Massaggio Spa
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Business Information
Spas-beauty & DaySpas
Customer Reviews (81 reviews)
Guest G.
on Judys Book Apr 27, 2011Did not let me cancel a contract even after doing the proper steps, can never get any managers on the phone, rude to clients when they should appreciate the business. Bad reviews on BBB, I sent a case to the attorney... (more)
laurencoch
on Citysearch Jun 03, 2010Have definitely heard some horror stories about their memberships. I did just a one time massage. I'd give it a 2.5 stars (more)
ga girl
on Citysearch Oct 13, 2009I made the mistake of signing with them last year. I wish I had taken the time to read the online reviews, I've regretted that decision over and over. I stopped using their services a long time ago because they fired... (more)
Citysearch User
on Citysearch Aug 20, 2009I know there's better word's I can use to describe this shady company but I can only say, THEY SUCK! I saw a coupon in a mail coupon flyer a... (more)
leebendavis
on Citysearch Jul 28, 2009I canceled my membership as directed by the contract. I sent in registered mail and was told they never received it. I hand delivered my cancellation and had the office manger sign she recieved my card key and... (more)
jellybean4567
on Citysearch Mar 25, 2009The person running this company in the ground is the owner Darren. This company does not have a "corporate." It is one of the owners telephones that he will never answer! He is very mean and abusive to his employees.... (more)
jacki8it
on Citysearch Mar 19, 2009Those who gave 5 star rating must work for Massaggio and keep signing in under different names. They have basically the same general message "great massages". If these messages are real, let them try to cancel their... (more)
skibum66
on Citysearch Feb 10, 2009Great Massages, but terrible managment! I have been trying for 6 months to cancel my membership - won't allow you to do it in person, must sent registered letter - which they say they never recieved. Can never speak to... (more)
Pitcher634
on Citysearch Jan 21, 2009By the other posts on this website, I can see that I am not the only one that feels that business is unethical and unprofessional. I am the CEO of a local firm, and I am sending out an e-mail to every one of my employees... (more)
gosarahgo
on Citysearch Jan 01, 2009When I tried to cancel my membership, I was told I had to do it in writing. When I wrote, I was told that my account was in arrears even though it was not. They charged my debit card anyway and I disputed the charges and won. I... (more)
laladda
on Citysearch Sep 29, 2008Stay away from these guys. There's lots of reviews about how they lock you into the contract and it's impossible to cancel even when going by the rules. I thought it was just me but a friend mentioned going there, I told... (more)
Citysearch User
on Citysearch Sep 24, 2008Its Funny that I write 3 or more bad reviews about Massaggia Spa on Othe websites and the reviews Continually disappear and the advertisemen... (more)
JohnnyApps
on Citysearch Sep 22, 2008This spa is a wonderful place to relax after a hectic day. My back used to hurt all the time until I started my weekly massages, now the pain is gone and my wallet is not much thinner. I always go on Saturdays, they have... (more)
PRETTYNITA
on Citysearch Sep 21, 2008I seen this SPA on FOX 5 news,and it does not look good for them,I wanted to presue a career in Masage,I hope other spas are not like this one...... (more)
JeniFerni
on Citysearch Sep 21, 2008Massagio is the tops; I love the massages, the facials, the waxing, and the waterfall. The staff is great and the location is superb. Give them a try, you can thank me later. . . . . . . . It's still the... (more)
Citysearch User
on Citysearch Sep 21, 2008do NOT go to Massaggio Spa. READ, READ, READ the 60 something complaints on the BBB website before going to this spa. They are rude, and non... (more)
truth9753
on Citysearch Sep 11, 2008The owner of Massaggio doesn't give his employees copies of the contracts they sign either and threatens them when they ask. Many therapists that work there don't get paid for their work once they give notice. The... (more)
Citysearch User
on Citysearch Aug 26, 2008Massaggio's in in the business of getting clients to sign contracts. Massage's are secondary. It's monthly and you must show up that month... (more)
Albritton
on Citysearch Jul 31, 2008As you can read from many other people who have reviewed this spa, they are bad news. They were just featured on CBS 46 news on 7/30/2008. I cancelled my contract per the written instructions on my contract. They claim... (more)
JoanieC22
on Citysearch Jul 30, 2008I now know what all the fuss is about, Massagio is great. Thay give great massages and facial, have a stellar facility, top notch staff, and can't be beat. After every massage, I call my friend who referred me to them... (more)
fancy1nancy
on Citysearch Jul 29, 2008This is a business that makes its money from ripping off costumers-if you have had a bad experience with your contract, including an inability/difficulty cancelling or unauthorized withdrawals from your account... (more)
anderson21
on Citysearch Jul 24, 2008Check websites and reviews before ever signing a contract. Do NOT sign this spas contract. It has to be a bad idea expecially with all the bad reviews on their contract service. Yes, the spa is ok but it is not worth it... (more)
c213
on Citysearch Jul 24, 2008ITS small, the staff..Oh wait.. what staff you only see one person that is rude to you to begin with. The receptionist was overbearing and would NOT take NO for an answer. I slowely told her I DID NOT WANT A MEMBERSHIP.... (more)
Citysearch User
on Citysearch Jul 24, 2008Rude receptionist and when asked to see a manager one was not available. I asked when I could call and talk to the manager, the receptionis... (more)
Allison77
on Citysearch Jul 17, 2008My husband purchased a spa membership as a gift to me unaware of what he was getting us into. I enjoyed the less expensive massages for almost two years until I decided to cancel (because I was treated poorly when I had a... (more)
LisaLisaAlpha
on Citysearch Jul 13, 2008Great place for a massage and a facial. I've been getting massages since 1989 and I haven't had many that compare to Massagio's. They are friendly, knowledgeable, and are always able to get me in for an appointment.... (more)
GeenieAtl
on Citysearch Jul 11, 2008You can't go wrong with Massaggio's Spa. They have great therapists and do a 60 minute treatment for $29. The spa is beautiful, they give you a bottle of water (gratis), and you can book your massage over the... (more)
unhappy01
on Citysearch Jul 10, 2008Beware of Massagio Spa! They have a contract that you can never get out of. We sent a cancellation letter in after our 6 month trial membership, and they said that they never recieved the letter. The owner is a con artist... (more)
djrhampton
on Citysearch Jul 09, 2008I wish I could give them a negative star rating. I have been trying to cancel my membership for 4 months. Massaggion refuses to pick up my Certified/Return Receipt letters to cancel. Then when I filed a complaint with... (more)
KrisCAlpha
on Citysearch Jul 09, 2008Great place to get a massage and a facial. I've bought so many $29.95 gift certificates that I can't remember everyone who has gotten one. Massaggio gives you a full hour massage at a great rate. There's no reason to... (more)
atlmomof2
on Citysearch Jul 08, 2008As I've seen from other reviewers, I'm not the only one who has been scammed by Massagio in Alpharetta. We moved away from Alph. over a year ago and have been trying to cancel since then! I've written letters, called,... (more)
JamieM97
on Citysearch Jun 17, 2008I have never had a better facial than I get at Massagio Spa. Sometimes, I get massages there too, but I love my facials. No need to get dressed up, ladies no need for makeup, men no need for suits. They are relaxed,... (more)
CarlyScott05
on Citysearch Jun 16, 2008Massaggio's is a really great spa. The colors, set up, large rooms are all top tier. The staff is super nice and the services are really addictive. The location is easy to get to, no real traffic and convenient to the... (more)
Citysearch User
on Citysearch Jun 16, 2008The massages were alright, I have had much better. The staff bombards you the moment you walk in for your appointment with the fact that yo... (more)
schamilton
on Citysearch Jun 15, 2008I went thru my 1yr contract and was looking to sever ties w/ the repeated sub-par massages. I submitted my request for cancellation by certified mail, as requested. Then they charge me with a $90 surprise charge to my... (more)
RachaelJenson
on Citysearch Jun 12, 2008I used to pay $80 for 50 minute massages at Spa Sydell, but then a friend turned me on to Massagio's. Now I get a 60 minute massage for $30 and hour facials for $30. Everyone there is so nice, the services are very... (more)
HinJohnsCreek
on Citysearch Jun 10, 2008Massagio Spa is great: I can't go every month, but when I do I always feel great. I've been a member for about a year and never have had a bad massage. Very relaxing atmosphere, quiet rooms, a beautiful waterfall, and... (more)
atlmom01
on Citysearch Jun 04, 2008Just like - apparently - a lot of others, I was scammed. After following all the proceedures to cancel my membership, I was continually charged. After months of not being able to get the manager's to resolve the... (more)
manof2008
on Citysearch May 26, 2008Bad massage; bad complaint resolution; rudest business owner I ever spoke with. Currently under investigation by Governor's office for consumer affairs. These guys have no time to manage the place because they... (more)
Crazy4Massage
on Citysearch Apr 20, 2008I LOVE Massagio Spa. The massage is terrific and the pricing is great. I can go to Massagio several times a month for massage for what I would pay 1 time anywhere else. The massage is awesome and the customer service is... (more)
allisonr34
on Citysearch Apr 20, 2008I'm with Marie, this spa is great. Where else are you going to get a $30 one hour massage? I've had many massages, all aroung the world, and few compare to Massagio's. The membership is easy, the pricing is great, an the... (more)
Cginamarie
on Citysearch Apr 18, 2008I have had massage in many different places, upon reading all the reviews, it burns me up about the bad comments about my favorite spa!! I read someone say that the same positive reviews are posted over and over, well I... (more)
poolgirl2008
on Citysearch Apr 13, 2008Major scam. Even after you fulfill your membership and give notice to terminate, they will charge you bogus termination fees. Do not put yourself at risk. (more)
Tiffany9
on Citysearch Apr 07, 2008Georgia Governor?s Office of Consumer Affairs is currently investigating the company, Massaggio Spa. It is impossible to cancel your membership without being harrassed It took me 6 months to get them to leave me... (more)
JackieReviews
on Citysearch Apr 05, 2008I really like Massaggio and have been a member for some time. Every visit they go above and beyond my expectations. I've been to the wine tastings (free to members) and love the staff. The therapists and... (more)
MikeJohn22
on Citysearch Apr 05, 2008Wow! $29.95 for a massage with a great ambiance: The best rate I've ever found for a 1-Hour massage at $29.95. They give you a true hour, not 45-50 minutes like all those other places. Also, the ambiance is phenomenal,... (more)
Dodson
on Citysearch Mar 19, 2008I would not recommend this place to anyone. When you join, they tell you all you have to do to cancel is to give two months notice. The next thing I knew was that they had charged $250.00 to my credit card. Thinking it was an... (more)
ilovemywife
on Citysearch Mar 09, 2008Great atmosphere! Great people! Choose either one of the Chris' or even Barbara and you will be in for a treat! The monthly membership is very reasonable and a great way to ensure that you treat yourself on a regular.... (more)
JackieMichner
on Citysearch Feb 17, 2008Massagio Spa is a great place to get your spa services. They do massage, facials, waxing, and microderm at unheard of prices. I've been a member for over a year and have never been disappointed. I really love booking my... (more)
JSmith30004
on Citysearch Feb 17, 2008Massagio's Spa is the best, most affordable, nicest spa in all of Atlanta. I go there as often as I can, and have stopped going anywhere else. I get massages weekly, and a monthly facial. My husband gets a monthly... (more)
jessiemay
on Citysearch Feb 11, 2008I'm not a big fan of massage, anywhere, buy I love their facials. Their estheticians are the best and always know what product to use. Unlike everywhere else, there is absolutely no pressure to buy their product. But,... (more)
jennshu
on Citysearch Feb 11, 2008I've been to many area spas and Massagio's is the best. Their therapists used to work everywhere else but got tired of no one going to those places. I think they have 19 on staff, and everyone I've seen has been great.... (more)
Fox5Atlanta
on Citysearch Feb 11, 2008Customers report being subjected to "product sales pitches" during their massage treatments. Customers attempting to cancel memberships are being charged $300 on their credit cards with no explanation or... (more)
gwp1973
on Citysearch Feb 11, 2008I wish I would have read the reviews before joining. I have been trying to cancel my member ship since September 2007. I have sent numerous complaints, both email and certified mail. I received a letter last week... (more)
JStone341
on Citysearch Feb 11, 2008I go there often for my massages. With my back problems, I have found that it is less expensive than insurance and solves the problem. Their therapists are the best and the staff alweays treats me great. I highly... (more)
Autigers77
on Citysearch Feb 06, 2008This place is horrible. They lie about contracts and deals. The people are fresh out of school and just horrible. Even after you cancel the memebership they still charge you, then send you to collections. They lie and... (more)
willhill
on Citysearch Jan 21, 2008I really like this place. They give a great massage and always have appointments available. They're also open seven days. You can't go wrong with Massaggio Spa. They also give you the full 60 minutes.... (more)
Janie30004
on Citysearch Jan 19, 2008I love my facials and massages there. My skin looks so much better and I feel relaxed. I can take 2 hours, spend far less then $100 and come out feeling great. Highly recommended.... (more)
GrtSct
on Citysearch Jan 19, 2008I highly recommend Massagio Spa. They are always friendly, give a true 60 minute massage, and are not push with product. You can even book your appointment on line. They are the best day spa in Alpharetta & John's... (more)
notsomuch
on Citysearch Jan 15, 2008It's not worth the heartache! You try and cancel your contract but are unable to. Any calls to the corporate office are left unanswered. You can't actually get a real person. If you check the B etter B usiness B ureau,... (more)
tdelaney
on Citysearch Nov 18, 2007This place is a scam- DO NOT SIGN ANYTHING!! The Owner is rude and cares nothing about his customers. Just go look at the Beter Busines Bureau (misspelled on purpose)also Fox 5 news is doing an investigation on them -... (more)
artinchg
on Citysearch Oct 19, 2007I love my massages and facials here. The membership is the way to go. Why pay $90 for 50 minutes elsewhere when you can get a 60 minute massage for $30 here. Competitors are scared to death and it shows. They will say... (more)
beckyskids65
on Citysearch Oct 19, 2007I have not had a massage there, but I do go weekly for microderm treatments and facials, and the results are amazing. They've got me as a member for the foreseeable future. It's a great place.... (more)
gascott05
on Citysearch Oct 19, 2007Great massages for $30. My therapist has ben there over two years, so the turnover must be low. The staff is super friendly and the on-line appointments rock. The waterfall is a must see. I think this is the only... (more)
suerayhere
on Citysearch Oct 19, 2007I LOVE MASSAGIO SPA. They have thought of everything. They do massage and facials for $29, have many great therapists, and you can even book appointments over the internet. I used to go to other local spas, who... (more)
atlanta199
on Citysearch Sep 13, 2007There have been so many bad reviews regarding this spa that it now appears the owner has a new scam of manipulating the review boards by making up positive reviews. Look how many appear in the same day or two. Before... (more)
memberofit
on Citysearch Sep 04, 2007I have been going through the same mess with Massaggio as many of the other reviewers. I bought a 6 month membership for a friend for Christmas. She went one time 6 months ago and did not find a massage therapist she liked... (more)
uhad12
on Citysearch Jun 19, 2007BUYER BEWARE!!!!! People are really nice while you are a member. As soon as you cancel any ANY contract, they will charge you 85.00 for nothing. The owners when contacted stated one month fees, 2 months cancellation... (more)
dunwoody
on Citysearch Apr 04, 2007I had a very very bad exprerience with Massaggio SPA located at 11130 State Bridge Road, Suite C102 Alpharetta, GA 30022, That company cheated me and made me to sign a contract for six months. I was prompt in paying the... (more)
member30022
on Citysearch Jan 31, 2007was a member for 6 months, but my travel schedule changed and I had to cancel. They were really nice about the cancellation, even inviting me to the next wine tasting. I'll be rejoining as soon as my travel schedule... (more)