Jerry's Auto Repair
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Business Information
Automobile Repairing & Service, Transmissions-automobile, Automobile Radiator Repairing, Mufflers & Exhaust Systems-engine, Automobile Electric ServiceMasterCard
Customer Reviews (42 reviews)
Guest G.
on Judys Book Feb 11, 2011Excellent service job Appreciate offer of free courtesy car on discounted work. (more)
Guest G.
on Judys Book Feb 01, 2011My husband said this is the first time we've taken out cars and they havent found anythiong "extra" wrong! I like the way Jerrys does buisness theyre honest. Thanks! (more)
Guest G.
on Judys Book Dec 03, 2010I forgot about my appointment and the guys were very understanding. They made it easy to reschedule. (more)
Guest G.
on Judys Book Dec 01, 2010I trust Jerry's Auto Repair to do what needs to be done and not do what does not need done. And, I trust them to do it right. They are always very courteous. They offer a service where you can drop your car off and they will... (more)
Guest G.
on Judys Book Nov 17, 2010Jerry's was awesome! I have been to other mechanics and Jerry is the first to fix the problem!! (more)
Guest G.
on Judys Book Nov 15, 2010My timing belt went out while I was driving down the street and I called around and was quoted anywhere from $1500 to $2500. I thought that I more than my car was worth so I was getting ready to junk it. I decided to give... (more)
Guest G.
on Judys Book Nov 12, 2010These guys know what they're doing, keep you informed (in terms you can understand!), have honest prices, and outstanding customer service. If you're looking for a shop that wont try to talk you into spending an arm... (more)
Guest G.
on Judys Book Nov 08, 2010I was very happy with the service and will definitely recommend Jerry's (more)
Guest G.
on Judys Book Nov 03, 2010In order to assure they have achieved 100% customer satisfaction, Jerry's promises to be honest and to "do only the work necessary". My car went through two types of services: a routine service that makes sure my care... (more)
Guest G.
on Judys Book Nov 01, 2010Many people for the most part prefer to have the job done as quickly as possible and Jerry's promises the "same day service". I brought my car into Jerry's on Monday, July 12, 2010 at 10:00am. After checking my car in, a... (more)
Guest G.
on Judys Book Oct 27, 2010Excellent. The personnel's willingness to be honest about the urgency (or lack of it) of certain (expensive) maintenance suggestions. (more)
Guest G.
on Judys Book Oct 13, 2010First time. Outstanding, clean, very knowledgeable. Thanks! (more)
Guest G.
on Judys Book Oct 07, 2010We had a very good experience with Jerry's Auto. After dropping our daughter off at WSU-she heard a noise coming from one of the rear wheels. Jerry's inspected the car and found it was only accumulated dust in and... (more)
Guest G.
on Judys Book Oct 05, 2010Excellent service job -> Appreciate offer of free courtesy car on discounted work. (more)
Guest G.
on Judys Book Sep 30, 2010Jerry is a real nice guy! He is honest, kind and i trust him. (more)
Guest G.
on Judys Book Sep 29, 2010Jerry's Auto Repair is the best repair shop ever! Jerry does an extremely thorough job and has very fair prices. I've been going to Jerry's for years and I am always pleased with the results. A good, honest mechanic is a... (more)
Guest G.
on Judys Book Sep 27, 2010We just wanted to pass along our thanks to the wonderful people at Jerry's Auto in Pullman for helping us last Friday (August 1st). While driving to Pullman from Tacoma over Snoqualmie Pass, a vehicle in front of us... (more)
Guest G.
on Judys Book Mar 22, 2010We Love Jerrys -The assesments are accurate, not too much not too little just right! Friendly folks and the vacuum job is a lifesaver for busy parents! -C. (more)
Guest G.
on Judys Book Mar 18, 2010Thanks for parking so I didnt have to walk so far. Thanks to Andrew who knew I cant stand to be hot + had a/c on when he picked me up. -Susan S. (more)
Guest G.
on Judys Book Mar 16, 2010My husband said this is the first time we've taken out cars and they havent found anythiong "extra" wrong! I like the way Jerrys does buisness theyre honest. Thanks! -K (more)
Guest G.
on Judys Book Mar 11, 2010Wonderful customer service-loved how they even vacuumed my car! -Brittany D. (more)
Guest G.
on Judys Book Mar 10, 2010Thank you for vacuuming-a nice welcome. The courtesy driver was thoughtful as well. Thank you, K. (more)
Guest G.
on Judys Book Mar 02, 2010I appreciate the helpful, positive attitude of all of your employees. - Linda R. (more)
Guest G.
on Judys Book Feb 26, 2010Awesome Service! I've never been happier with a repair service before. - Emily B. (more)
Guest G.
on Judys Book Feb 24, 2010Jerry's is the best. I've been going to Jerry's for years. I will keep going to Jerry's. Great Service!!! - Cathy E. (more)
Guest G.
on Judys Book Feb 23, 2010Jerry's Auto Repair Service is the Best auto repair facility I have used in the Pacific Northwest. - Victor W. (more)
Guest G.
on Judys Book Feb 22, 2010Thanks for getting the repairs done so quickly! - Scott P. (more)
Guest G.
on Judys Book Feb 19, 2010Thank you for the Introductory complimentary oil change! - Sue B. (more)
Guest G.
on Judys Book Feb 12, 2010I appreciated the "recommended repairs" in addition to the oil change. Thank you. - Chris O. (more)
Guest G.
on Judys Book Feb 09, 2010Great place to go for repair/ maintenance! Will refer friends/ family! - Daniel J. (more)
Guest G.
on Judys Book Feb 08, 2010Very courteous and Professional. I appreciate it. - Clark N. (more)
Jerry G.
on Judys Book Aug 18, 2009Sorry that your estimate was a lot higher than what you would have liked. To be honest with you, even though I've been in the auto repair business for over 30 years I'm STILL suprised at how expensive some repair... (more)
Jerry G.
on Judys Book Aug 17, 2009We have apologized to Virginia about this and are sorry for the problem. This situation occurred because a new employee (first day on the job) misread a brake meauring device and as a result made a recommendation for... (more)
Guest G.
on Judys Book Jun 30, 2009They really gave an insanely high estimate for car parts. I could easily find all of the parts needed for under $200. I was given a quote of over $1400. Make sure you get a second opinion if their estimate seems too high.... (more)
Jerry G.
on Judys Book Aug 06, 2008Jerry's Auto Repair is a winner of the Better Business Bureau's 2008 Torch Award for Marketplace Ethics. Jerry's competed with other small businesses in Eastern Washington, Idaho, and Montana for the award. Only... (more)
Citysearch User
on Citysearch Aug 04, 2008We just wanted to pass along our thanks to the wonderful people at Jerry's Auto in Pullman for helping us last Friday (August 1st). While dr... (more)
virginia f.
on Judys Book Jul 10, 2008The staff there seemed nice and courteous, but I was given a dishonest estimate of work that I would need to have done. I paid to have my brakes inspected and was told that I needed to have my rear brakes attended to... (more)
Jerry G.
on Judys Book Jul 17, 2006Hey everybody, thanks for the opportunity to set the record straight and brag a little about Jerry's Auto Repair in Pullman, WA. We have: ASE certified master technicians, all the latest hi-tech equipment, a... (more)
Ryan J.
on Judys Book Sep 23, 2005Jerry's Auto Repair is staffed by some very nice people, and their location is very nice and professional. However, my personal experience with their work left me somewhat unsatisfied.Note: I recently modified... (more)