Sushi House

510-865-0999
2375 Shoreline Dr
Alameda, CA 94501
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Top Sentiments among Sushi House Reviewers

Great East Bay sushi joint Favorite american sushi roll selections Good White tuna Fresh fish today Typical sushi house HUGE scallop roll Huge sashimi combo boat thing Great specialty sushi rolls Great BAY SCALLOP ROLLS Expensive dinner menu

Customer Reviews (61 reviews)

wonder121

on Citysearch May 21, 2009
This place is totally a joke. We had to wait a long time to get seated which is not as bad as service. Service was terrible. Servers were mean. NO SERViCE! We had to wait 15 minutes to get more tea and another 15 minutes to... (more)

SuperB

on Citysearch Dec 29, 2008
This place has all the ambiance of the Chicago Stock Yards.The atmosphere is about like a college dorm cafeteria. This place is really no longer as it used to be when the venue was smaller. Since Sushi House has... (more)

Citysearch User

on Citysearch Dec 29, 2008
This place has all the ambiance of the Chicago Stock Yards. The atmosphere is about like a college dorm cafeteria.This place is really no longer as it used to be when the venue was smaller. Since Sushi House has moved,... (more)

psychedout

on Citysearch Jul 21, 2008
It's unfortunate that a sushi place that serves such fresh, yummy sushi offers such poor service! I love the sushi but the servers need to take a customer service 101 class to meet the needs of us, the customers! I dread... (more)

bbrain

on Citysearch Sep 05, 2007
always need to wait for at least half hour ...but I love the Lion King roll - like the source and sashimi is frest (more)

kimbtatter

on Citysearch Aug 06, 2007
Sushi house has some of the worst customer service I've ever experienced. Sure the food is okay and cheap, but it's still not worth the long waits and rude staff. I tried to make a phone reservation for 12 during their... (more)

pbharrin

on Citysearch May 19, 2007
I would have tiped 0% but there was a 15% tip automatically added to our bill. The sushi here was ok, but the not worth the price, and to make matters worse the service was horrible. Seriously this wasn't just a bad day I... (more)

oaklandgal

on Citysearch Mar 18, 2007
OK if you are young and asian and don't care about waiting for an hour for OK sushi, then this is the place for you. With a big group of friends, it can be a lot of fun. And you can take a walk on the beach across the street... (more)

ckyleb

on Citysearch Jan 29, 2007
There was once a time when I could justify tolerating a clueless restaurant staff that does not understand the basics of seating and quality customer service, in order to enjoy moderately priced and average quality... (more)

condo_man

on Citysearch Jan 20, 2007
My wife and I go there at least once a month. She says I'm crazy but I like to go to Sushi house because I like eating the sushi there. The wait can sometimes take forever though because its always packed.... (more)

lkcoops

on Citysearch Nov 19, 2006
I have eaten in many different establishments in Alameda, SF and NY and Sushi House is in my top two. The spicy tuna is so fresh and tasty. The edamame is warm. The less common rolls like the Cherry Blossom and the Crazy... (more)

d33ds23

on Citysearch Nov 12, 2006
i've been there a few times and the sushi tasted really good and it wasn't too expensive! the wait time isn't too bad either. (more)

Citysearch User

on Citysearch Nov 04, 2006
After trying and trying to get over the service at Sushi House, I can't. It's absolutely the worst, EVER. The sushi is good and some of it excellent, but the service is not worth the wait, time nor money.... (more)

amyh2

on Citysearch Oct 29, 2006
I guess it's a toss up. Even at 5:30 on the weekends they're busy till 9p,. Try for cold boring days? Lunch before noon is a good time too. A lot of other cheaper sushi places can't match the price, portion, or even the... (more)

Citysearch User

on Citysearch Oct 12, 2006
Coming from LA, I was a little spoiled with the likes of Sushi Nozawa (the sushi nazi) and Katsu-Ya, along with the scores of sushi places in west LA and Studio City -- so I'm a little picky with my sushi. This place had... (more)

nickyidol

on Citysearch Oct 08, 2006
I am a sushi-holic. I've tried them all - Oakland, Berekeley, SF. This truly is the best Sushi I've had. The rolls are PACKED with the most delectable and FRESH fish-alot more than I can say for some of the more "popular"... (more)

Contributor

on Citysearch Jun 26, 2006
Alameda locals brave the long lines for the generous maki rolls at this bustling sushi joint. (more)

willis_sfc

on Citysearch Jun 16, 2006
Late Thursday night, 15 minutes before Sushi House closes at 10pm. I wander in with a friend who almost got us lost. We waited maybe 10 min. We ordered Lion King, Poki, and Webster Rolls (Webster being my favorite).... (more)

Citysearch User

on Citysearch Jun 11, 2006
This used to be my favorite place for sushi until my friends and I found mold growing all over the sushi boat last time we went there. When we reported it to the waitress, not only we didnt get an apology, she was just plain... (more)

madmoki

on Citysearch May 03, 2006
I tried 3 times to have a positive experience @ Sushi House. It is close to my house and I actually like their sushi for the most part. What I can't stand is the cafeteria-worthy ambiance, the insanely poor service, and... (more)

juke315

on Citysearch Apr 23, 2006
It's one thing to wait over an hour to be seated or as long to pick up a phone order you've called in with the anticipation of amazing food you just can't get anywhere else. It's quite another to go through all that and to... (more)

dbspagel

on Citysearch Apr 09, 2006
Arrived at restaurant at 3;30 , received menu and were left out on the patio for the next 20+ minutes with no service. When waitress finally arrived, she said we could not order from tghe menu we had been handed because... (more)

Dora W.

on Judys Book Mar 16, 2006
Ever since I've been in the Bay Area, I heard people rave about Sushi House...It's good but I don't really think its worth the long lines. The pricing isn't too shabby, but you don't really get that much at the same time.... (more)

giggllez

on Citysearch Mar 02, 2006
i learned not to eat there on weekends. though they moved to a bigger space, they didnt hire more servers. ex. of lousy service & idiotic waitresses: ate there during the week. wait was 20 mins. bc they didnt clear a... (more)

dragon76

on Citysearch Feb 26, 2006
I agree with all the reviews listed. The service seriously needs fine tuning: non responsive waitresses, lack of attentiveness, absolute stupidity at times. You ask for water and all you get is air. There is NO... (more)

yeefuchew

on Citysearch Feb 19, 2006
I went on a Monday night, so maybe that's why I escaped the notoriously long wait. I also only experienced half the poor service nightmare of some. Our first waitress came while I was still mulling over the myriad of... (more)

stainlessmirk

on Citysearch Feb 08, 2006
Great selection of sushi rolls: better than anything else they serve there, (bento, sashimi, udon, and whatnot) Despite LONG wait and reservations not allowed, highly recommended simply for its good sushi!!... (more)

dannyk015

on Citysearch Jan 14, 2006
Mediocre food, noisy setting, and horrible service. The long wait is bad enough, but listening to waitresses ridiculing their customers in Korean, having to deal with cups and utensils with remnants from the last... (more)

bizarro34

on Citysearch Jan 14, 2006
The Sushi House proved to be a delightful morsel for my rather expensive therapist to pick apart considering how intolerable incompetence can be. Don't get me wrong, a busy restaurant is a busy restaurant, but even... (more)

chbobbles

on Citysearch Dec 30, 2005
It doesn't matter what day you go, this place is always crowded. Expect to wait at least an hour for dinner. I'm not sure if it's because there aren't too many sushi restaurants in the East Bay, but this place is way... (more)

Citysearch User

on Citysearch Oct 02, 2005
Sushi House is a place where many UC Berkeley students go. Being that it has large portions for reasonable prices, it really caters to the struggling students' profile. Although they moved to a bigger place, the wait... (more)

Citysearch User

on Citysearch Sep 19, 2005
If you like sushi, this is the place for you! Their Lion King Roll and their Bay Scallop Roll melt in your mouth and leave you wanting more. Because there is such a wide selection of items, it'll satisfy a wide array of... (more)

vagabondmonkey

on Citysearch Sep 18, 2005
Sushi House has a great selection of sushi rolls. I highly recommend the lion king and island roll. They make the best! (more)

berkeley2004

on Citysearch Sep 17, 2005
The hostess was undoubtedly one of the most unwelcoming and rude hostesses I've ever encountered. We were served our food 45 minutes late. One of the worst dining experiences of my life. Do not be lured by the value,... (more)

Vincent H.

on Judys Book Sep 06, 2005
In general, the more you pay for sushi, the better the quality, and the less you pay, the lower the quality. So on a scale of 1 (low) to 10 (high), if price is a 10, usually quality is a 10 as well, or if price is only a 5, then... (more)

Citysearch User

on Citysearch Aug 27, 2005
Sushi House serves a large variety of sushi. My personal favorite is the Scallop Roll. They serve their rolls in large portions, which are incredibly filling. But generally, during dinner time, the wait can get... (more)

merideth t.

on Judys Book Aug 26, 2005
You would think that the fact that sushi house is always crowded would mean that it's good. Um. No.Not only is the sushi mediocre but the wait even for take out is ridiculous. Even if you call in your order it can take an... (more)

Thomas W.

on Judys Book Aug 15, 2005
First, I do not know why this place is packed sometimes. There are not enough people working. You have to show up and put your name on a list. Then they will call your name. The food is okay, not the best I ever had. Decent at... (more)

Anson T.

on Judys Book Aug 11, 2005
Sushi House in Alameda is pretty average. The price isn't exactly cheap so it really isn't anything special. The sashimi there is not that fresh and the sushi is not made very well. The place is old and it feels very... (more)

Alisa H.

on Judys Book Aug 11, 2005
Located on the corner of Park Street and Shoreline Drive in the South Shore Shopping Center in Alameda, Sushi House is one of the best sushi deals in the Bay Area. Great food, great portions, and great prices; you can't... (more)

Jessica Y.

on Judys Book Aug 10, 2005
This is by far the best Japanese restaurant I have ever dined in. It has a spectacular environment where you can take your family, date, or friends to. You can dine outside with your date; and because you are still... (more)

brandon l.

on Judys Book Aug 04, 2005
great sushi, great view(next to the beach), great price, large quantity(you will be stuffed when you leave), average service,(although I feel that they are trying, and it has gotten a little better). the only thing... (more)

deepeachy

on Citysearch Jul 13, 2005
So I've had the opportunity to dine at Sushi House on several occasions. I highly recommend dining there when it's not busy--that being around 3pm-6pm. The service quality seems to correlate with how busy they are,... (more)

icee429

on Citysearch Jul 10, 2005
They have a lot of different kind of rolls at very affordable prices. However you get what you pay for. The quality of fish taste below average. They try to compensate that with the other stuff they put in the rolls.... (more)

Alayna T.

on Judys Book Jul 07, 2005
This restaurant has really good sushi and the portions are huge too, so you'll never walk out feeling hungry like other sushi places. The the best thing about the menu is that under each creative name, there is... (more)

Citysearch User

on Citysearch Jun 06, 2005
This is where I took my 70-year-old mother when she wanted to try sushi for the first time in her life. That said, this isn't just a fast food version of sushi. Sushi House offers a full range of choices, from the... (more)

Citysearch User

on Citysearch May 22, 2005
sushi house offers big portions of sushi rolls and other japanese food. this sushi restaurant is not overpriced. the restaurant is always very busy, but the food is worth the wait. PROS: good food CONS: busy... (more)

gelid

on Citysearch Mar 11, 2005
Serivce was unsatisfactory; they're evidently understaffed and it is hard to flag down a server. The food, however, is very reasonably priced and there is a large and very creative selection of rolls both... (more)

cmori

on Citysearch Feb 06, 2005
The service at Sushi House is terrible. They failed to serve us 2 of the 5 meals we ordered. After waiting for about 15 minutes,we had asked several of the waitstaff to check. They never did. (We could see that they... (more)

staquille

on Citysearch Jan 12, 2005
As of this wknd (05JAN) The Sushi House has moved to a new, larger location. Hopefully this will improve the service of one of best Sushi places I've been to in all of CA. Give it a try post Jan 15. Mei-Cha-Uma (japanese... (more)

puchibuchi

on Citysearch Nov 22, 2004
I agree with the long long time wait, and also have a little to say about their service. However, becuase their rolls are so good, and a lot of people just want to eat there, for such a little business space, they are... (more)

ibis42

on Citysearch Jun 29, 2004
We wanted take out on a Saturday evening, around 6pm, and they told us it will take 45 minutes for the order to be ready. Then when asked how long the wait for a table, it was 1.5 hours. I don't get that. But I have to say,... (more)

double

on Citysearch May 25, 2004
Don't know how it got voted for "Best of Citysearch." Confirming other reviews, yes, it USED to be great when it first opened, but service DETERIORATED with expansion-it's TERRIBLE. Phoned in an order on a weekday at... (more)

one5150

on Citysearch May 12, 2004
True, you do have to wait quite a while to be seated; however, for me, the food is worth the wait. Sushi house will be moving to the corner of Southshore Drive and Park Street in Alameda in the near future. This change in... (more)

jazzmeg

on Citysearch Jul 16, 2003
I don't know why so many people still go and eat there. The service is so bad that you always have to wait long time to get served. Sushi rice is ALWAYS SERVED TOO LOOSE. Once you pick it up with either chopsticks or... (more)

boonstag

on Citysearch May 19, 2003
This place had the absolute worst service I have ever encountered. They forgot to give us 3 sushi rolls that we ordered and when we complained, they accused us of lying and told us not to come back. What ever happened to... (more)

anna8

on Citysearch Sep 02, 2002
Sushi House used to be my favorite but since they've remodeled about a month ago, everything has gone downhill. The sushi rolls are all rice which is not how sushi is supposed to be. The restaurant now has twice as many... (more)

Kermit

on Citysearch Aug 15, 2002
I used to LOVE LOVE LOVE Sushi House in Alameda, but do not go there anymore. T his place has gone down hill since expanding, and appears to be getting worse. From sushi that is not properly cut, to waitresses... (more)

the_juggernaut

on Citysearch Jul 18, 2002
This place Rocks! I am not some wannabe sushi eater that goes to sushi places for the teriyaki and to look cool. I'm all about the fish baby! I've been to the editorial choice Tokyo Go-Go and many other highly... (more)

mgbarrett

on Citysearch Jun 24, 2002
This a gem hidden in a strip mall in Alameda. Sushi House serves a great variety of rolls. The rolls are really good, huge, and cheap. You get a lot of bang for your sushi buck. (more)

Jenifer1

on Citysearch Jun 16, 2002
Sushi House is my favorite sushi place in the Bay Area, hands down. I live in San Francisco, but am never satisfied with local options. The decor is not elaborate, and there are lines, but that is testiment to the... (more)

Recent Comments


This place has such good food. This is my #1 place to go to! Love it! <3 :)... (more)
Ieatcandy32, May 06, 2011

=) (more)
lilpsycogrl, May 06, 2011

Great customer service, great food for a good price, what more can I say? (more)
oOo, May 15, 2011

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