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Customer Reviews (98 reviews)
SANDRA
on Yahoo Jul 12, 2009ITS THE PERFECT SALON IVE EVER GONE TO.. MY SISTER TOOK ME BECAUSE EVERYWHERE ELSE I WENT I WAS NEVER SATISFY.. I CAME OUT OF THERE AMAZED AND VERY SATISFIED WITH WHAT "CHEMO" HAD DONE WITH MY HAIR.. HE IS SO GREAT.. HE HAS... (more)
ThinkBig
on Citysearch Apr 06, 2009After reading the post below, I was very compelled to write a rebuttal... I have been going to URS for quite some time. I know all of the stylists as well as Rosie personally. It is unfortunate that an ex-employee and... (more)
juweleebee
on Citysearch Mar 31, 2009I've been to Urban Roots twice already and i will definitely go back for more of Ashley. =) For my first visit I got a haircut and color service. Ashley did an awesome job on my haircut and peek-a-boo highlights. For my... (more)
CosmoStudent
on Citysearch Mar 30, 2009I've been coming to Rosey since before the salon opened. She has her finger on the pulse of the beauty industry. She and her current staff are continuously going to advanced education classes and bringing those new... (more)
Dave1234
on Citysearch Mar 30, 2009*****DOWN BELOW, "someone" left a bad review, now for those of you who don't know this (why would you?), it was left by an ex-employee who is just upset and bad mouthing a dear friend of mine out of spite. I know this... (more)
URSFan
on Citysearch Mar 29, 2009My stylist was Rose, the owner. I was so nervous to try a new salon, but as soon as I walked in I felt comfortable and welcome. The Salon is very clean and everyone was super Nice. Rose is such a great stylist, she listened... (more)
MissyM
on Citysearch Mar 29, 2009I have been a client of Urban Roots Salon since Rose opened, I have been a client of Rose since 1996, she is the only person I will ever let touch my hair ! Rose has amazing energy and her vision for taking her salon to new and... (more)
pinkbubblegirl
on Citysearch Mar 29, 2009Urban Roots is such an amazing relaxing , welcoming ,homecoming place, Rosie really makes you comefortable and welcoming! She does so much to make not only her employees feel confortable at work but for the client!... (more)
WhiteChocolate
on Citysearch Mar 26, 2009I went to this shop a few times to get my hair done but the owner Rose has a bad attitude, she talks down to the other stylist and doesn't even smile upon entering. As the owner you would think she would be friendly and... (more)
1hellokitty
on Citysearch Mar 14, 2009Vanessa is a pro and knows her stuff.. My highlights look great! I've tried other salons and just was not happy with any of them. Until now! I can't explain how relieved I am to finally have found a new hairstylist and... (more)
SoCalAlex
on Citysearch Mar 09, 2009I've been to Urban Roots twice now and Mandi was my stylist both times. The first visit I got a haircut and color service; it was very pleasant and enjoyable and time flew by, and Mandi did an amazing job on my color and... (more)
Monalsaa1
on Citysearch Mar 05, 2009I luv this salon my cousin introduced me to, first off my appointment is always on time I dont have to wait or have my hair done with 2 other people at the same time like alot of other salons. My stylist is Mandi and she makes... (more)
heyflipdeez
on Citysearch Feb 27, 2009I think it helps a lot that the person cutting your hair is really cool, that way you have good communication and don't leave with any regrets about your hair. So yah Mandy cut my hair very "trendy-licious" haha, her... (more)
Krisjane
on Citysearch Feb 19, 2009Urban Roots has the best customer service. They really listen to what you want done and the hair stylists do an excellent job. Tammy cuts my hair and does it wonderfully. They go above and beyond offering beverages and... (more)
missteresa
on Citysearch Feb 15, 2009I needed a haircut badly. I looked on citysearch and decided thats it!! I'm just going to make an appointment, since its so close to my house. I have been to a couple of other salons in long beach, which is a distance, but i... (more)
melloyello203
on Citysearch Feb 03, 2009Everyone at the salon is great, they make you feel comfortable and the vibe is great! It is a beautiful salon and they do a great job! Chemo gave me a beautiful color and highlights, they look really natural and he... (more)
jdiaz562
on Citysearch Jan 28, 2009The salon is great. I love the set-up and Mandy did a great job on my hair color. I would recommend it to anyone. (more)
srpnt
on Citysearch Jan 14, 2009Thanks to Vannesa my hair looks and feels amazing! She even taught me some tricks to wear my hair curly and I was able to do it! Not to mention she was very professional and easy to talk to. The whole staff was great!... (more)
veggeegirl
on Citysearch Jan 06, 2009I called the salon on a Friday at 9:30 am and got an appointment that same day for the afternoon. When I walked in the salon I was greeted by a friendly face and was offered something to drink. Kathy cut my hair and she was... (more)
piratemichi
on Citysearch Dec 29, 2008I got my highlights done by Mandi. She did an excellent job. I usually have problems with other stylists leaving my hair looking raw and dull- but she knew exactly what i wanted and needed. I left with shiny, gorgeous... (more)
robbtwn
on Citysearch Dec 28, 2008I went to Urban Roots with a friend and went back and got my hair cut with Vannesa, I usually go to the barber! I won't be going back to the barber! She hooked me up and was really cool and she didn't try to make smell all... (more)
bigbeef1
on Citysearch Dec 22, 2008i usually go get a cut at this barber shop near my house but a friend refered me to see Mandi. She really hooked it up. (more)
ms2art2
on Citysearch Dec 12, 2008ASHLEY, my hair looks BEAUTIFUL - thanks to you!! My hair tends to get frizzy and usually looks blah. But, after the amazing color/highlights and cut by Ashley, I love my hair! The color is amazing and the products she... (more)
Kayyla13
on Citysearch Dec 03, 2008After the tragic loss of my long hair to a wanna be stylist, I needed serious help to get my new mullet replaced my something cute and sassy. I went to Kathy having an idea of what I wanted but without any real details. She... (more)
luvnl
on Citysearch Dec 03, 2008I was looking for a new salon and I found Urban Roots, WOW! Everyone is so friendly I felt like a regular my fisrt time. My (new) stylist is Vannesa and let me tell you, she so is amazing!!!! I wasn't sure what I wanted and... (more)
Jan C
on Yahoo Nov 25, 2008I went to Urban Roots last weekend after my hair was badly damaged by another "professional" salon when I went for a hair relaxer. I was devastated, but the staff was very helpful and friendly. I had an emergency... (more)
jan08c
on Citysearch Nov 24, 2008I went to Urban Roots last weekend after my hair was badly damaged by another "professional" salon when I went for a hair relaxer. I was devastated, but the staff was very helpful and friendly. I had an emergency... (more)
Citysearch User
on Citysearch Nov 24, 2008I went to Urban Roots last weekend after my hair was badly damaged by another professional salon when I went for a hair relaxer. I was devastated, but the staff was very helpful and friendly. I had an emergency... (more)
KMH716
on Citysearch Nov 23, 2008Chemo is a Hair Artist!! Like I said, truly A-Mazing!! He chopped off all my nasty hair and gave me the CUTEST style. Love it....I've gotten so many compliments. And it's all because of Chemo at Urban Roots :)... (more)
minae
on Citysearch Nov 13, 2008Loved this place, staff very friendly. Place looks modern and very clean, and best shampoo I've ever had-would love to have that after a workday. My stylist was Chemo and I was very excited and thrilled with the cut he... (more)
maureen754
on Citysearch Oct 18, 2008Vanessa cut,styled and highlighted my hair. my hair was very long , and salon took care of making my donation to Locks of Love. The experience was very pleasant. (more)
1961Lori
on Citysearch Oct 13, 2008I decided to save money, bought a box of color and did it myself. BIG MISTAKE! My brownish red hair ended up Orange fuschia! My hair did not match the color on the box at all. Next morning I called Rosie for an emergency... (more)
Lostchik
on Citysearch Oct 04, 2008It was my first time at Urban roots salon and they made me feel like I had been comming for years, very nice a sweet people.I loved the way Kathy did my color and cut, I am def. comming back.Kathy thank you... (more)
waterdonna
on Citysearch Sep 30, 2008I had an amazing experience and will return I love how they make you feel. Kathy did an excellent job and i love the spa experience hair wash. All the staff seemed very friendly and make you feel welcome.... (more)
dbscvn
on Citysearch Sep 28, 2008I had been thinking of getting a "bob" for over a year, but I hadn't quite found a stylist who I felt confident knew what I was looking for, that is until I met Mary Anne. She took the time to listen to what I wanted and went... (more)
axr7771
on Citysearch Aug 13, 2008Finally I found a salon that I loved starting from the welcome I received from the moment I walked in to the final look that I loved and went beyond what I had asked for. I had a stylist named Chemo who made great... (more)
crazymandi143
on Citysearch Aug 07, 2008Hi everyone! This is Mandi, one of the guest coordinators at Urban Roots Salon. I am writing a review to invite you to our End Of The Summer Charity Event With The Myositis Association and special celebrity guest,... (more)
Melou1
on Citysearch Jul 25, 2008Kathy Soria is the Bomb. I went in with a picture and she recreated it exactly on me!! Urban Roots Rocks for having her as a stylists!! (more)
Gemma79
on Citysearch Jul 21, 2008I love Urban Roots and Rosey! I found them on Citysearch about a year ago and have never been disappointed. I'm not ashamed to admit that I'm super picky about my highlights and Rosey has really done an amazing job and... (more)
heavendelivered
on Citysearch Jul 16, 2008One of the main reasons for great reviews is because they offer a free deep conditioning FOR A REVIEW ON city search. Yet they forget to mention that they make you sign a waiver before starting any work. But yet when they... (more)
ch2931
on Citysearch Jul 15, 2008I am impressed with the Urban Roots professional coloring-specially highlights. Chemo Reynoso did these blonde highlights on my hair,and styles my hair beatifuly. I highly recommend it for anybody looking for a... (more)
Bernadette D
on Yahoo Jul 03, 2008I love this salon. I made an appointment which I highly recommend doing because they are always booked. When I first came in, I was greeted with a smile and a hello. The receptionist asked what I wanted to drink. That's... (more)
tonystarksgirl
on Citysearch Jul 01, 2008I love it. Amazing service. Mary-Anne did my hair and she did an amazing job. Love the customer service. When I first walked in, I was greeted and she asked if I wanted a drink. How awesome! The hairdressers were very... (more)
Contributor
on Citysearch Jun 23, 2008Provides cuts, color, styling and fusion extensions in an urban-chic setting using the Davines product line. (more)
diana007
on Citysearch Jun 17, 2008Before I found this salon I kept jumping form one place to antoher but not any more. I found the best place, with the best staff and I love it, and Mel is the one that performs miracles on my hair, every time I go I just let her... (more)
bzdak22
on Citysearch Jun 10, 2008I really enjoyed my experience at this salon....I'm used to getting my hair done in Pasadena but when I saw one of my friend's hair right after she got done here, I had to try this place out! Even though this place is a... (more)
Lids21
on Citysearch May 19, 2008I went in with Kat (I think??) and it was a great experience. The girl at the front desk was incredibly nice and friendly. Not snobby at all like some other chain stores around. I met with my stylist and she was very... (more)
sylviaisrad
on Citysearch May 11, 2008Three perfect adjectives to describe how I felt upon leaving the salon. I walked in looking like a total mess, and once Chemo, my amazing stylist, was through I looked like a completely different person!!! I have... (more)
Isham
on Citysearch Apr 28, 2008Urban Roots is a very comfortable salon. All employees are very friendly and their service is superb. Rosanna has been my stylist and she does great hair cuts and highlights! My daughter has seen her a couple times, as... (more)
jenn1243
on Citysearch Apr 18, 2008Chemo did not disappoint at all! I love my new do! I will recommend this salon to all my friends now. You will feel like a VIP when you walk in and more so when you walk out. Everyone here is cool and courteous. Check it out... (more)
Laurenteeee
on Citysearch Apr 15, 2008I just went to Urban Roots for an up-do by Chemo this past saturday. It was beautiful! Of course it didn't really stay in because my hair is just like that, but Chemo really did try his best to make it stay for the event 4... (more)
marslandngparty
on Citysearch Apr 08, 2008i've been to urban roots many times, but my last visit was my first with stylist kat who gave me an awesome new hair color that she recommended (over the one i had picked out) and i have to say i'm glad i listened, the color... (more)
cultmember21
on Citysearch Mar 25, 2008I went to Urban Roots for the first time primarily to meet with "Chemo", who is an excellent stylist. The staff quikly greeted and offered me a beverage. Chemo was gracious and attentive while I explained my reason for... (more)
AudreyH24
on Citysearch Feb 25, 2008Walking into the Salon with no appointment i was expecting to be turned away. But that was not the case with Urban Roots. I received a happy welcome and was promptly introduced to Chemo. The "great" stylist that would... (more)
bikerchick99
on Citysearch Jan 29, 2008I have been looking a Salon close to my house, finally decided to try Urban Roots, read some reviews, and was satisfied. My experience was great Chemo my stylist listened to what I had to say and worked with me. I... (more)
nannies562
on Citysearch Jan 11, 2008CHEMO is THE BEST!!!!! He is wonderful and he understood my vision..everyone in the salon has such a great personality i would recommend them to anyone. (more)
bittenbyaspider
on Citysearch Jan 11, 2008This one is for Chemo...absolutely the best, i can trust him in his opinions.The entire staff is great they all know what they're doing and theyre very good at it. It's a fun atmosphere. I absolutely love my hair.... (more)
redddd
on Citysearch Dec 26, 2007I am so happy with my new look that anna gave me! I was a first time client, and was nervous about trying something new with my hair. Anna took the time to look through style books with me and discussed options that would... (more)
jp05
on Citysearch Dec 18, 2007This place was not what i expected when i got there they had me wait forever the person that was supposed to do my hair was too buzy doing some one else's hair and did not even bother coming to me and saying sorry it is taking... (more)
mrs_sciarra
on Citysearch Oct 25, 2007What an awesome way to start my Wedding Day! Rosey and her staff did such an amazing job on my bridal party make-up and hair.(All "9" of us!) Everthing ran like clock work..what a relief for me and my Bridezilla nerves! I... (more)
sandrapark83
on Citysearch Oct 04, 2007The service at Urban Root Salon was excellent because I was a first time customer I got my hair conditioned. I also loved how my stylist cut my hair, he did an great job. (more)
cam614
on Citysearch Sep 25, 2007I originally tried Urban Roots because I was frustrated with another Downey salon's customer service. What a difference! Everyone here is so friendly and helpful, as well as professional. My stylist Mary Anne is... (more)
hill22
on Citysearch Sep 12, 2007I Visited the salon for the first time last night. Needed some MAJOR help. Of course I am very pickey with my hair and was nervous about trying a new salon/stylist. When I arrived I was welcomed by Brian (the best... (more)
fierceone
on Citysearch Sep 11, 2007Recently went to this salon as my hairdressor switched shops and I can say it was a great decision. This place is run like a tight ship. Friendly greeters who offer your beverages and snacks as soon as you walk in...good... (more)
Citysearch User
on Citysearch Aug 27, 2007Dena Marie is the greatest hair stylist that has ever lived. I have been going to her now for the last 5 years and have never been disappointed! She even did a beautiful job with my hair for my wedding!!! Whatever you... (more)
tuxedosam
on Citysearch Aug 19, 2007THIS SALON IS THE BEST!! NICEST STAFF THAT I HAVE EVER COME ACROSS AND ROSIE IS THE BEST AND THE SWEETEST!! SHE NEW EXACTLY WHAT TO DO WITH MY HAIR AND I LOVED IT! I HAVE FINALLY FOUND A SALON AND STYLIST FOR LIFE!... (more)
cmartinez2
on Citysearch Jul 24, 2007I WENT TO URBAN ROOTS FOR THE FIRST TIME A FEW MONTHS AGO . RIGHT WHEN I ENTERED THE SALON I WAS GREETED BY FRIENDLY FACES ALL THE GIRLS IN THE SALON WERE SO SWEET!! I HAD MY HAIR DONE BY ROSEANNA I DID NOT KNOW WHAT I WANTED... (more)
claudia05mm
on Citysearch Jul 17, 2007You have to visit my stylist Roseanna @ Urban Roots, I followed her from her previous salon and this one is 100 times better. Best service and best place to get your hair done. I never worry about my hair because I know its... (more)
sjvelarde
on Citysearch Jul 16, 2007I'd been trying to find a non-chain salon for quite awhile now, without any real luck in my area. But lo and behold, I found this hidden gem 10 minutes down the freeway. When I found it on citysearch, the pictures of the... (more)