Starr House
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Customer Reviews (146 reviews)
1lean1
on Citysearch Aug 11, 2009Starr House is the BEST!!! I love the place! Renee is awseome! He does not rush you or anything, he does everything possible for your hair to be top notch! He views hair is an art work. He really loves being a hair stylist... (more)
102036
on Citysearch Feb 22, 2009I went to Starr House Salon and Albert did my hair. I didn't know what i wanted, so he made some suggestions. My hair turned out great. It was different, yet it fit my style perfectly! Thanks Albert. You're great! This... (more)
GwenMcPherson
on Citysearch Jan 26, 2009My friend and I were staying at the Langham Pasadena to attend a Gala and made an appointment at the Starr Salon without ever having heard of it. The website was helpful and the pricing was the best I could find in... (more)
PCE
on Citysearch Jan 25, 2009Lora is an excellent manicurist! Lora, has been doing my nails for 20 years. Her work is perfection, she is a professional, and no one suspects I have acrylic nails. Ever. My nails and the skin around them have always... (more)
krissee
on Citysearch Jan 20, 2009I had really good experience at Starr House from scheduling my appoitment to final results. I saw Iwona for highlights and haircut , she really listened to me and she did a wonderfull job , I loved the way she blew out my... (more)
stola
on Citysearch Jan 20, 2009I went to the Starr House and they have recently redone their salon and it looks fantastic!! The front desk girl was very helpful and friendly. I absolutely loved my hair cut and the chair side manner of my hair stylist.... (more)
jollyw
on Citysearch Jan 17, 2009I started going to Starr House several years ago when my manicurist, Lora , moved there - I have been going to her for over 20 years, for acrylics, regular manicures and pedicures. Lora's work is professional and... (more)
StephanieDringenberg
on Citysearch Jan 11, 2009I was very pleased with the service I got when I came to this salon. I'm from out of town but visit the so*cal very often and when I do...this is where I come to get my trim! I love all the personalities in the salon and... (more)
ladylizzy
on Citysearch Jan 06, 2009I used to come here and I was at Juliens (across the street) and saw it had changed so I went over. The owner was there and was friendly as ever and wow, you should see the changes... and more to come she said. I had my... (more)
galintown
on Citysearch Nov 03, 2008I have been a few times to this salon and wanted to write a review but just never found the time. So I just read some of these others and to be honest I find it hard to believe that anyone would say that Karen the waxer and... (more)
lilythree
on Citysearch Oct 29, 2008I wished I had listened to the previous negative reviewers instead of being swayed by the "Best of Pasadena" listing! I can only agree with the experience of the previous reviewer. Andrea was a nightmare. I've never... (more)
OhMegan
on Citysearch Oct 19, 2008Andrea who was supossed to be the one working on my hair, put her assistant to work on my blonde (bleaching and toner). Her assistant walked away after foiling up my hair and NO ONE came to check on it Andrea was busy... (more)
Citysearch User
on Citysearch Oct 15, 2008I started going to this salon because of the excellent press it gets. Well, the man that cut my hair several times was really great and I am sorry to not go to him anymore- but the colorist who is supposed to be the best... (more)
Citysearch User
on Citysearch Aug 27, 2008After reading all the reviews, I was looking forward to my visit with Chris and Andrea. I'm not the type to spend a fortune on my hair, but I was in dire need of a really good cut and style. They took the time to listen to what... (more)
thesavvyconsumer
on Citysearch Jun 11, 2008I arrived a few minutes early for my appointment and I didn't have to wait before I was seated for a consultation. Andrea spoke with me about what I wanted, furthermore she really listened and the end result showed. My... (more)
samaira
on Citysearch Jun 01, 2008I've lived in Pasadena for a long time.. and in the circles we know what a horrible salon Starr House really is. If you go by the reviews - you would be fairly surprised how disappointed you'll be when you goto them. The... (more)
Citysearch User
on Citysearch May 27, 2008I found Christina through a friend a few months ago and feel so lucky. She is very talented performing excellent highlights, great haircuts, and fantastic blow outs, all at reasonable prices. Christina is the total... (more)
flg
on Citysearch Mar 25, 2008Chris gives a decent haircut & is fun to chat with. But I was left waiting - twice! because he overslept and missed my morning appt. entirely. Another woman trimmed my hair, and the salon did comp the cut, but I wouldn't... (more)
jpc08
on Citysearch Mar 19, 2008I don't understand why people are so crazy about this salon. I was there a year ago and will never ever go back again. I came to have highlights done and was very particular about the fact that I didn't want to end up with... (more)
caitlinn
on Citysearch Mar 04, 2008I posted a review awhile back with 5 stars. Since I can't deleted my review then I will give it 1 star. My cut and color were great as always. The receptionist Karen is quite rude. I have a friend who sometimes goes to... (more)
Citysearch User
on Citysearch Feb 26, 2008There is only one way to describe Starr House??????best in the business. From the moment I walked in to the moment I left, I was treated wonderfully and respectfully. I arrived a few minutes early for my appointment... (more)
Citysearch User
on Citysearch Feb 21, 2008I've gone to Albert for over a year now and I am always happy with the outcome. Every time I go there I have a horrible description of what I want but it's like he can read my mind! He cuts my hair exactly how I imagined it to be... (more)
Citysearch User
on Citysearch Feb 15, 2008This is the first time in my life (an I am a professed salon junky) that I have ever walked into a salon and walked out with that haircut that changes your whole self image. I took Chris a picture of what I wanted (hair... (more)
glendale_sarah
on Citysearch Feb 13, 2008In honor of Valentine's Day I figured that I should write a review of my love-ly hair salon, Starr House. I have been a client since fall 2006 and I have received excellent hair cuts from Albert, color from Andrea, and... (more)
Citysearch User
on Citysearch Feb 04, 2008I started getting my waxing done by Karen, she is the friendliest person with the nicest accent! She told me about Jennifer and introduced me to her, now I get my color and cut done there too. Jennifer is only $50 for a... (more)
mandytech
on Citysearch Dec 04, 2007I go to christina for color and cut, not only she is beautiful, she is sweet and does a great job on my "do" everyone is so friendly and nice, I always look forward to my visits! and for the price, it's a deal!... (more)
Citysearch User
on Citysearch Nov 29, 2007Great cuts. Great color. But what makes Starr unique is the friendly, professional staff. I'm greeted by a friendly (read: not bitchy) receptionist. I'm not ignored, or treated to eye-rolls by some heavily made-up... (more)
corn a licious
on Yahoo Nov 27, 2007Was referred by my sister in-law to starr house, I went to see Connie for a hair cut consultation, she listened to my concerns,,,only having 10 minutes in the morning to blow it out. She suggested I have it shaped to my... (more)
anne292
on Citysearch Oct 18, 2007I saw Andrea for highlights (the color was pretty nice, but nothing exceptional) and the next morning I woke up to find my new hair had dyed my pillowcase purple! I don't know what that means, but for the price and the... (more)
kabukilady
on Citysearch Oct 10, 2007I am very pleased to see that StarrHouse has made the "Best of Pasadena" list, again! I've been going there for 2 years and have never been dissappointed by my Chris or Andrea. My hair is very thick and straight and... (more)
christy_david
on Citysearch Oct 09, 2007I seriously think the employees write these reviews - or the owners pay college students to do it. Andrea did my color and it was not even close to what I wanted. I was assured that I would get a soft natural blonde (I am... (more)
Citysearch User
on Citysearch Oct 02, 2007ive lived in san marino my entire life now my husband and i live here and ive been going to beverly hills for my hair cuts for years! i heard about chris about a year ago and have sent all my friends to check him out. not to my... (more)
colcole
on Citysearch Sep 27, 2007I bought a gift cert at a local aution and was pleasantly surprized when I turned up at this up beat salon in San Marino. They were all so nice, from my greeting by the lady at the desk who had me fill out a detailed... (more)
xpinkx
on Citysearch Sep 20, 2007andrea is rude and thinks that she is too good for certain custimers by implying that she was a little more expensive and handed me to another stylist! never going back again .... i think this place is overated... (more)
eveallabout
on Citysearch Aug 16, 2007Connie. Connie. Connie. What more is there to say? Well plenty if you ask me! I was recently introduced to Connie by a coworker that has had fabulous hair the entire time I have known her. I got an appointment with ease... (more)
sdeux
on Citysearch Jun 28, 2007I called to get a hair-cut and I was so lucky to have Connie cut my hair. I have never looked better and she was so nice. Connie really listened to me and gave me great suggestions. Ask for Connie she's great!... (more)
alasiii
on Citysearch Jun 26, 2007I look forward to every appointment made at the Starr House. I have been highly satisfied by the cuts that I get from Christina. I let her know what length I want and I consistently leave with the look I had envisioned.... (more)
sdgirl99
on Citysearch Jun 26, 2007I have been going to the star house even before it became the starr house. I have always gone there because Cristina was there. The first time i had gone there and she did my hair I never went anywhere else. i have recently... (more)
diana92182
on Citysearch Jun 21, 2007I have been coming here for the last few years and I have never had a bad experience. I get my hair cut by Christina and she does a wonderful job each time. She takes her time to listen to exactly what you need and she brings... (more)
kellinicole327
on Citysearch Jun 20, 2007I've been going to Starr House since they became Starr House.. It's fun, bright, and I always get exceptional service!! Christina does my cut, color, and hilights! She's amazing and talented! I've never had a bad... (more)
ltrac
on Citysearch Jun 18, 2007I have been going to Starr House for 2 years. I see Andrea for highlights and Chris for my style and cut. My hair has never looked better. They both always spend the right amount of time with me, listen to my comments and... (more)
Citysearch User
on Citysearch Jun 18, 2007I have been going to Starr House for 2 years. I see Andrea for highlights and Chris for my style and cut. My hair has never looked better. They both always spend the right amount of time with me, listen to my comments and... (more)
Citysearch User
on Citysearch May 24, 2007I usually get my hair done at Vidal in SF. So, I needed something in San Marino. I heard Starr being mentioned amongst friends, so I googled the name. I was happy to see all the reviews on this site. Although there are some... (more)
cristins
on Citysearch Apr 29, 2007Having been a regular Starr House patron for quite some time, I had to write in and share my experience: Andrea is simply fabulous! Her color compliments the client's skin tone and looks natural. It also grows out... (more)
Citysearch User
on Citysearch Mar 29, 2007I went to Starr House for a wax with Karen. She did a great job and it is my new wax salon. I asked her about hair services and she introduced me to one of the top stylists, who took time and sat down to do a consultation with... (more)
Citysearch User
on Citysearch Mar 29, 2007Andrea spent maybe 5 minutes tops with me and in the end it looked like color I could get out of a box. I sat in her chair for over an hour and she never even came to check the result. It was wayyy too pricey for the end result.... (more)
klevey
on Citysearch Mar 21, 2007I heard about Starr House from people in my office so I thought I would give it a shot as I have been driving to the West Side and Starr House is a lot cheaper than what I have been paying. I made and appointment for color and... (more)
ashleynelson
on Citysearch Mar 16, 2007First of all, this place is crazy expensive. They charge Beverly Hills prices. I wouldn't mind if the service was good. It's not. I got the most bizarre haircut from Chris. He basically turned my long straight hair... (more)
momofvin
on Citysearch Mar 14, 2007I decided to splurge on myself for the first time in a long time and the results are fabulous! After receiving a phone interview to determine who would best meet my needs, I knew I was in for something different.... (more)
michlo
on Citysearch Mar 13, 2007I read the reviews on this site about Starr House, some not great but most of them really great and thought I would take the chance that City Search members knew best. I was right this place was friendly, upscale and just... (more)
christiedam
on Citysearch Mar 03, 2007After much debate I decided to shell out the money for this place. I expected a fabulous haircut. I had Chris who was nice and helpful but the entire process felt rushed, he didn't really listen to my input or look at the... (more)
cie1
on Citysearch Feb 25, 2007I'd like to second a previous observation that a large percentage of these reviews sound as if they had been written by a Starr House employee. My skepticism is only reinforced by my own bad experience at Starr House,... (more)
Citysearch User
on Citysearch Feb 08, 2007I was referred to Starr House by a friend who goes there. I got Hilights and a Hair cut with Andrea and Chris. I thought it was great. I was really impressed with the consultation and that they read what I wrote. We then... (more)
Citysearch User
on Citysearch Feb 07, 2007I got a hair cut and color from Kimberly and Andrea but I must say, it wasn't impressive enough. She seemed to be in a hurry and was done in 10-15 mins. There weren't many people in the salon which surprised me since it had... (more)
Citysearch User
on Citysearch Jan 30, 2007I had my hair cut with Chris. He was nice enough and did a decent job on the cut (thought not quite what I had asked for). It definitely wasn't worth $75. He seriously only took 10 minutes cutting my hair, only listened to... (more)
Citysearch User
on Citysearch Jan 29, 2007I have been looking for a while to find my salon. I read the reviews and tried Starr House. I have now found my salon. Everyone was so nice, friendly and professional. I am really amazed that my hair looks so great and the... (more)
kwolk
on Citysearch Jan 21, 2007I loved this place. I read the reviews even a few bad ones and thought I would try it. I really loved it. I saw Andrea and Kimberly for color and cut. Andrea did a great Highlight on me- really natural and Kimberly gave me a... (more)
marialh
on Citysearch Jan 21, 2007I was just browsing throught the site here to let my friend know where to look and was horrified to read a review about Andrea. As a very very loyal client of Starr House I would like to mention that Andrea does the most... (more)
katrinavw
on Citysearch Jan 17, 2007Awful. I had highlights done by Andrea. It is the most hideous, unnatural looking color my hair has ever had the pleasure of sporting. Bright yellow, brassy, streaky highlights. Andrea was half an hour late for our... (more)
jsed
on Citysearch Jan 04, 2007I've been trying to get a haircut for a while, but i couldn't find a good salon.Finally i went on sity search and there it is TOP RATED Starr House so off course i have to call.Karen spend a good time with me on the phone... (more)