Top Shop Automotive
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Business Information
Automobile Repairing & ServiceAutomotive Repair
Customer Reviews (97 reviews)
martinezjoe33
on Citysearch Jun 15, 2010Yes. I tell my friends to go there all the time. I tell them Willie is an outstanding guy and will provide the best service for a reasonable amount. (more)
wolfbill1585
on Citysearch Jun 13, 2010I would, and have referred Willy and the shop to people (more)
ccynthia2572
on Citysearch Jun 13, 2010Honest, personable people. Who don't try to rip you off or over charge you. That you also thoroughly checked my car out and even replaced my front headlight when I hadn't mentioned it to you. That impressed me.... (more)
marypowell680
on Citysearch Jun 10, 2010I have taken my vehicles to top shop for years and always receive professional quality service. (more)
bleyaudre2681
on Citysearch Jun 09, 2010the customer service is superb....took my Volvo in at the last minute on a Friday; helped me out last year with me explaining about my car's red light and what I could do...over the phone!!!! very very helpful...for... (more)
JulieY
on Citysearch Jun 06, 2010highly recommend for quality work, not gouging price wise and friendly and reliable service (more)
MaxAAA
on Citysearch May 30, 2010Great place, accommodating, intelligent, near good eatery... (more)
MikeM8081
on Citysearch May 28, 2010Quality is excellent but honesty is what is really impressive. Your shop can be trusted. (more)
SusieL1503
on Citysearch May 28, 2010Wille at Top Shop is an honest, thorough mechanic who I trust to keep my Acura in great running condition, making sure I do what is necessary but also telling me when I can put off a service for a little (or long) while.... (more)
AudreyD
on Citysearch May 25, 2010They do excellent work on Toyota and have the reputation of being very honest. (more)
JoeDDD
on Citysearch May 23, 2010That at top shop you can expect honesty and clear explanations of what they will do. Willie always greets me by name and I feel totally comfortable that he will only do the work needed on my Toyota.... (more)
YouIII
on Citysearch May 22, 2010yes, they were HONEST! As an old mechanic who still tinkers I appreciate the attention to detail and expertise. Did I say honest?! (more)
AndrewR5943
on Citysearch May 22, 2010Quality work and they take the time to explain any little question you have about the car or service. (more)
SueW1100
on Citysearch May 14, 2010Superb, efficient, friendly, attentive, expert. The best auto shop I have ever been to. (more)
ChrisG3925
on Citysearch May 07, 2010Top Shop is the best. I recommend all of my employees and friends to you. (more)
MichaelT3641
on Citysearch May 07, 2010I have always received the best quality repair and service on my Toyota and all other of my vehicles. I have referred friends and they have changed repair shops to Top Shop because of the high level of service and... (more)
GregH5659
on Citysearch May 06, 2010Out of all the shops I've gone to in the last 30 years, Top Shop has consistently provided me with the best mechanical service, the best prices, and the best customer service. Plus, my VW is ALWAYS ready when they say it... (more)
LindaM6063
on Citysearch May 06, 2010Very good work, and they are so friendly - I would take my Volkswagen back to them. (more)
DavidK4994
on Citysearch Apr 30, 2010Honest, capable guys that get the job done for a reasonable price. (more)
Citysearch User
on Citysearch Apr 22, 2010Top Shop is the most honest, high quality auto shop I've found in Santa Barbara after living here for 18 years. (more)
Citysearch User
on Citysearch Apr 22, 2010I have been taking my car here for years and I believe it's because of the service that my car is still going strong with over 275,000 miles... (more)
ChrisG8484
on Citysearch Apr 22, 2010Top Shop is the most honest, high quality auto shop I've found in Santa Barbara after living here for 18 years. (more)
GeriM3237
on Citysearch Apr 21, 2010I have been taking my car here for years and I believe it's because of the service that my car is still going strong with over 275,000 miles! The service and customer service are phenomenal and I would (and have)... (more)
Citysearch User
on Citysearch Apr 20, 2010I always recommend Top Shop Automotive when I can. Their service is top quality, and I wouldn't take my car anywhere else. (more)
MelanieD
on Citysearch Apr 20, 2010I always recommend Top Shop Automotive when I can. Their service is top quality, and I wouldn't take my car anywhere else. (more)
Citysearch User
on Citysearch Apr 08, 2010Top Shop works hard to get your car fixed fast! They worked around my schedule and fixed my car problems (there are many), and kept me updat... (more)
TedZZZ
on Citysearch Apr 08, 2010Top Shop is honest, ethical and trustworthy. Their quality of work is excellent. (more)
MollyA
on Citysearch Apr 08, 2010Top Shop works hard to get your car fixed fast! They worked around my schedule and fixed my car problems (there are many), and kept me updated on what was going on. (more)
Citysearch User
on Citysearch Apr 04, 2010I'm always referring Top Shop at work. We have an internal Bulletin. I tell them Top Shop fixes any problem correctly the first time. Excell... (more)
CorenaA
on Citysearch Apr 03, 2010I'm always referring Top Shop at work. We have an internal Bulletin. I tell them Top Shop fixes any problem correctly the first time. Excellent customer service and great prices. Also, I appreciate the referrals to... (more)
Citysearch User
on Citysearch Apr 02, 2010Willie's great. He always explains all the work that was done as well as informing us of any upcoming maintenance work. I feel like we're de... (more)
LoriTT
on Citysearch Apr 02, 2010Willie's great. He always explains all the work that was done as well as informing us of any upcoming maintenance work. I feel like we're dealing with an honest company. (more)
Citysearch User
on Citysearch Mar 27, 2010I will tell everyone to go to Top Shop. So far the quality of work is excellent and so is customer service (more)
Citysearch User
on Citysearch Mar 27, 2010Wil cut's the chase and goes to the point. Also advises you on what can be done while your car is being worked on therefore saving you time ... (more)
NiraLL
on Citysearch Mar 27, 2010I will tell everyone to go to Top Shop. So far the quality of work is excellent and so is customer service (more)
DavidN5136
on Citysearch Mar 27, 2010Wil cut's the chase and goes to the point. Also advises you on what can be done while your car is being worked on therefore saving you time and an extra trip. David is the 209th of 216 customers who took the AutoVitals... (more)
Citysearch User
on Citysearch Mar 26, 2010Great Work! Great customer service! Very thoughtful of their customers, very knowledgeable and up to date on part recalls, and very thoughtf... (more)
KiahJJ
on Citysearch Mar 25, 2010Well, I already referred by boss and he's bringing his car in next week if that means anything. :) (more)
KelliH4994
on Citysearch Mar 25, 2010Great Work! Great customer service! Very thoughtful of their customers, very knowledgeable and up to date on part recalls, and very thoughtful of their customers budget! (more)
RebeccaT5659
on Citysearch Mar 20, 2010Leaps and bounds above any other auto service shop I've ever used. (more)
EdSSSS
on Citysearch Mar 20, 2010You guys are the place to go and cheaper than the dealers. You also seem to take a personal pride to insure that the customer was treated right and fair when it comes to cost. Ed is the 197th of 204 customers who took the... (more)
SonyaC
on Citysearch Mar 20, 2010Excellent! They are always very efficient. They communicate well. Fix what needs to be fixed. Keep good record of our cars and make recommendations when certain items are due to be completed. Very helpful. I take all... (more)
GeriMM
on Citysearch Mar 13, 2010I would highly recommend Top Shop. The customer service can't be beat and the quality of the work done is awesome. I have never had any problems and they are ALWAYS watching out for me to make sure I'm safe and can count on... (more)
AlisonO
on Citysearch Mar 13, 2010I always recommend Top Shop! Alison is the 186th of 192 customers who took the AutoVitals Survey and were 'VERY SATISFIED'. (more)
DianeH
on Citysearch Mar 07, 2010Awesome customer care! work done is so much better than a dealers! (more)
AngelaK
on Citysearch Mar 07, 2010I have been going there for 9 years, and I won't go anywhere else until I retire and can't drive anymore. (more)
JessicaS2310
on Citysearch Feb 22, 2010Willie is great at communicating what's going on and the service has been of high integrity as well. Jessica is the 163th of 168 customers who took the AutoVitals Survey and were 'VERY SATISFIED'.... (more)
Citysearch User
on Citysearch Feb 19, 2010Trusted service. Emily is the 151th of 156 customers who took the AutoVitals Survey and were 'VERY SATISFIED'. (more)
CynthiaD4329
on Citysearch Feb 18, 2010I always recommend Top Shop whenever someone says they need an auto mechanic. I value honesty, high quality work and great customer service, and this is what I get from Top Shop. Pat is the best!... (more)
EmilyR
on Citysearch Feb 18, 2010Trusted service. Emily is the 151th of 156 customers who took the AutoVitals Survey and were 'VERY SATISFIED'. (more)
TeishaS
on Citysearch Feb 18, 2010I have already recommended Top Shop to a friend :) My car is now running amazingly. They called me quickly to update me on my car and got it back to me quickly as well. (more)
RobbieY
on Citysearch Feb 18, 2010I would tell them that TopShop was a breath of fresh air. The guys there are honest and hard working. I was very pleased. (more)
TeresaJ3237
on Citysearch Feb 18, 2010I would say that this is definitely the shop to depend on for auto maintenance and repair. You do quality work and the way you guys interact with me gives me confidence that my best interests are at heart, rather than... (more)
Citysearch User
on Citysearch Feb 18, 2010Willie and his crew are friendly, honest and go the extra yard for their customers. I recommend Top Shop to anyone who values great auto ser... (more)
Citysearch User
on Citysearch Feb 18, 2010I would tell them that TopShop was a breath of fresh air. The guys there are honest and hard working. I was very pleased. (more)
Citysearch User
on Citysearch Feb 18, 2010I would say that this is definitely the shop to depend on for auto maintenance and repair. You do quality work and the way you guys interact... (more)
Citysearch User
on Citysearch Feb 18, 2010I have already recommended Top Shop to a friend :) My car is now running amazingly. They called me quickly to update me on my car and got it... (more)
SarahA3783
on Citysearch Feb 11, 2010Highly recommended. Great work and great customer service. I have recommended Top shop to several of my friends. (more)
DavidK8746
on Citysearch Feb 11, 2010Top Shop has consistently provided high quality service at reasonable rates, and the work is always done in a timely manner. (more)
ShirleyG3641
on Citysearch Feb 07, 2010Top Shop knew exactly what I was talking about when presented with a complicated problem. They were responsive and patient when asked for details. Customer service at Top Shop tops all others.... (more)
RobyhnJ
on Citysearch Feb 07, 2010They are honest and dont do repairs that arent necessary. I feel well taken care of. (more)
Citysearch User
on Citysearch Feb 07, 2010Top Shop knew exactly what I was talking about when presented with a complicated problem. They were responsive and patient when asked for de... (more)
DavidM7939
on Citysearch Jan 28, 2010Excellent - great work at fair prices & always a heads-up for service or what will be needed down the line. Absolutely reliable. (more)
BobC6063
on Citysearch Jan 19, 2010I would recommend Top Shop to anyone who asked (except for an acquaintance who would be the customer from @#*!&). Does this mean extra dark chocolate Hershey Kisses? (more)
Citysearch User
on Citysearch Jan 19, 2010I would recommend Top Shop to anyone who asked (except for an acquaintance who would be the customer from @#*!&). Does this mean extra dark ... (more)
JudyBB
on Citysearch Jan 18, 2010Have always been satisfied and feel the shop is honest and stands by their work. Would not want anyone else to work on my cars. (more)
AndrewR7819
on Citysearch Dec 31, 2009I've had my car in for an oil change and to have the check engine light diagnosed. Even though I'm not too excited about the $110 diagnostic fee (which ended up being an oil change error code), I understand that it could... (more)
BarbaraW
on Citysearch Dec 31, 2009Excellent! Perfect! Willie and his crew are the nicest people to do business with! They are honest! They treat us like family and make us feel safe! (more)
Citysearch User
on Citysearch Dec 31, 2009I've had my car in for an oil change and to have the check engine light diagnosed. Even though I'm not too excited about the $110 diagnostic... (more)
KarchC
on Citysearch Dec 11, 2009They beat the dealer price quotation and they fixed the car on time with OEM parts with care. I truely recommend to other people to visit Top Shop and get their car fixed or checked out regularly.... (more)
Citysearch User
on Citysearch Dec 11, 2009They beat the dealer price quotation and they fixed the car on time with OEM parts with care. I truely recommend to other people to visit To... (more)
Citysearch User
on Citysearch Dec 03, 2009Their work was efficient and honest. I wasn't sold anything that my car didn't need and I left feeling confident that my car had been fixed ... (more)
Citysearch User
on Citysearch Nov 18, 2009Trustworthy... fix only what is broken - doesn't inflate jobs. Dave is the 93th of 96 customers who took the AutoVitals Survey and were '... (more)
DaveW8888
on Citysearch Nov 18, 2009Trustworthy... fix only what is broken - doesn't inflate jobs. Dave is the 93th of 96 customers who took the AutoVitals Survey and were 'VERY SATISFIED'. (more)
JudyL
on Citysearch Nov 16, 2009Great work, good customer service and they complete repairs in a timely manner. (more)
Citysearch User
on Citysearch Nov 07, 2009As Willie was bringing my car up front, I noticed one of my brake lights were out. He quickly dispatched a mechanic and had the bulb replace... (more)
Citysearch User
on Citysearch Nov 07, 2009Top Shop are honest and trustworthy. I never worry that they will perform unneccessary work and their customer service is the best!! Plus th... (more)
Citysearch User
on Citysearch Oct 27, 2009It's the best I've found in the country. Always feel like they are taking care of me and never feel like they are finding problems that aren... (more)
Citysearch User
on Citysearch Oct 16, 2009Their responsiveness and attention to detail allows me to feel confident that my car is in good hands which will result in a safe and reliab... (more)
Citysearch User
on Citysearch Oct 08, 2009I have recommended several friends to Top Shop Automotive - they are realiable and most importantly honest. Other places always try to rip o... (more)
Citysearch User
on Citysearch Oct 06, 2009refreshingly honest and unwilling to waste my money. I could have been easliy tricked into buying unnecessary parts and y'all just wouldnt s... (more)
Citysearch User
on Citysearch Sep 29, 2009That I have not been into another shop where I believe and trust in their service. Willy is very undrestandable and gives great advise. I fe... (more)
Citysearch User
on Citysearch Sep 29, 2009Top Shop is great! I would definitely recommend them to anyone, but especially women because it can be hard for a woman to find a reputable ... (more)
Citysearch User
on Citysearch Sep 29, 2009I would recommend Top Shop. For both the service and the simpathy shown. Miguel is the 47th of 48 customers who took the AutoVitals Surve... (more)
Citysearch User
on Citysearch Sep 27, 2009very good and genuine. They tell me whats wrong, what is urgent and what is not. I had a big car trouble before a long drive and they took m... (more)
Citysearch User
on Citysearch Sep 18, 2009Prompt, friendly reasonably priced service delivered on time and on or close to the original estimate. Also willing to adjust scheduling to ... (more)
Citysearch User
on Citysearch Aug 29, 2009Scott Shum: Honesty and integrity backed by exceptional customer service. The staff is always concerned about what's best for the custome... (more)