K & M Steam Cleaning
Business Information
Carpet & Rug Cleaners, Ventilating Systems-cleaning, Tile & Grout Cleaning & Restoration, Carpet & Rug RepairingDiscover
performance
Message from the Business
K&M is the fastest growing carpet & steam cleaning service in Austin, because it's the firm that delivers the best customer service. Our services include the following:
-Carpet and Upholstery Cleaning
-Tile Floors and Grout Cleaning
-Air Duct Cleaning
-All Major and Minor Carpet Repairs
With K&M Steam Cleaning, there are no hidden charges and all estimates are free. On every job, K&M will deodorize and pre-treat your carpet at no extra charge. We will even move your furniture. Spot removers, treatments for pet stains and post-cleaning carpet protectorates are available as well. All are baby-safe. K&M cleans oriental rugs as well as installed carpets.
Call today for same day service & a free estimate, or check out our website for a complete list of carpet cleaning services, coupons, and customer testimonials.
provided by
CitySearch
Customer Reviews (169 reviews)
by WesStorey at Citysearch
on Citysearch Mar 25, 2011I have used K&M twice now to have my carpets cleaned annually. Both times they have provided outstanding service. Their are timely to their appointments (arriving in the first 15-30 mins of the time frame they... (more)
by garciap at Citysearch
on Citysearch Mar 23, 2011I have used K&M about 3 times now and I have been extremely happy with the results. We only have carpet in 1 room of our house, our media room, which is also the one room of the house that my husband, 2 dogs and I hang out in the... (more)
by J DUDLEY at Citysearch
on Citysearch Feb 06, 2011K & M Steam Cleaning did a fantastic job on our carpets! Everyone I dealt with was completely professional They did a wonderful job - as I expected. However, what impressed me the most is their ability to be extremely... (more)
by lbarton00 at Citysearch
on Citysearch Feb 03, 2011Just want you to know that your service exceded my expections. My first point of contact on site was Domingo (may have his name wrong). He was fantastic! He and his partner did a great job. I showed him some problem... (more)
by whitingg at Citysearch
on Citysearch Jan 02, 2011Michael Wright and his assistant provided excellent insight into a carpet problem I had been struggling with for months. I can't say enough about how efficiently they did their job and how knowledgeable and... (more)
by lmsteen at Citysearch
on Citysearch Jan 01, 2011Wish I could put 0 stars. We had K&M Steam Cleaners come to clean our carpet and recliners. I really wish we'd gone with someone else. If you have bur bur do not call these guys. They do not know how to take the extra time... (more)
by Patient0001 at Citysearch
on Citysearch Dec 09, 2010On 12/3/2010, Michael Wright and his assistant provided excellent insight into a carpet problem I had been struggling with for months. I can't say enough about how efficiently they did their job and how... (more)
by mncpcarter14 at Citysearch
on Citysearch Dec 09, 2010Rey & Manny were fantastic! Both were extremely nice & professional. My carpets were in horrible shape & I told them that I didn't expect too much. However, they were able to get out almost every stain and make my 10 year... (more)
by client6 at Citysearch
on Citysearch Nov 29, 2010K&M advertised that they have No hidden charges. I called and received a quote for steam cleaning and pet deodorizing and was quoted $90. When the cleaners arrived they told me that it was an extra $70 to pet... (more)
by lexiphile at Citysearch
on Citysearch Oct 18, 2010Mario and Victor were very professional. They moved more furniture than I expected, and they worked hard to get the carpet as dry as possible. After I checked the carpet, Mario raked it again, so it looked beautiful.... (more)
by Jerry H at Citysearch
on Citysearch Oct 05, 2010K&M has always come through for me and done a fabulous job! Johnny and Victor did the carpets at my last rental place and the carpets looked like new. They were very informative and knowledgable about what they do. I... (more)
by JackieFraley at Citysearch
on Citysearch Sep 27, 2010Thank you for the great job you do in cleaning my carpets. I have always had a positive experience with the technicians of K&M Steam Cleaning. They are courteous and professional. I'm glad to have recently learned... (more)
by thelmav at Citysearch
on Citysearch Aug 11, 2010Arthur and Hector were both very professional and did a great job on cleanning my carpet and tile. They took extra care to keep things clean and all looks great. (more)
by LBright at Citysearch
on Citysearch Jul 19, 2010My wife and I were moving out of our apartment into our first home and really needed a hail mary to walk away with our deposit as far as carpet was concerned. We had lots of wear and tear, and some pretty fierce pet stains... (more)
by BVern at Citysearch
on Citysearch Jul 08, 2010We have used K&M Steam cleaners to clean our carpets and furniture, repair carpet and clean out dryer vents since we moved to Austin 8 years ago. They always offer us the best prices, take notes to give us detailed... (more)
by mullash31 at Citysearch
on Citysearch Jul 08, 2010I was very impressed with the level of service I was given by Arthur and Robert. That level of customer service just isn't very common these days. I would absolutely recommend your company to anyone and will use them... (more)
by jimhefn at Citysearch
on Citysearch Jul 08, 2010Great job. Mario and Rey were on time, professional, friendly and polite. There was no haggling about custom requests. Five star service! (more)
by dgbrt at Citysearch
on Citysearch Jun 08, 2010I was very impressed with the level of service I was given by Arthur and Robert. That level of customer service just isn't very common these days. I would absolutely recommend K&M Steam Cleaning to anyone and will use... (more)
by tfetchelcleaninaustin at Citysearch
on Citysearch Jun 06, 2010The technicians (Mike and James B) that cleaned our carpet today were prompt, efficient and courteous. They went above and beyond and did not even charge us for treating some stubborn stains. We will continue to use... (more)
by friesles at Citysearch
on Citysearch May 23, 2010K&M did a great job stretching and cleaning my carpet! The technicians were very professional, on time, and courteous. I highly recommend K&M. (more)
by ryardas at Citysearch
on Citysearch May 09, 2010Juan and Hector did an awesome job! Very professional and super personable! Thanks for the hard work. Definitely saw the level of effort they put into the job. (more)
by lloydinTX at Citysearch
on Citysearch May 06, 2010Both Eddie and Victor listen to my concerns; then they cleaned my carpet which meet and exceded my expectations. Thanks guys. (more)
by bwagneraustin at Citysearch
on Citysearch May 06, 2010JP and Juan were great. Awesome job, carpet is five years old and looks brand new again. Thanks A lot. (more)
by ccannella at Citysearch
on Citysearch May 02, 2010Arthur and James did a wonderful job cleaning my living room and my kids room, plus my sectional looks like the day i purchased it. I would like to thank u for doing such a outstanding job and if i ever need my carpet or... (more)
by tclifton10 at Citysearch
on Citysearch Apr 26, 2010Mike and Lupe did an outstanding job cleaning my carpet. It looks like new again. The customer service was also exceptional. They are such nice and friendly guys. Good customer service has been lacking lately during... (more)
by lauzapata at Citysearch
on Citysearch Apr 22, 2010Arthur and James did a wonderful job cleaning my living room and my kids room, plus my sectional looks like the day i purchased it. I would like to thank u for doing such a outstanding job and if i ever need my carpet or... (more)
by dutchboy589 at Citysearch
on Citysearch Apr 21, 2010Juan and his helper, Hector, were great. Juan was respectful, professional, and helpful. Hector did a great job replacing the carpet piece that was stained. Both Juan and Hector are a credit to your company.... (more)
by neldashw at Citysearch
on Citysearch Apr 21, 2010Your technician Rey did an excellent job. He also has a great personality and it was a pleasure doing business with K & M. (more)
by bobbytownes at Citysearch
on Citysearch Mar 28, 2010I was very satisfied with the professionalism and service I received.The pet stain that was in bed room is no longer and was amazed that that it even did come out.My carpet looks brand new again.Nick and Davis did a... (more)
by thomasknight402 at Citysearch
on Citysearch Mar 13, 2010This applies to both Nick and the chief who led the crew at the time...I forgot his name. They did a great job, especially on the kitchen floors. Nick did his stuff, but the chief was especially friendly and explained... (more)
by susanvasquez at Citysearch
on Citysearch Mar 09, 2010I was very pleased with the cleaning of my carpets. They were both very nice and polite. Would recommend this company to anyone who needed their carpets cleaned. Thank you for doing a great job.... (more)
by jnmartinez at Citysearch
on Citysearch Mar 09, 2010The guys were very professional and kind. The carpets are still wet but they look amazing. Thank you (more)
by jstites at Citysearch
on Citysearch Feb 21, 2010I have used K&M for the past 10 years or so and have always been very satisfied. I have tried a couple other carpet cleaning companies in the past but have always gone back with K&M. I just know what I can expect. Thank you.... (more)
by amyschipper at Citysearch
on Citysearch Feb 13, 2010I was so impressed with your services that I referred you to my friend Trinity Sheil, who booked you a few days later and was equally happy! Thanks again! (more)
by aggielizzy2003 at Citysearch
on Citysearch Feb 02, 2010I have used K&M twice. The first time I did the normal steam service and was very satisfied. The second go round I needed them to address a pet pee spot, one of our older dogs had an accident and I needed it GONE! I'm a carpet... (more)
by mkekohler at Citysearch
on Citysearch Jan 30, 2010Since the mid-nineties, when I first started using your rug cleaning service, I've never had anything but exemplary service---and at a price that beats the other competitors' coupons. Your employees are always... (more)
by lynnewebb at Citysearch
on Citysearch Jan 30, 2010Alexis was terrific. He did an amazing job on my travertine kitchen please. It has never looked this good. Thank you! (more)
by mkoh10 at Citysearch
on Citysearch Jan 25, 2010Since the mid-nineties, when I first started using your rug cleaning service, I've never had anything but exemplary service---and at a price that beats the other competitors' coupons. Your employees are always... (more)
by happyaustin10 at Citysearch
on Citysearch Jan 21, 2010Roger and Billy did a great job with cleaning the carpets in my apartment for my move out. I appreciate the work done and will be calling K&M again in the future. (more)
by nchesnuttrn at Citysearch
on Citysearch Jan 19, 2010Guys were very professional and courteous... even put up with my constant chit chat as I followed them around the house!! Will definitely be calling again. (more)
by tombuckley at Citysearch
on Citysearch Jan 17, 2010Charles and Nick were both courteous, professional, and competent. They got right to work, and they finished an entire house in a relatively short amount of time (without sacrificing quality). I appreciated their... (more)
by cheart at Citysearch
on Citysearch Dec 10, 2009I wanted to let Ken and the rest of the staff know how impressed I am with your service and the quality of your team's work. Due to scheduling conflicts I tried another company and won't ever do that again! Finding... (more)
by jeegn at Citysearch
on Citysearch Dec 09, 2009Lupe and Mike were efficient, professional and very nice. I really appreciate the fine job they did. I will be having my carpets cleaned by your company again. Thank you (more)
by dmcgow90 at Citysearch
on Citysearch Dec 06, 2009I am happy that I called you. Both the crew chief, Domingo, and technician, Juan, were great. Their attitude, promptness, efficiency and the cleaning job was so much better than any other that I have previously used.... (more)
by lablovers at Citysearch
on Citysearch Dec 06, 2009Some pretty substantial stains were removed by your company. The company we used last year couldn't get them even faded. We're VERY impressed. (more)
by lauriegirlz at Citysearch
on Citysearch Dec 06, 2009Just wanted to let you know that I was VERY pleased with your guys who came out today! They were prompt, courteous and did a wonderful job. Thanks so much. (more)
blasc09
on Citysearch Dec 01, 2009I wanted to pass along high praise for the crew (Eddie & Victor) who came over to clean my carpets yesterday. They showed up on time, courteous, professional, and pretty excited to do the job. I'm not sure if it will... (more)
tmoonsun09
on Citysearch Nov 30, 2009I call with a mess that needed immediate attention just before the holidays when they were extra busy, and they fit me in, cleaned my messed up carpet, in a friendly and courteous manner and were gone. It was like I waved... (more)
rockyaustin
on Citysearch Nov 24, 2009In this day of complaints, I just wanted to say what a GREAT job your two technicans, Charles and Nick did. We have had three other companies come out and were never able to get a couple of stains out. Your techs were able... (more)
corleyaustin
on Citysearch Nov 22, 2009Every year we have our carpet cleaned and every year we are ALWAYS pleased with the service K&M Steam Cleaning provides us. This year Cody and Saul did an excellent job. They were prompt, polite, and very thorough. I... (more)
dkendall32
on Citysearch Nov 22, 2009Although the crew was later than promised I was extremely satisfied with them. They were very friendly and courteous. They showed a great deal of respect and professionalism. As a contractor myself, I can... (more)
khutchmhickey
on Citysearch Nov 16, 2009Domingo & Johnny were very diligent, focused, thorough, courteous, professional & I've been managing in the apt. industry for 20 years...I deal with a lot of carpet cleaning companies...your technicians are... (more)
jbuhl66
on Citysearch Nov 16, 2009Mingo and Juan were very professional. I also asked for same day service in which K and M were able to deliver on. I would definitely recommend them and use their services again. Its still great to have good old fashion... (more)
jbrewers
on Citysearch Nov 11, 2009Jimi & Jeremiah were on-time, professional, courteous, fast, friendly and honest. My puppy peed on my chair and leather ottoman and they were able to get them cleaned and the smell out. My carpet look new again and my... (more)
rneyens2009
on Citysearch Nov 11, 2009Mingo, James & Steve arrived promptly at my scheduled time, were very courteous & professional. My carpet & upholstery look great! Mingo gave me some advice about what to do next time my dog has an accident on the... (more)
cmartinezz
on Citysearch Oct 26, 2009I found Eddie and Victor to be very professional and polite. They did a great job and my carpets look great. (more)
astevenss
on Citysearch Oct 04, 2009Reynoldo was extremely polite and helpful. He explained all the services you offer and did a fantastic job cleaning my grout and carpets. I would recommend your service to anyone. (more)
jamarakleen
on Citysearch Sep 16, 2009Charles and Nick were Awesome. Very courteous and Professional. They cleaned and repaired my carpet and now it looks brand new. Thank's so much. (more)
jaypaustin
on Citysearch Sep 02, 2009You guys consistently do a good job at a fair price. I appreciate the great service. (more)
aseach99
on Citysearch Aug 16, 2009Very professional and explained everything they were going to do. Gave me realistic expectations when they saw the stain we wanted to get cleaned. Looks great and smells great now. (more)
megbrown
on Citysearch Aug 13, 2009I just want to let you know what a fantastic job Eddie and KC did at my house this morning. Wow?they were extremely professional, and so courteous. I wasn?t as prepared as I should have been, but they were so patient and... (more)
NanH11
on Citysearch Aug 06, 2009Jeremiah and his assistant Juan were very polite and courteous and gave a very good impression of your company. Plus they cleaned my carpet really well! (more)
kimthrower
on Citysearch Aug 05, 2009Had to write and let you know how much I appreciated Rey & Juan this morning, not only do my carpets look amazing which makes me so so happy, but just working with Rey & Juan was a complete pleasure. Both were... (more)
skinmama
on Citysearch Jul 24, 2009I have been wasting too much energy cleaning my carpets myself. I wish I would of called sooner. The price was less than quoted! Excellent Service! Trustworthy! Timely! Excellent Results! Need I say more?... (more)
ranpay
on Citysearch Jul 21, 2009I had a family remember refer your company to me. After the service and seeing the job so well done, I immediately referred K&M to my co-worker.Thanks so much! (more)
milesnmiles
on Citysearch Jul 19, 2009Hi, there. The technician\s name was "Jimmie" with helper Nick. Thanks guys! They were courteous, professional, and really cared about doing a good job. I certainly appreciate it. Great work.... (more)
mchavezz
on Citysearch Jul 19, 2009Crew chief, Mike, was very knowledgeable and courteous. Technician, Victor was very professional and helpful. I am very happy with the work performed. (more)
erinbgal
on Citysearch Jul 19, 2009JP and Victor worked incredibly hard on my carpet and recliners. Our carpets had not been cleaned in 4 years, since each year we said we would replace them. I have a small house, two children, an elderly dog, a rabbit,... (more)
sharebear99
on Citysearch Jul 19, 2009The very best in Austin!! Great service, caring and without a doubt the most courteous crew I have ever had the pleasure of seeing in any business. This is the only service that I will ever use again.... (more)
dgillispie89
on Citysearch Jul 12, 2009I am so impressed with the service I received from Cody and Rey! They were so kind, helpful, and competent. The results I received were amazing- I thought I needed to replace my carpet it was so dirty, but now they look... (more)
neil88
on Citysearch Jul 07, 2009Jimi and Will did my carpets today. They did an exceptional job, and were on time, prompt, and courteous. I just wanted to say thank you for such a nice service. I'll be sure to call again.... (more)
booksinaus
on Citysearch Jul 07, 2009Found your company by looking online. The crew were prompt and very hard-working and did the best job I\'ve ever had in carpet cleaning. My tile floors had never been cleaned professionally and look fabulous! Jimi... (more)
steph09
on Citysearch Jul 07, 2009I just wanted someone to know that I am so impressed with the office- I called in to ask questions and the person on te other end of the phone (Melanie)was so helpfull- She took the extra time to go over every detail with... (more)
happyguy74
on Citysearch Jun 28, 2009The last company we used just tipped up the furniture and then filled the whole house with steam and made me dread getting the carpet cleaned. This carpet cleaning was such a pleasure, they were professional, careful... (more)
tnn99
on Citysearch Jun 28, 2009Charles and James did a wonderful job on our carpet, were very friendly, and gave me some good tips. I will definitely use your company again. (more)
SMN442
on Citysearch Jun 27, 2009The professional crew from K&M was prompt for the appointment (Minor carpet repairs and cleaning). The rates were very reasonable, better than most companies that I have used in the past and the job was done right the... (more)
pdowns09
on Citysearch Jun 23, 2009Our crew chief was Charles (his name wasn\'t on your list in the survey.) They were prompt, courteous and explained everything really well. They got our carpets nice and clean and moved all the furniture for us. Great... (more)
yothomas
on Citysearch Jun 23, 2009Charles and James were both very professional and helpful today. I appreciate their service. (more)
ksmith09
on Citysearch May 25, 2009Bravo Ken! The absolute best customer service I have had in years...for any service. The first phone call revealed I was working with a professional, polite and knowledgeable staff. My questions, concerns and... (more)
rebeccasel
on Citysearch May 10, 2009JP and Mario recently cleaned the tile & grout on our kitchen floor. They were prompt, professional, courteous, knowledgeable and honest. They were patient with all my questions and very polite and understanding... (more)
mpainter09
on Citysearch Apr 30, 2009I wanted to let you know that I went home after lunch today and was blown away by the difference having our couches and area rug made! We have been in our home for about five years, and we purchased the furniture about the... (more)
kristinkribling
on Citysearch Apr 26, 2009YouÂre guys did such a great job! I will highly recommend your company to anyone who asks, in fact a woman who was in my house for another appointment was so impressed with the outcome, she grabbed a business card for... (more)
mom225588
on Citysearch Apr 21, 2009I called K & M for the first time in April- I called in to get pricing and information about the tile and carpet cleaning and was just going to get pricing- I had called a few other companys before calling K & M and I was so... (more)
NoBadServiceATX
on Citysearch Apr 02, 2009I had to have someone else come in and finish the job after K&M left. Half of the tile in the room was cleaned perfectly, but, because the job was done hastily, the other half was still dirty and they didn't even notice!... (more)
ChiaPLiu
on Citysearch Mar 30, 2009I wanted to let you know the guys did a great job, thank you for the prompt and courteous work! If we need carpet cleaned in our new home in the future we'll be sure to contact you again.... (more)
abeard123
on Citysearch Mar 24, 2009The technicians were prompt, friendly, professional and quick. My three-year old asked a lot of questions, and they patiently answered each one to his satisfaction. They asked if I wanted to add protectant, but... (more)
christophermaggot
on Citysearch Mar 22, 2009They were so quick and did such a great job I only wish I would have had them clean more of the house. (more)
dlopez2
on Citysearch Mar 07, 2009Michael was extremely meticulous and thorough. I have already recommended your services to a friend and will most definitely hire your company again. (more)
air10143
on Citysearch Mar 02, 2009I read about K&M before scheduling service and they lived up to every positive attribute, and then some. I had to reschedule with Ken twice, and he was SO NICE and accommodating. Normally with services similar to... (more)
vwegricht
on Citysearch Feb 23, 2009Mark and Eddie were extremely curtious and helpful. I will definitely require these two guys to come back for my next cleaning. Great job! (more)
mattandlori
on Citysearch Feb 23, 2009Rey and Dill were great. Rey was very reasonable in determining how much to charge for our smaller rooms. He set my expectations before they began work; he and Dill did the job quickly but thoroughly; and the results... (more)
jphilly
on Citysearch Feb 23, 2009Just wanted to say how great Mark and Eddy were this morning, very courteous, professional and efficient. Looks like your team enjoy what they do, they know their service well and explained other options that I might... (more)
applegirls
on Citysearch Feb 23, 2009My living room and bonus room were flooded from an overflow. Joshua was very prompt and curteous. He made me feel totally comfortable with what he was doing and he went out of his way to make sure everything was done... (more)
gamble28
on Citysearch Feb 04, 2009I just had my carpet cleaned today and am so impressed with K&M. My experience started out great with friendly customer service over the phone with Joe Dan. I called on Wednesday and he got me set up for cleaning on... (more)
tmerrill
on Citysearch Feb 01, 2009Cody and Carlos were adorable. Great workers, immediately went to their work and did a great job! (more)
lharding09
on Citysearch Jan 15, 2009The names on my receipt did not appear in your lists above. The Crew chief appears to be M Kee and Tech is Saul. They just left and I really wanted to express my satisfaction with every part of the process. They were... (more)
rgormanz
on Citysearch Jan 15, 2009I was very impressed by both Rey & Cody. They were very professional and did an excellent job of moving the furniture and cleaning the carpet. (more)
jstoneaustin
on Citysearch Jan 15, 2009Michael and Saul were very cordial and professional and did a great job as was expected from your continuing excellently managed company! I will continue to be a repeat customer and your magnetic sign will stay on my... (more)
anitakgirl
on Citysearch Jan 15, 2009The crew chief we had was Mike Wright and his helper was Saul Castillo. They were both professional, courteous and did a fantastic job! Very good asset to your company (more)