend does their... (more)
weddinglady
on Citysearch Jun 10, 2008As owner of I Do I Do Bridal, I and the staff take responsibility for any failure on our part to make your wedding or event special. If our efforts appear to lack sincerity and offer any degree of credence to the negative... (more)
doglvr01
on Citysearch Jun 10, 2008i was pleased with the selection of dresses and i have no complaints about the service. i understand that there are a lot of negative reviews but honestly people often forget to take the time to write a good review about... (more)
jodimom
on Citysearch Jun 09, 2008I always knew that the ugly pen writes faster and more frequently than the complimentary one. However, with the price of weddings these days, we all owe it to ourselves to read what's being said. Fortunately for our... (more)
Bride123456
on Citysearch Jun 03, 2008Interesting that there is only 1 good review for this store . It is obvious that she is somehow connected to the store and they needed a good review. No one in their right mind would write a good review for this store. My... (more)
MegTR
on Citysearch May 30, 2008I sure wish I'd read these reviews before I decided to purchase my wedding dress and accessories at I Do I Do. Like others, everything I ordered came in late. I ordered my veil 10 months ago and today they gave me the wrong... (more)
kkose1
on Citysearch May 27, 2008My daughter was asked to be in a wedding this June. The bride got her dresses from Ido Ido. When we went for the initial fitting to buy the dress, the place was chaos, but I had no complaints about the service. It was a... (more)
sarahyland123
on Citysearch May 26, 2008okay after reading many horrible reviews i was a little skeptical of going to i do i do however im glad i disregarded the reviews because after searching many stores in the area i found a home at i do i do bridal filled with... (more)
anna0106
on Citysearch May 26, 2008I ordered my wedding gown in July of 2007 for my June 2008 wedding. They told me it would come in November. When I called in November, they said December. When I called in December, they said January. Finally, they said... (more)
bbmommaismad
on Citysearch May 01, 2008On April 5th, I purchased a prom dress from I DO DO bridal. The dress had some beads messing and few stains on the front. They told me they would fix the beading and have the dress clean and it would be ready by April 19th. On... (more)
MizzouGirl07
on Citysearch Apr 24, 2008Like many other brides my first visit to I Do I Do Bridal in Chesterfield was a good one. I had gone to other places & didn't get the service I got there so I bought my gown, veil, & tiara from them. Big mistake. I was told my... (more)
Lishy212
on Citysearch Mar 26, 2008First off, if I could give this place of business (if that's what you want to call it), a star, it would be a half of a star or non-existent. I am writing on behalf of my sister -- who recently put money down on her beautiful... (more)
andie115
on Citysearch Mar 09, 2008This place is the WORST bridal store. They are unprofessional, uncourtesous, unorganized & act as if your Wedding Day is just any ole' day. They LOST my wedding dress, said it was still in China, & said it was not... (more)
bridesmaid28
on Citysearch Mar 05, 2008I was a bridesmaid recently and thought I should discuss some of the issues that were involved for the wedding party. I keep running out of room, so I decided to try a list. - Seamstress only alters bridesmaids gowns... (more)
jenmoo2
on Citysearch Feb 27, 2008Since I picked a dress that was a few years old, I was referred to I do I do for the dress. The owner was very excited to fit me and told me that it would come in Jan 19th. My first red flag was that she did not tell me a size, she... (more)
clover17
on Citysearch Feb 27, 2008My first visit went very well, I received good service and found my dream dress. After that, the service went downhill fast! My wedding dress came in in August -- I was fitted, and then didn't put it on again until... (more)
Eloel1
on Citysearch Jan 25, 2008Whatever you do, do not purchase anything from I DO I DO Bridal in Chesterfield, MO. A series of mistakes were made in the ordering and tailoring of a bridesmaid dress and each time, I, the customer, was... (more)
sandpipr10
on Citysearch Aug 24, 2007The only thing that I would change about my wedding is the bridal gown vendor that I used: I Do I Do Bridal. Granted, I received good customer service upon my first visit. Thereafter, once I had purchased the dress, they... (more)
kimberlymcdermott
on Citysearch Jul 18, 2007Due to a mess up by me, I found myself searching for a wedding dress 2 months before my wedding. In their defense, all bridal gowns at all bridal stores in this area are final sale. This bridal shop sold me final sale... (more)