Massaggio Spa
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Business Information
Spas-beauty & DaySpas
Customer Reviews (81 reviews)
Guest G.
on Judys Book Apr 27, 2011Did not let me cancel a contract even after doing the proper steps, can never get any managers on the phone, rude to clients when they should appreciate the business. Bad reviews on BBB, I sent a case to the attorney... (more)
laurencoch
on Citysearch Jun 03, 2010Have definitely heard some horror stories about their memberships. I did just a one time massage. I'd give it a 2.5 stars (more)
ga girl
on Citysearch Oct 13, 2009I made the mistake of signing with them last year. I wish I had taken the time to read the online reviews, I've regretted that decision over and over. I stopped using their services a long time ago because they fired... (more)
Citysearch User
on Citysearch Aug 20, 2009I know there's better word's I can use to describe this shady company but I can only say, THEY SUCK! I saw a coupon in a mail coupon flyer a... (more)
leebendavis
on Citysearch Jul 28, 2009I canceled my membership as directed by the contract. I sent in registered mail and was told they never received it. I hand delivered my cancellation and had the office manger sign she recieved my card key and... (more)
jellybean4567
on Citysearch Mar 25, 2009The person running this company in the ground is the owner Darren. This company does not have a "corporate." It is one of the owners telephones that he will never answer! He is very mean and abusive to his employees.... (more)
jacki8it
on Citysearch Mar 19, 2009Those who gave 5 star rating must work for Massaggio and keep signing in under different names. They have basically the same general message "great massages". If these messages are real, let them try to cancel their... (more)
skibum66
on Citysearch Feb 10, 2009Great Massages, but terrible managment! I have been trying for 6 months to cancel my membership - won't allow you to do it in person, must sent registered letter - which they say they never recieved. Can never speak to... (more)
Pitcher634
on Citysearch Jan 21, 2009By the other posts on this website, I can see that I am not the only one that feels that business is unethical and unprofessional. I am the CEO of a local firm, and I am sending out an e-mail to every one of my employees... (more)
gosarahgo
on Citysearch Jan 01, 2009When I tried to cancel my membership, I was told I had to do it in writing. When I wrote, I was told that my account was in arrears even though it was not. They charged my debit card anyway and I disputed the charges and won. I... (more)
laladda
on Citysearch Sep 29, 2008Stay away from these guys. There's lots of reviews about how they lock you into the contract and it's impossible to cancel even when going by the rules. I thought it was just me but a friend mentioned going there, I told... (more)
Citysearch User
on Citysearch Sep 24, 2008Its Funny that I write 3 or more bad reviews about Massaggia Spa on Othe websites and the reviews Continually disappear and the advertisemen... (more)
JohnnyApps
on Citysearch Sep 22, 2008This spa is a wonderful place to relax after a hectic day. My back used to hurt all the time until I started my weekly massages, now the pain is gone and my wallet is not much thinner. I always go on Saturdays, they have... (more)
PRETTYNITA
on Citysearch Sep 21, 2008I seen this SPA on FOX 5 news,and it does not look good for them,I wanted to presue a career in Masage,I hope other spas are not like this one...... (more)
JeniFerni
on Citysearch Sep 21, 2008Massagio is the tops; I love the massages, the facials, the waxing, and the waterfall. The staff is great and the location is superb. Give them a try, you can thank me later. . . . . . . . It's still the... (more)
Citysearch User
on Citysearch Sep 21, 2008do NOT go to Massaggio Spa. READ, READ, READ the 60 something complaints on the BBB website before going to this spa. They are rude, and non... (more)
truth9753
on Citysearch Sep 11, 2008The owner of Massaggio doesn't give his employees copies of the contracts they sign either and threatens them when they ask. Many therapists that work there don't get paid for their work once they give notice. The... (more)
Citysearch User
on Citysearch Aug 26, 2008Massaggio's in in the business of getting clients to sign contracts. Massage's are secondary. It's monthly and you must show up that month... (more)
Albritton
on Citysearch Jul 31, 2008As you can read from many other people who have reviewed this spa, they are bad news. They were just featured on CBS 46 news on 7/30/2008. I cancelled my contract per the written instructions on my contract. They claim... (more)
JoanieC22
on Citysearch Jul 30, 2008I now know what all the fuss is about, Massagio is great. Thay give great massages and facial, have a stellar facility, top notch staff, and can't be beat. After every massage, I call my friend who referred me to them... (more)
fancy1nancy
on Citysearch Jul 29, 2008This is a business that makes its money from ripping off costumers-if you have had a bad experience with your contract, including an inability/difficulty cancelling or unauthorized withdrawals from your account... (more)
anderson21
on Citysearch Jul 24, 2008Check websites and reviews before ever signing a contract. Do NOT sign this spas contract. It has to be a bad idea expecially with all the bad reviews on their contract service. Yes, the spa is ok but it is not worth it... (more)
c213
on Citysearch Jul 24, 2008ITS small, the staff..Oh wait.. what staff you only see one person that is rude to you to begin with. The receptionist was overbearing and would NOT take NO for an answer. I slowely told her I DID NOT WANT A MEMBERSHIP.... (more)
Citysearch User
on Citysearch Jul 24, 2008Rude receptionist and when asked to see a manager one was not available. I asked when I could call and talk to the manager, the receptionis... (more)
Allison77
on Citysearch Jul 17, 2008My husband purchased a spa membership as a gift to me unaware of what he was getting us into. I enjoyed the less expensive massages for almost two years until I decided to cancel (because I was treated poorly when I had a... (more)
LisaLisaAlpha
on Citysearch Jul 13, 2008Great place for a massage and a facial. I've been getting massages since 1989 and I haven't had many that compare to Massagio's. They are friendly, knowledgeable, and are always able to get me in for an appointment.... (more)
GeenieAtl
on Citysearch Jul 11, 2008You can't go wrong with Massaggio's Spa. They have great therapists and do a 60 minute treatment for $29. The spa is beautiful, they give you a bottle of water (gratis), and you can book your massage over the... (more)
unhappy01
on Citysearch Jul 10, 2008Beware of Massagio Spa! They have a contract that you can never get out of. We sent a cancellation letter in after our 6 month trial membership, and they said that they never recieved the letter. The owner is a con artist... (more)
djrhampton
on Citysearch Jul 09, 2008I wish I could give them a negative star rating. I have been trying to cancel my membership for 4 months. Massaggion refuses to pick up my Certified/Return Receipt letters to cancel. Then when I filed a complaint with... (more)
KrisCAlpha
on Citysearch Jul 09, 2008Great place to get a massage and a facial. I've bought so many $29.95 gift certificates that I can't remember everyone who has gotten one. Massaggio gives you a full hour massage at a great rate. There's no reason to... (more)