Papers & Petals Bridal

650-347-4074
1419 Burlingame Ave # G
Burlingame, CA 94010
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Business Information

Bridal Shops, Invitations & Announcements-retail
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Customer Reviews (58 reviews)

Kelly K.

on Judys Book Jul 15, 2011
Terrible customer service, rude and ignorant staff. Don't spoil your wedding gown shopping experience and your day, go elsewhere! (more)

Guest G.

on Judys Book Mar 18, 2011
Ladies, do yourself a favor, read reviews about Papers & Petals carefully before going to this store. I didn't, and paid for it through my nose! I went to Burlingame all the way from Dublin (a mistake I'll never make... (more)

Guest G.

on Judys Book Jan 27, 2011
I was excited - it was THE day to shop for my dress. The second store I went to that day was Papers & Petals in Burlingame. I was in a great mood until... The woman that "greeted" me was obviously frustrated with someone... (more)

Citysearch User

on Citysearch Apr 07, 2010
I called Georgette and made an appt because she said she had the dress I wanted at her shop. When my brother and I went in she said I must h... (more)

Citysearch User

on Citysearch Nov 15, 2009
OMG I thought I was the only one having a nightmare with this store! I purchased a maid of honor dress on my own at the Antioch store for a... (more)

Citysearch User

on Citysearch Sep 20, 2009
I took my dress to a posh alterations shop...to make a long story short, I ended up taking my dress to Paper and Petals for the final altera... (more)

Citysearch User

on Citysearch Aug 16, 2009
A wedding is supposed to be the most joyous occasion ever. Not in this case. Papers & Petals in Antioch, CA (same owners) has been nothing b... (more)

StaceyWallace

on Citysearch Jul 14, 2009
DO NOT SHOP AT PAPERS & PEDALS UNLESS YOU WANT TO BE LIED TO AND RIPED OFF!!!!!!! She is rude and a lier. I had a really bad experience with Georgette. When I went in there I was looking for a specific dress that was from... (more)

Citysearch User

on Citysearch Jul 14, 2009
DO NOT SHOP AT PAPERS & PEDALS UNLESS YOU WANT TO BE LIED TO AND RIPED OFF!!!!!!! She is rude and a lier. I had a really bad experience w... (more)

Citysearch User

on Citysearch Jul 09, 2009
At the time of purchase, I informed Georgette at Papers and Petals of my wedding date she told me the bridesmaid dresses will arrive on time... (more)

Alla B.

on Judys Book Jul 08, 2009
With this kind of service, I wonder how they still remain in business, but based on most of these reviews here, not for long though. I have also had pretty painful experience trying to shop at P&P. I don't know if someone... (more)

Guest G.

on Judys Book Jul 08, 2009
With this kind of service, I wonder how they still remain in business, but based on most of these reviews here, not for long though. I have also had pretty painful experience trying to shop at P&P. I don't know if someone... (more)

Hannah R.

on Judys Book Jun 24, 2009
I wish the Better Business Bureau would send a "secret shopper" to this store to witness how rude the staff (and the owner) is to the customer, especially if you decide not to buy from them at this time. The BBB would... (more)

Citysearch User

on Citysearch Jun 09, 2009
I went in looking for bridesmaid dresses and they did have great selection. The lady there had her daughter there who was running around in... (more)

Citysearch User

on Citysearch Jun 01, 2009
When I initially talked to a sales person there, I even think she was the owner of the store too, she originally told me one price, which I ... (more)

Guest G.

on Judys Book May 08, 2009
Terrible! Just terrible! I walked in to the store without an appointment, which apparently equals to breaking and entering to those people, because I was literally asked to leave the store and not come back unless I... (more)

wasp25

on Citysearch May 07, 2009
When I initially talked to a sales person there, I even think she was the owner of the store too, she originally told me one price, which I liked and gave her my business. When I came back to pick up my dresses, I was told... (more)

Citysearch User

on Citysearch May 07, 2009
Terrible! Just terrible! I walked in to the store without an appointment, which apparently equals to breaking and entering to those people, ... (more)

Hannah R.

on Judys Book May 05, 2009
Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few... (more)

Guest G.

on Judys Book May 05, 2009
Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few... (more)

vicury

on Citysearch May 04, 2009
THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few minutes she seemed to have lost any... (more)

vicury

on Citysearch May 04, 2009
Terrible! Just terrible! I walked in to the store without an appointment, which apparently equals to breaking and entering to those people, because I was literally asked to leave the store and not come back unless I... (more)

Citysearch User

on Citysearch May 04, 2009
Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the own... (more)

Citysearch User

on Citysearch Nov 25, 2008
Georgette provides individual attention and has a great gown selection. She doesn't rush you through the process of choosing a gown selecti... (more)

Citysearch User

on Citysearch Nov 25, 2008
Georgette and her staff are absolutely fantastic! I have had nothing but the best experience here. The bridal gown selection is amazing, g... (more)

Citysearch User

on Citysearch Nov 05, 2008
This is an overdue review highly recommending Paper & Petals. I was under a tight deadline to find a dress and needed specialized alteration... (more)

Citysearch User

on Citysearch Jul 10, 2008
I honestly cannot thank Georgette enough for being an absolute life-saver and ensuring that my wedding dress, my bridesmaids' dresses, and m... (more)

algoetz

on Citysearch Jul 06, 2008
I have to say that I was at first skeptical to drive all the way from Sacramento to Burlingame just to see a dress I'd liked online when I first began my wedding dress hunt. But I have to say that it was well worth it and I'd do... (more)

Citysearch User

on Citysearch Jul 06, 2008
I have to say that I was at first skeptical to drive all the way from Sacramento to Burlingame just to see a dress I'd liked online when I f... (more)

Maid o.

on Judys Book Jun 24, 2008
A tragic experience was had at this shop by 3 bridesmaids andthe mother of the groom. Inquiries about dress arrival dates were rarelyreturned. Little to no effort was made by the shop to keep the customers informed,... (more)

Citysearch User

on Citysearch Jun 12, 2008
I have nothing but the best things to say about Papers and Petals. I am a bride living in Maui, and when my internet bridal store dropped th... (more)

Citysearch User

on Citysearch May 26, 2008
I have been all over the Bay Area looking for a wedding dress and the VERY BEST experience I had by far was at Paper and Petals in Burlingam... (more)

Citysearch User

on Citysearch May 08, 2008
This is the WORST Bridal shop ever!! We had an appointment with the owner to be fitted for our dresses, we were ignored upon arrival at the ... (more)

Citysearch User

on Citysearch Jan 09, 2008
I am a size 2-4 and was sent a size 14 bridesmaid dress. They said the dress order was based on my measurements but I had a good 5 inches o... (more)

Citysearch User

on Citysearch Dec 14, 2007
I just wanted to write a review on behalf of Papers&Petals Bridal. I had bought my wedding gown from the Antioch location back in January of... (more)

sf23sf

on Citysearch Nov 25, 2007
My friend unwittingly chose Papers and Petals to get the bridesmaid dresses for her wedding. They quoted her $180 a person for the dress, which was quite a good quote condidering everywhere else she saw was about $250... (more)

Citysearch User

on Citysearch Nov 03, 2007
I had an appointment and when I got to the store no one came out to greet me. After 15 minutes I went back to the dressing room and told a w... (more)

Citysearch User

on Citysearch Jul 29, 2007
I'm sorry for the brides that did have a bad experience..I'm a maid of honor in my friends wedding. We went to the store in Antioch, being n... (more)

Citysearch User

on Citysearch Apr 24, 2007
I am very disappointed at the service I have received at Paper & Petals! I found the dress, I was looking for on the designers website. They... (more)

Citysearch User

on Citysearch Jan 25, 2007
I had such a great experience here!!! I was a last minute bride and needed a dress in 2 months and I was 3 months pregnant! So i needed a ... (more)

Shoshana B.

on Judys Book Jan 17, 2007
Horrible experience there!! DON'T get sucked in by initial niceties! Ordered my wedding dress 1/06 - at the time was unsure whether or not I wanted to add buttons down the back or lower the back to an angle. When I went in... (more)

djembe

on Citysearch Jan 16, 2007
Horrible experience there!! DON'T get sucked in by initial niceties! Ordered my wedding dress 1/06 - at the time was unsure whether or not I wanted to add buttons down the back or lower the back to an angle. When I went in... (more)

Citysearch User

on Citysearch Jan 05, 2007
I was sad to read the review referring to Georgette. I was on a limited budget when I went to this store for my dress. Georgette worked with... (more)

D L.

on Judys Book Oct 18, 2006
I was recently in a friend's wedding and he had us get tuxes through this place. Their rates were double the price of other shops, three days late in arriving, and then they couldn't have been more rude when taking them... (more)

Citysearch User

on Citysearch Oct 17, 2006
Very unimpressed with management. I would not recommend renting tuxes for yourself or your groomsmen here -- go to a place that deals with ... (more)

heatherlee

on Citysearch May 06, 2006
DO NOT go to this store. They LIE and the customer service is HORRIBLE! They told me the sample dress I ordered would take a week and it took over 6 weeks. It came in the weekend before Christmas. They expected me to go in to... (more)

wslew

on Citysearch Apr 04, 2006
This place is horrible. When we were selecting invitations, they said that it would be simple to get the invitations we wanted. However, when it came time to look at the proofs, it very difficult as they would only send... (more)

Citysearch User

on Citysearch Apr 04, 2006
This place is horrible. When we were selecting invitations from them, they made claims that it would be easy and simple to get the invitatio... (more)

Citysearch User

on Citysearch Nov 15, 2005
I don't know why pervious reviewers found Papers & Petals Bridal unsatisfactory. I thought the staff was very helpful and the dress selectio... (more)

Citysearch User

on Citysearch Nov 10, 2005
Very cute name for a bridal store. This is what actually attracted me to come here and shop for a wedding dress. They offer a wide variety... (more)

Carol C.

on Judys Book Oct 11, 2005
This is one of the worst bridal stores that I have ever visited. They do offer a wide selection of wedding dresses, but that is the only good thing about this store. The bridesmaid dresses are awful. Everything is so... (more)

vashon

on Citysearch Sep 21, 2005
This is a wonderful shop, with a great selection of gowns and accessories. The staff was extremely patient and helpful. Phone calls were returned in a timely manner. (more)

Citysearch User

on Citysearch Sep 18, 2005
Yes Papers and Petals offers everything, from invitations to wedding gowns, but the service is awful. The owner of the store gets really of... (more)

Citysearch User

on Citysearch Sep 07, 2005
I was not impresses with Papers and Petals Bridal Place at all. the servive was awful. The owner of the store, Georgette, was one of the fa... (more)

priolo

on Citysearch Aug 31, 2005
I was very impressed by the service that i recieved while i was there. The only thing that offended me was the fact that a lady stormed in to the store demanding things while i was in the middle of my fitting. The girls... (more)

Sandy h.

on Judys Book Jul 27, 2005
This is one of the worst bridal experiences ever. I took an appointment with one of the sales people (which happenes to be a mon and daughter store). She was 25 minutes late in helping me, which I can sometimes... (more)

carinacat

on Citysearch Jul 25, 2005
The bride and the 5 bridesmaids (including myslef) all got our dresses there. We expected to be treated in a prefessional manner. Instead we were treated in a very untactful way. Our dresses were ordered wrong, and... (more)

Citysearch User

on Citysearch Jul 18, 2005
This is one of the worst bridal experiences ever. I took an appointment with one of the sales people (which happenes to be a mon and daughte... (more)

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