Aloha Garbage Co Inc
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Business Information
Garbage Collection, Trucking-heavy HaulingWaste Management
Customer Reviews (47 reviews)
brutus0928
on Citysearch May 20, 2010I recently found myself in need of a drop box after a plumbing mishap caused flooding in my basement. I assumed I would have to wait at least several days in order to secure one but was amazed when I placed a call to my... (more)
hawns14
on Citysearch May 16, 2010I was able to get a hold of a very nice lady who accepted my payment by phone and I am very grateful for her professional and kind behavior. Thank you very much. (more)
haspade
on Citysearch May 16, 2010I just wanted to thank you for picking up my garbage even though I was a few minutes late! Thanks again :) (more)
Kittsteve82
on Citysearch Sep 11, 2009I just signed up for autopayment today with aloha garbage! They will take out my payment from my checking account! This is great! (more)
dottywill78
on Citysearch Sep 09, 2009Aloha Garbage has been very accommodating. We recently rented a drop box to clean out our shop. We followed their guidelines and received no extra charges. People who have experience problems with this company... (more)
dmbellamy
on Citysearch May 17, 2009Just a suggustion. April through October there should be 3 yard debris pick ups. Like the first Monday of month for paper and the other 3 for yard debris. You need to meet the needs of your customers. Thanks and please... (more)
xinnek
on Citysearch Feb 24, 2009Beware of this business. They will over charge you, double charge you and have business manners reminiscent of Tony Saprano. Someone should really check then out. When we moved from our old house 5 years ago, they... (more)
nanananananananabatman
on Citysearch Feb 14, 2009Where are the people that fix social problems like this? Not on here. For every person that takes the time (and knows how) to put a negative review for Aloha Garbage online, there must be a thousand others that also... (more)
irresponsible
on Citysearch Jan 25, 2009I have been in the customer service field for many years and am appalled at how this company has been allowed to operate for as long as it has without legal action taken against them!! I'm not talking about the... (more)
robotics
on Citysearch Jan 14, 2009I hate Aloha Garbage from the first week that they have to pick up my garbage. They didn't pick up everything and they have missed weeks of my pick up and when you call customer service they are so mean and rude. The last... (more)
Citysearch User
on Citysearch Jan 07, 2009I recently had damage done to my vehicle from a collector hitting it in the ice and snow. They were moving the can and broke my tail light. ... (more)
gggjjjggg
on Citysearch Jan 04, 2009I have lived in Aloha for 23 years and recently bought a new house 1 mile from the old one in Aloha and now have Aloha trash service. What a huge change from the other hualer. If I was new to recycling after speaking with... (more)
salley2
on Citysearch Jan 04, 2009WE HAVE HAD SEVERAL GARBAGE COMPANIES AND HAVE BEEN WITH ALOHA GARBAGE FOR A FEW YEARS. THEY ARE TERRIFIC. THE HAVE HELPED US THROUGH TOUGH TIMES. EVERYONE I HAVE EVER DEALT WITH HAS BEEN VERY NICE, WE LOVE OUR RECYCLE... (more)
creceljo
on Citysearch Nov 03, 2008Staff is unfriendly and sometimes difficult to deal with. I have been a customer with Aloha Garbage since 2003 and have had several difficulties with making changes to my service and billing in general. My... (more)
llawson3967
on Citysearch Oct 30, 2008Complaint phone numbers: In an effort to resolve my own complaints against Aloha Garbage, I have located 2 phone numbers. If you live within Beaverton City limits, you call: 503-526-2665. If you live in Washington... (more)
jacengp
on Citysearch Sep 30, 2008Sometimes the Aloha Garbage drivers just decide not to pick up the trash - even though it's put it out the night before, facing the street, the correct distance away from other cans and mailboxes, etc. etc. This has... (more)
PortlandDale
on Citysearch Sep 25, 2008I've been a customer of Aloha Garbage since December 2007, and my experience has been completely positive. Recently I had a lot of garbage due to a remodel. They worked with me to determine if a skid was needed, or if... (more)
Citysearch User
on Citysearch Aug 21, 2008Aloha Garbage picks up my trash, yard waste and recyclables and I have never had a problem with them. They are courteous and helpful on the ... (more)
TheOnlineGirl
on Citysearch Jul 12, 2008My only complain is that they don't have Online Service..now a days doing payments online makes everything so, much easier, and faster. Also is easier to keep track of your bills, w/out losing your envelopes/stamps... (more)
antimonopoly
on Citysearch Jun 30, 2008I can not believe this service. The worst customer service ever, next to Verizon. I ordered service to my new location, and instead of receiving the size of container that I ordered, they gave me a smaller, older can... (more)
pinkduck
on Citysearch May 30, 2008This is my first complaint here-I called Aloha Gargabe because I had not received my bill. When I called I was asked to hold. After being on hold for five minutes I hung up. Called back and said I was left on hold for five... (more)
ashleyjay
on Citysearch Apr 27, 2008i have not had a bad experience with them, it is inconvenient that there is no online bill pay therefore i do pay my bill late, but the staff is always friendly when i call to say i will get it in the mail, oh hun, i will note... (more)
jjmcghee
on Citysearch Apr 16, 2008Aloha Garbage Co. is the most unprofessional, uncoperative, unamiable company I have ever encountered. I absoultely despise doing business with them at all, but under the circumstances I have to. They are the only... (more)
ablueeyedgirl
on Citysearch Apr 01, 2008After over 20 years of service, I just need to comment. The only reason I even rated them a one star is that the drivers that work for them usually are wonderful. However, that is where the customer service stops. I... (more)
loviz
on Citysearch Mar 16, 2008If someone else blocks my garbage I am out of luck for the week. There must be a way to deal with this kind of situation. (more)
Gibbles
on Citysearch Feb 24, 2008Customer service is just NOT what it should be. ... Think they believe you MUST have their service so they can treat you anyway they like. Crazy! Our Problems:: Whenever they miss your can the standard response is that... (more)
mayorofaloha
on Citysearch Jan 24, 2008The service from Aloha garbage is just as the name implies, I know there are a lot of people who might say stop complaining but they may not have had the problems we have. Aloha garbage has missed pick ups since the day I... (more)
memphite
on Citysearch Jan 03, 2008I am paying for a service that is the worst in my life I have ever seen. First it was yard waste was not being picked up. After 3 phone calls, it was picked up this last time they came around. Now it's the regular trash. I get... (more)
literarychick10
on Citysearch Dec 12, 2007I agree with many other people that a website or phone payments would be convenient but bank bill pay does work just as well. I've only had my garbage missed 1x in 3 yrs and when I called, Aloha garbage came back and... (more)
marijade
on Citysearch Aug 30, 2007The garbage truck picked up a bin in my neigbor's house and then pulled the basketball hoop that was in the sidewalk in front of our house.. The truck ripped the net, and dragged the hoop into the street. I called the... (more)
alexisredman
on Citysearch Aug 11, 2007good customer service when you walk in,drivers dont always pick up all the trash,kinda expenses,but over all good (more)
lil4brats
on Citysearch Aug 07, 2007If you ever want to hear those FAVORITE 4 LETTER WORDS then Aloha Garbage is the company for you! I was in making a payment on my account and there was a lady yelling and cursing when she was on the phone. I heard someone say... (more)
geejay
on Citysearch Aug 06, 2007I always receive great service from Aloha Garbage staff. Have been with them since 1973 with no issues. I don't understand why everyone is having problems with the automatic payments. I have bill pay with my credit... (more)
cathybuhler
on Citysearch Jul 30, 2007I believe that what folks are talking about, is that you can not pay online at the company site. Even worse is that their PO box is located at Bales Thriftway. There you can not drop your payment off in a box like most of the... (more)
cmoorecole
on Citysearch Jun 05, 2007Seems like several people have similar complaints. I haven't had any of these experiences with the garbage company, except that they didn't pick up yesterday. They did tolerate late payments for nearly a year and... (more)
maiden1960
on Citysearch May 28, 2007Their service is garbage. They are not reliable and whenever they get new drivers (which seems like every few months) our whole street misses out. Repeated phone calls every week do nothing to fix the problem. Their... (more)
kphillips12
on Citysearch Apr 24, 2007The customer service is horrible. If they mistakenly charge you an extra bag fee I wouldn?t even bother trying to get your money back. Three weeks in a row now my garbage can is half full after they pick up. Apparently... (more)
markowen
on Citysearch Apr 17, 2007Besides having horrible customer service, outdated equipment, no online/phone/other bill pay options besides checks, they have shady business practices. I sent them a check meant for my HOA last month and I sent... (more)
bodell22
on Citysearch Apr 04, 20074/5/07 Called them when I received a $4.08 charge for will-call that I never requested. The next month they billed for $9.08 X six months plus the $4.08 saying that I had one of their cans even though I share one with my... (more)
misskrysss
on Citysearch Feb 17, 2007i agree with the whole payment thing. they could AT LEAST accept payments by phone, it is so inconvenient. all of my other utility companies allow phone, online, in person and mailed payments! Also, our usual pick up... (more)
orenco38
on Citysearch Feb 08, 2007Aloha Garbage is horrible. They regularly forget to pick up my trash (at least once a month). They pick up my recycling about every other week. When I call them and ask if I was missed, they have no way of telling and I... (more)
justme57
on Citysearch Jan 03, 2007If people took the time to read their garbage brochure and followed it there would be no problem. I am thankful that someone even comes to pick up the garbage. My experience has been average. Nothing to complain about.... (more)
cdt24
on Citysearch Jan 03, 2007Antiquated billing service, poor pickup service, horrible customer service. Unfortunately, it seems we're stuck with them. Rather than leave a note explaining any problems with the way garbage and recyclables... (more)
bosley007
on Citysearch Oct 10, 2006Very unorganized. Bad pick up service as well as customer service. they do not follow through to fix mistakes. They blame problems on the customers. (more)
sandysanderson
on Citysearch Sep 10, 2006A garbage company should Have paperless bill pay of some sort. This company requires you to mail or bring in your payment. There is no web pay or credit card by phone. This company needs to get it. It makes paying the... (more)
usdyote
on Citysearch May 07, 2006Regularly had problems w/pickups only to be informed that the company didn't believe we were putting our can out on time. Once or twice perhaps but 3 or 4 times? (more)
Citysearch User
on Citysearch Nov 13, 2005We've had Aloha Garbage pick up our trash & recycleables for the past year. They are consistent, and have not missed a pickup yet. They prov... (more)