Homepointe Property Mgmt
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Business Information
Real Estate ManagementProperty Management
| MONDAY | : | 9:00AM | - | 5:00PM |
| TUESDAY | : | 9:00AM | - | 5:00PM |
| WEDNESDAY | : | 9:00AM | - | 5:00PM |
| THURSDAY | : | 9:00AM | - | 5:00PM |
| FRIDAY | : | 9:00AM | - | 5:00PM |
| SATURDAY | : | CLOS | - | |
| SUNDAY | : | CLOS | - |
Customer Reviews (102 reviews)
Guest G.
on Judys Book Aug 05, 2011My experience with homepointe has been very good. I originally worked with Alex, Who was very helpful going through the rental process, The process itself was quick and easy. I Must admit i was a bit frustrated with... (more)
Guest G.
on Judys Book Aug 02, 2011Homepointe really came through for me given the negative situation that my family was in. They helped me get through a very uncertain and anxiety-ridden time in my life. Their website is very easy to use and... (more)
Guest G.
on Judys Book Jul 20, 2011First of all let me thank you for a smooth and professional handling of our property by you and Homepointe including RAM property services so far, we are satisfied. 10 on a scale of 10 : ) and we will defiantly recommend... (more)
Guest G.
on Judys Book Jul 19, 2011This is the worst I have dealt with. They do not respond to emails or return phone calls...the property manager avoids communications, I was told by the office manager that I needed to pay the credit check fee ($60.00)... (more)
Guest G.
on Judys Book Jun 16, 2011Im writing to commend the work of Cheryl Colburn. She is an Outstanding Property manager, who goes the extra mile for her clients. Cheryl replies immediately to my emails, follows through on requests, and takes... (more)
Guest G.
on Judys Book Jun 14, 2011Thank you once again for fixing my pipe problems, You guys are doing a great job, Again Thank You (more)
Guest G.
on Judys Book Jun 10, 2011Homepointe Has responded to all of our needs in a timely fashion, James you have been great to us as well, and Yes we would defiantly refer your company (more)
Guest G.
on Judys Book Jun 08, 2011Once again we wish to thank Homepointe for all they have done for us. We will recommend their services to our friends and neighbors anytime. (more)
Guest G.
on Judys Book May 27, 2011The property was left in less than perfect shape and Mike was able to find people at reasonable rates to get it cleaned up, fixed up and rented with what appears to be good tenants. I think it took about a month to fill.... (more)
Guest G.
on Judys Book May 13, 2011Hi Janelle, I Just wanted to thank you and your associates for your great service. I Had tried two other rental companies before i came across your organization. Everyone i have dealt with has been VERY professional,... (more)
Guest G.
on Judys Book May 06, 2011I'd Like to take this opportunity to commend your electrician. His visit was professional and courteous. They were able to fix the issues on hand and provided a great customer service experiance... (more)
Guest G.
on Judys Book Apr 27, 2011I just referred someone to you that has a duplex in the pocket area. Hope they contact you. (more)
Guest G.
on Judys Book Apr 26, 2011He placed someone within 3 weeks. The tenants thus far have been great and I have not had any complaints from neighbors, etc. of the condo. (more)
Guest G.
on Judys Book Apr 25, 2011Homepointe has a very informative and functional website, Shawn is professional and prompt in communicating, rental was advertised well, tenants were found very quickly and the rent exceeded expectation. Given... (more)
Joseph S.
on Judys Book Apr 19, 2011Wow. Where to start... if there was a way to do negative starts I can promise you that's what their average rating would be.I'm baffled how a company like this can stay in business these days. They have hands down the... (more)
Guest G.
on Judys Book Mar 23, 2011I own a home in Roseville and brought Mike to handle the property. they did a wonderful job. the house was advertised right away, and I believe it was rented with a month. they are very careful whom they put in there. my... (more)
Guest G.
on Judys Book Mar 22, 2011I want to convey to you that we are EXTREMELY Happy here. The home is a great size so were not constantly tripping over each other. A frequent problem when both people are home a lot, the house itself is beautiful inside,... (more)
Guest G.
on Judys Book Mar 08, 2011I Just wanted to thank you for the quick response to fix the latch on my gate that was kicked in. I have been most impressed with the maintenance team whenever ive had an issue with the house. I very much appreciate it, You... (more)
Guest G.
on Judys Book Mar 02, 2011I have never had an issue with Mike in regards to communication. From my experience he is on point when it comes to issues/needs of our property. Our whole goal in hiring a property manager was that we do not have to deal... (more)
Guest G.
on Judys Book Feb 10, 2011We wish we would have found Matt sooner. We were having a hard time being 2 1/2 hours away. He jumped right in and started immediately and has been working hard to fix problems we have had for years. When we haven't... (more)
Guest G.
on Judys Book Feb 09, 2011Andy your services have been great, the repairs at our place have been taken care of and I would rate at a 9 out of 10 . I would recommend you guys to other renters because of your 24-hour maintenance line that has helped... (more)
Guest G.
on Judys Book Feb 07, 2011Yes I am satisfied with the service I have received. Mike is very professional on top of communications as it pertains to tenants, repairs, or any other misc item that might pop up.... (more)
Guest G.
on Judys Book Feb 07, 2011We would like to take this moment to express our appreciation. Your company has been a great benefit to us. We have been fortunate to have a property management company that has looked out for our best interest.... (more)
Guest G.
on Judys Book Feb 03, 2011You guys don't waste time and I actually believe you do all it takes to rent properties. It shows in how fast you rented my rental home last time.I think it took less than a month if I remember right. And when there was... (more)
Guest G.
on Judys Book Jan 31, 2011Thank you so much for your time. You guys are always very good at responding promptly to tennant needs. (more)
Guest G.
on Judys Book Jan 27, 2011I am happy with the e-mail updates and keeping me posted on items that need to be addressed. (more)
Guest G.
on Judys Book Jan 26, 2011I wanted to say that I really appreciate the fast response about the garage door. The garage door was fixed by 10am, and the cars were freed! Thank you for doing a great job. (more)
Guest G.
on Judys Book Jan 20, 2011Your maintenance guys did a great job! They were friendly,fast and skilled. They also took care with protecting our belongings while the work was performed. Thanks again (more)
Guest G.
on Judys Book Jan 14, 2011Quick response time. Would prefer specific times for home maintenance appointments rather than a window of time. (more)
Guest G.
on Judys Book Jan 11, 2011Great! I have to say you are a dynamic property manager. Thank you for your good work ! (more)
Guest G.
on Judys Book Jan 05, 2011Homepointes services were always top notch and i never had any doubts about the cost of repairs. I have recommended Homepointe to others and I would certainly use Homepointe in the future.... (more)
Guest G.
on Judys Book Jan 03, 2011Your services as my management company have been greatly appreciated. As I have been working out of town for the last couple of years it was always a big relieve when various problems had arisen on my rental property... (more)
Guest G.
on Judys Book Dec 30, 2010You really have done a good job; I appreciate your efforts :) In fact, I have friends who are thinking about using property management> I will definitely suggest they call you. (more)
Guest G.
on Judys Book Dec 15, 2010Homepointe has held my hand through some tough times as a landlord. Their entire staff is responsive and I believe the company has integrity. (more)
Guest G.
on Judys Book Dec 14, 2010I have been working closely with a gentleman by the name of Andy Pokorny in regards to becoming a future tenant. I just wanted to take a moment, and say a few things about him. First of all, I work in an industry based on... (more)
Guest G.
on Judys Book Dec 09, 2010James has been a very responsive, competent agent in handling my lease/property with Homepointe. He has gone above and beyond his duty in accommodating my schedule and specific requests. I would recommend... (more)
Guest G.
on Judys Book Dec 07, 2010Hi, we have had Homepointe manage our properties for many years. All of the agents have been great and accessible whenever we needed them. The tenant issues that arise was always handled professionally.... (more)
Guest G.
on Judys Book Dec 02, 2010Homepointe has always been able to rent out our properties without much intervention from the owners. (more)
Guest G.
on Judys Book Nov 24, 2010Experience so far has been an enjoyable one. Mike is great at proactively communicating any needs/requests and is sympathetic to any issue with the homeowner. Really makes you feel like you are being taken care of.... (more)
Guest G.
on Judys Book Nov 22, 2010We would like to send our sincere Thanks to the contractor who came out to complete this job. Alex was extremely professional, very concerned about making sure the job was done to our satisfaction and was very polite.... (more)
Guest G.
on Judys Book Nov 18, 2010Thank you for handling all the details of getting my property ready for lease and leased up. My plan is to buy several more properties this year and I anticipate having you HomePointe manage them for me. I have also been... (more)
Guest G.
on Judys Book Nov 09, 2010Alex was extremely professional, very concerned about making sure the job was done to our satisfaction and was very polite. He did a very good job and the end result looks wonderful.... (more)
Guest G.
on Judys Book Nov 05, 2010We would like to send our sincere thanks to the contractor who came out to complete this job. (more)
Guest G.
on Judys Book Oct 18, 2010James has made us feel very comfortable and confident in working with Homepointe. (more)
Guest G.
on Judys Book Oct 13, 2010Upon being selected to rent the property, James was very accommodating to getting the lease signed and walked us through the lease so we fully understood all of the terms and conditions.... (more)
Guest G.
on Judys Book Oct 12, 2010Shawn is an outstanding representation of your company and associated values. (more)
Guest G.
on Judys Book Oct 08, 2010I've been a homeowner for quite some time and Shawn was so helpful in assisting me w/navigating becoming a renter. (more)
Guest G.
on Judys Book Oct 05, 2010My prop.mgr. is Shawn Collins and she was very awesome to work with. (more)
Guest G.
on Judys Book Sep 24, 2010Everyone so very helpful here from the receptionist to your property mgr. (more)
Guest G.
on Judys Book Sep 23, 2010Jason Pickens has been very professional and extremely responsive in our one year of using HomePointe to manage our rental property. We had fears of living 500 miles from our rental home but Jason has handled... (more)
Guest G.
on Judys Book Sep 22, 2010You really have done a good job; I appreciate your efforts. :) In fact, I have friends that are thinking about using property management. I will definitely suggest they call you. (more)
Guest G.
on Judys Book Sep 21, 2010Homepointe has held my hand through some rough times as a landlord. Their entire staff is responsive and I believe the company has integrity. (more)
Guest G.
on Judys Book Sep 10, 2010Working with Homepointe has been a great and has been conflict free. Working with James Safonov has also been great and very informative with passing on information about the property. He has also been very quick... (more)
Guest G.
on Judys Book Sep 07, 2010I have rented twice from Home Pointe and have had a good experience. They have a large selection of homes to pick from. (more)
Guest G.
on Judys Book Sep 03, 2010My experience with Homepoint over the past 2 months has been outstanding. All of the Hommepointe personnel who I have worked with have been extremely attentive and responsive. My wife and I were interested in a... (more)
Guest G.
on Judys Book Sep 02, 2010Experience so far has been an enjoyable one. Mike is great proactively communicating any needs/requests and is sympathetic to any issues with the homeowner. Really makes you feel like you are being taken care of.... (more)
Guest G.
on Judys Book Aug 20, 2010I have been working closely with a gentleman by the name of Andy Pokorny in regards to becoming a future tenant. I just wanted to take a moment, and say a few things about him. First of all, I work in a similiar line of work... (more)
xMishx
on Citysearch May 12, 2010As a home owner: treated me unrespectively when they are taking about 8-10% of my rent as a management company. Secondly, lower my rent without my consent and without even notifying me about the change. Their... (more)
HomePointeHater
on Citysearch May 02, 2010They don't deserve any star ratings at all! The worst people I have ever dealt with in my entire life! I don't think they will be around much longer. I plan on suing them and will dig as much dirt as I can on these idiots!... (more)
justamomat30
on Citysearch Apr 12, 2010I wish I would have read the reviews before I rented from this "company", I moved in this house in October, the house went on the short sale market in January. In March, we had a pipe break which flooded our house, we had to... (more)
kimowen555
on Citysearch Mar 30, 2010THIS COMPANY SHOULD NOT BE IN BUSINESS. I FEEL FOR ALL THE OWNERS OUT THERE WHO USE HOMEPOINTE. THE EMPLOYEES OF THIS COMPANY SHOULD ALL BE FIRED. I WENT TO HOMEPOINTE BECAUSE I DONT HAVE THE BEST CREDIT AND THEY HAVE... (more)
mya a
on Citysearch Mar 15, 2010I found a house and noticed it was not on the showing schedule so I called the property manager extension and left a voicemail asking when I can see it. No reply. Two days later I called back and left another voicemail (i... (more)
aedmonds63
on Citysearch Jan 24, 2010Bad customer service, unprofessional, unreliable, unresponsive. We own a property in Sacramento and decided to go with Homepointe to manage it, since our main residence is a few hours away. Used them for a couple... (more)
Pleased With Hompointe
on Citysearch Jan 04, 2010I recently ended a three year rental term with Janelle Nord of the Orangevale Hompointe office. My wife & I experienced a much different experience than what most list in these reviews. We occupied a 3 bedroom 2000+... (more)
kmk0115
on Citysearch Dec 14, 2009You would not believe the frustrations I have experienced in dealing with Homepointe. After contacting a property manager to see if there was a time a home would be shown, I was advised the property was not available... (more)
PLarson
on Citysearch Nov 30, 2009his company doesnt even qualify for ONE star! Horrible customer service. No one ever calls you back. Nothing ever gets fixed. DO NOT SEE THIS COMPANY FOR BUSINESS!! (more)
joep003
on Citysearch Nov 18, 2009I have rented twice from Home Pointe and have had a good experience. They have a large selection of homes to pick from. I had my toilet overflow and they sent a plumber out right away.... (more)
DAG0630
on Citysearch Sep 28, 2009This is why I research everything and everybody! I am currently researching Sacramento property managers to rent from but am so scared of getting screwed! I have heard many many bad stories about Homepointe...I had... (more)
Parkway
on Citysearch Aug 27, 2009I own of properties formerly managed by HomePointe. They don't treat owners any better than tenants, nor do they understand how bad their service really is... When they drop the ball, it's bad for me and my tenants.... (more)
jsmitty25
on Citysearch Aug 16, 2009To everyone thinking about renting from home pointe located at 5896 S. Land Park Dr. Sacramento, Ca 95822. DO NOT RENT FROM THEM. SAVE YOURSELF THE MASSIVE HEADACHE. 1. They have the most direspectful and... (more)
ReallyDisappointed
on Citysearch Jun 16, 2009This company is absolutely unprofessional! I have rented through numerous companies and have never been treated so poorly. I am currently renting in the sacramento area, working with Janelle Nord of Homepointe.... (more)
127
on Citysearch Mar 11, 2009they do not call you when they cant verify your reference. they do not help you when you are in need of help and they have serious attitudes!! how do you expect to have a good business when the people working there is so... (more)
icpm
on Citysearch Feb 13, 2009While there may clearly be some image rebuilding needed here, I have seen the other side of the equation and can say that not all of the bad reviewers have valid points. For example, it is quite common in the industry to... (more)
aschunzel
on Citysearch Jan 23, 2009Most unprofessional company ever! They refuse to refund our deposit even though no lease papers were signed and we never moved into the home. The "future" tenants, myself and roomates, are 3 young women. We... (more)
Albane
on Citysearch Jan 22, 2009I am currently in the process of working with Homepointe for a rental that me and my wife were interested in. The first problems we had were getting anyone to respond to our questions with true answers and not just more... (more)
ad5656
on Citysearch Jan 15, 2009Please, pleaseeee people do not use this people you will only get burn sooner or later. They are not profesional at all,not helping when you need the manger in charge of your home, not anwering your call for days. The... (more)
WallyBenson
on Citysearch Jan 08, 2009I have tried looking at places the rent through homepoint several times now and it has never ended well. If you email them it takes them several days to respond. When they do, it is rare to get your questions answered.... (more)
standuptooem
on Citysearch Dec 16, 2008Upon move in to our rental our agent documented a kitchen appliance as an "as Is" item. The agent explained the appliance was not in good condition and if it were to break that we the tennats would be held fully... (more)
lwgsgirl
on Citysearch Nov 09, 2008I recently rented through Homepointe BEFORE reading all of the negative reviews. After getting off to a very rocky start, I researched the reviews, and it all made sense. In all fairness, however, with a little... (more)
MsLora
on Citysearch Oct 29, 2008Before we moved in HomePointe was really helpful and did everything we asked to the house before we actually moved in. Sidney is our broker and he is really nice. Since the receptionist is incompetent and their... (more)
Bimmerluvr
on Citysearch Aug 14, 2008I am an owner of a rental property HomePointe has managed for a couple years and all I can say is that I wish I had read these revews before. They have been one of the worst managers I have employed in my 20 years of owning... (more)
adrock68
on Citysearch Aug 12, 2008I am a property manager for another company. Homepointe called me for a reference on one of my old tenants. When I called them back I was immediately put on hold and waited almost 10 minutes before someone came back on... (more)
NatureFirst
on Citysearch Aug 08, 2008I agree with many of the comments that I've reviewed. If there is a red elephant in the room, this agency will swear that it is blue. Their practices are unethical at best and illegal at worst. I'd like to ask the... (more)
fofis
on Citysearch Jul 22, 2008Like all the other reviews about this terrible people, I had the worst time contacting them by phone or e-mail, it took them long time to return a phone call or e-mail, but most of the time they never returned the call.... (more)
nonprospectivetenant08
on Citysearch Jul 19, 2008I recently found a home which I was very interested in renting. When I first tried to contact Homepoint, they were very unresponsive and gave short brief answers to my questions. Nonetheless, I sent in my application... (more)
reviewer08
on Citysearch Apr 25, 2008I had the unfortunate experience of renting from Homepointe. When we moved in, we were told the house had been just taken off the market and that the owner was just renting it out. Three weeks into our lease, we had... (more)
JaxBap
on Citysearch Mar 31, 2008FYI Homepointe has two listings on this site - under Homepointe Property Management and Home Pointe. You may want to check reviews on the other listing also. Homepointe also has two listings on Yahoo Local. To find... (more)
RobertMachado
on Citysearch Mar 29, 2008I am the broker at HomePointe. We serve many clients and have many satifsfied clients, both residents and owners. There are some obvious and not so obvious reasons why some people do not have a great experience with... (more)
mespar101
on Citysearch Mar 27, 2008After owning homes for 11 years, I found myself renting and had no idea what a terrible experience it would be. Homepointe has by far the most rude and untruthful employees I have ever seen. I own my own business and... (more)
AzraK
on Citysearch Mar 13, 2008THIS IS THE WORST POSSIBLE PROPERTY MANAGMENT TO GO THROUGH...THEY ARE RUDE, DISHONEST! **************HONESTLY DO NOT USE THIS PROPERTY MANAGMENT********************* (more)
tommyjo_o
on Citysearch Dec 25, 2007HomePoint has the worst service I haver seen. The rental I was in had several city, state and federal code violations. There health violations also. I made several attempt to have the black mold attended to and there... (more)
sden
on Citysearch Nov 21, 2007Terrible Service, Rude, Expensive, Never return phone calls. We have a property for rent and the rental agreement is under homepointe's management. They don't pay the utility bill on time, thus the city charges... (more)
hmarsh309
on Citysearch Apr 22, 2007If you're looking for a property management company where you can talk to an actual person, get accurate info, get owed money returned or to be treated with any respect, avoid this company!! I paid application fees... (more)
melhamp
on Citysearch Feb 13, 2007We rented from the company for about a year and a half. In that time we never once spoke directly to a live person other than the receptionist. There is always what seems to be an immediate canned excuse for why you can't... (more)
rickf33_98
on Citysearch Sep 20, 2006The first manager (Mark M) took several months to get a tenant. Disregarded the contract I had with them in every way possible. Rented for less than I stated, allowed 6-month instead of 1 year lease; Allowed pets,... (more)
sweetie0202
on Citysearch Apr 03, 2006Particular Manager Shawn (female) not friendly, did not make me feel comfortable. Management Company expensive, want 8% of rent each month, and took a while to rent home. Beautiful home in nice area and WOULD have... (more)